์˜์–ด๋กœ ๋ง ๋ถ™์ด๋Š” ๊ฒŒ ๋‘๋ ต๋‹ค๋ฉด ์ด ๋ฌธ์žฅ๋ถ€ํ„ฐ

์ด๋ฏธ์ง€
์˜์–ด๋กœ ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•˜๋Š” ์ˆœ๊ฐ„, ๋งŽ์€ ์ด๋“ค์ด ๊ธด์žฅ๊ณผ ๋‘๋ ค์›€์„ ๋А๋‚๋‹ˆ๋‹ค. ์˜์–ด๋กœ ๋ง ๋ถ™์ด๋Š” ๊ฒŒ ๋‘๋ ต๋‹ค๋ฉด ์ด ๋ฌธ์žฅ๋ถ€ํ„ฐ ํ™œ์šฉํ•ด ๋ณด์„ธ์š”. ๊ฐ„๋‹จํ•˜์ง€๋งŒ ํšจ๊ณผ์ ์ธ ์ด ๋ฌธ์žฅ๋“ค์€ ์–ด์ƒ‰ํ•จ์„ ์ค„์ด๊ณ  ์ž์—ฐ์Šค๋Ÿฌ์šด ์†Œํ†ต์˜ ๋ฌธ์„ ์—ด์–ด ์ค„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ ‡๋‹ค๋ฉด ์–ด๋–ค ๋ฌธ์žฅ๋“ค์ด ์ดˆ๋ณด์ž์˜ ๋ถ€๋‹ด์„ ๋œ์–ด์ค„๊นŒ์š”? ํ•ต์‹ฌ ์š”์•ฝ 1: ์˜์–ด ๋Œ€ํ™” ์‹œ์ž‘ ์‹œ ๊ฐ€์žฅ ๋ถ€๋‹ด ์—†์ด ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐ๋ณธ ๋ฌธ์žฅ ์†Œ๊ฐœ ํ•ต์‹ฌ ์š”์•ฝ 2: ์ƒํ™ฉ๋ณ„ ์ ํ•ฉํ•œ ๋ฌธ์žฅ ์œ ํ˜•๊ณผ ํ™œ์šฉ๋ฒ•์œผ๋กœ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™” ์œ ๋„ ํ•ต์‹ฌ ์š”์•ฝ 3: ์‹ค์ œ ๋Œ€ํ™”์—์„œ ์ž์‹ ๊ฐ์„ ๋†’์ด๋Š” ํŒ๊ณผ ์‹ค์šฉ์ ์ธ ์—ฐ์Šต ๋ฐฉ๋ฒ• ์„ค๋ช… 1. ์˜์–ด ๋Œ€ํ™” ์‹œ์ž‘์— ๊ฐ€์žฅ ๋ถ€๋‹ด ์—†๋Š” ๊ธฐ๋ณธ ๋ฌธ์žฅ๊ณผ ํ‘œํ˜„๋ฒ• 1) ์ดˆ๋ณด์ž๊ฐ€ ์‰ฝ๊ฒŒ ๊ธฐ์–ตํ•  ์ˆ˜ ์žˆ๋Š” ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ ๊ตฌ์„ฑ ์˜์–ด๋กœ ์ฒ˜์Œ ๋ง์„ ๊ฑธ ๋•Œ ๋ณต์žกํ•œ ๋ฌธ๋ฒ•์ด๋‚˜ ์–ด๋ ค์šด ํ‘œํ˜„์€ ์˜คํžˆ๋ ค ๋ถ€๋‹ด์ด ๋ฉ๋‹ˆ๋‹ค. ๊ฐ„๋‹จํ•˜๋ฉด์„œ๋„ ์ƒํ™ฉ์— ๋งž๋Š” ๋ฌธ์žฅ์„ ๋ฏธ๋ฆฌ ์ค€๋น„ํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Hi, how are you?”๋‚˜ “Excuse me, can I ask you something?” ๊ฐ™์€ ๋ฌธ์žฅ์€ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™”์˜ ์‹œ์ž‘์„ ๋„์™€์ค๋‹ˆ๋‹ค. ์ด์ฒ˜๋Ÿผ ์งง๊ณ  ๋ช…ํ™•ํ•œ ๋ฌธ์žฅ์€ ๊ธฐ์–ตํ•˜๊ธฐ ์‰ฝ๊ณ , ์ƒ๋Œ€๋ฐฉ๋„ ๋ถ€๋‹ด ์—†์ด ๋ฐ˜์‘ํ•  ์ˆ˜ ์žˆ์–ด ์ดˆ๋ณด์ž์—๊ฒŒ ์ ํ•ฉํ•ฉ๋‹ˆ๋‹ค. 2) ๊ธฐ๋ณธ ๋ฌธ์žฅ์— ์นœ๊ทผํ•œ ์–ด์กฐ์™€ ๋ชธ์ง“์„ ๋”ํ•˜๋Š” ๋ฐฉ๋ฒ• ์˜์–ด๋กœ ์นœ๊ตฌ๊ฐ€ ๋˜๊ณ  ์‹ถ๋‹ค๋ฉด ์ด๋ ‡๊ฒŒ ๋งํ•ด๋ณด์„ธ์š”! ๋ง๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ํ‘œ์ •๊ณผ ์ œ์Šค์ฒ˜ ๋˜ํ•œ ๋Œ€ํ™”์˜ ์„ฑ๊ณต์„ ์ขŒ์šฐํ•ฉ๋‹ˆ๋‹ค. ๋ฏธ์†Œ๋ฅผ ์ง€์œผ๋ฉฐ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์†์„ ๋“ค์–ด ์ธ์‚ฌํ•˜๊ฑฐ๋‚˜ ๊ณ ๊ฐœ๋ฅผ ๋„๋•์ด๋Š” ๊ฒƒ์€ ์นœ๊ทผ๊ฐ์„ ์ „๋‹ฌํ•˜๋Š” ๋ฐ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ๋น„์–ธ์–ด์  ์š”์†Œ๋Š” ๋ง์ด ์„œํˆด๋Ÿฌ๋„ ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๊ธ์ •์ ์ธ ์ธ์ƒ์„ ๋‚จ๊ฒจ, ๋Œ€ํ™”๊ฐ€ ์›ํ™œํ•˜๊ฒŒ ์ด์–ด์ง€๋„๋ก ๋•์Šต๋‹ˆ๋‹ค. 3) ๋ฐ˜๋ณต ์—ฐ์Šต์œผ๋กœ ์ž์‹ ๊ฐ ์Œ“๊ธฐ ์ดˆ๋ณด์ž๋Š” ์ž์ฃผ ์“ฐ๋Š” ๋ฌธ์žฅ์„ ๋ฐ˜๋ณต์ ์œผ๋กœ ์—ฐ์Šตํ•ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋งํ•  ์ˆ˜ ์žˆ๋„๋ก ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ํ˜ผ์ž ๋งํ•˜๊ธฐ ์—ฐ์Šต์ด๋‚˜ ์˜์–ด ํšŒํ™” ์•ฑ ํ™œ์šฉ, ์นœ๊ตฌ์™€์˜ ๊ฐ„๋‹จํ•œ ๋Œ€ํ™” ์‹œ๋„ ๋“ฑ์ด ์ข‹์€ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค. ๊พธ์ค€ํ•œ ์—ฐ์Šต์€ ๋‘๋ ค์›€์„ ์ค„์ด๊ณ  ์ž์‹ ๊ฐ์„ ํ‚ค์šฐ๋Š” ๊ฐ€์žฅ ํšจ๊ณผ์ ์ธ ์ „๋žต ์ž…๋‹ˆ๋‹ค. 2. ...

๊ธฐ๋‚ด์—์„œ ๋ฌผ ๋‹ฌ๋ผ๊ณ  ํ•˜๊ธฐ ํ™”์žฅ์‹ค ๊ฐ€๊ธฐ… ์Šน๋ฌด์›๊ณผ ์˜์–ด๋กœ ๋Œ€ํ™”ํ•˜๋Š” ๋ฒ•

๊ธฐ๋‚ด์—์„œ ๋ฌผ ๋‹ฌ๋ผ๊ณ  ํ•˜๊ธฐ ํ™”์žฅ์‹ค ๊ฐ€๊ธฐ… ์Šน๋ฌด์›๊ณผ ์˜์–ด๋กœ ๋Œ€ํ™”ํ•˜๋Š” ๋ฒ•

๊ธฐ๋‚ด์—์„œ ๋ฌผ ํ•œ ์ž”์„ ๋ถ€ํƒํ•˜๊ฑฐ๋‚˜ ํ™”์žฅ์‹ค์„ ์ด์šฉํ•˜๊ณ  ์‹ถ์„ ๋•Œ, ์Šน๋ฌด์›๊ณผ ์˜์–ด๋กœ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋Œ€ํ™”ํ•˜๋Š” ๊ฒƒ์€ ์—ฌํ–‰์˜ ํŽธ์•ˆํ•จ์„ ๊ฒฐ์ •์ง“๋Š” ์ค‘์š”ํ•œ ์š”์†Œ์ž…๋‹ˆ๋‹ค. ๋‚ฏ์„  ํ™˜๊ฒฝ์—์„œ ๋‹นํ™ฉํ•˜์ง€ ์•Š๊ณ  ์›ํ•˜๋Š” ๊ฒƒ์„ ์ •ํ™•ํžˆ ์ „๋‹ฌํ•˜๋ ค๋ฉด ์–ด๋–ค ํ‘œํ˜„๊ณผ ์งˆ๋ฌธ์ด ํšจ๊ณผ์ ์ผ๊นŒ์š”? ๊ธฐ๋‚ด์—์„œ ๋ฌผ ๋‹ฌ๋ผ๊ณ  ํ•˜๊ธฐ ํ™”์žฅ์‹ค ๊ฐ€๊ธฐ… ์Šน๋ฌด์›๊ณผ ์˜์–ด๋กœ ๋Œ€ํ™”ํ•˜๋Š” ๋ฒ•์„ ํ•จ๊ป˜ ์‚ดํŽด๋ด…๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ์š”์•ฝ 1: ๊ธฐ๋‚ด ์ƒํ™ฉ๋ณ„ ๊ธฐ๋ณธ ์˜์–ด ํ‘œํ˜„๊ณผ ์˜ˆ์˜ ๋ฐ”๋ฅธ ์š”์ฒญ ๋ฐฉ๋ฒ•
  • ํ•ต์‹ฌ ์š”์•ฝ 2: ์Šน๋ฌด์›๊ณผ ์›ํ™œํ•œ ์†Œํ†ต์„ ์œ„ํ•œ ์ƒํ™ฉ๋ณ„ ์งˆ๋ฌธ ๋ฐ ๋‹ต๋ณ€ ํŒจํ„ด
  • ํ•ต์‹ฌ ์š”์•ฝ 3: ํ™”์žฅ์‹ค ์ด์šฉ ์‹œ ์ฃผ์˜ํ•  ์ ๊ณผ ๋น„์ƒ์ƒํ™ฉ ์‹œ ๋Œ€์ฒ˜๋ฒ• ์˜์–ด ํ‘œํ˜„

1. ๊ธฐ๋‚ด์—์„œ ๋ฌผ ๋‹ฌ๋ผ๊ณ  ํ•˜๊ธฐ ์œ„ํ•œ ๊ธฐ๋ณธ ์˜์–ด ํ‘œํ˜„๊ณผ ์˜ˆ์˜ ๋ฐ”๋ฅธ ์š”์ฒญ๋ฒ•

1) ๊ธฐ๋‚ด์—์„œ ๋ฌผ ์š”์ฒญ ์‹œ ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์ธ ์˜์–ด ๋ฌธ์žฅ

๋น„ํ–‰ ์ค‘ ๋ชฉ์ด ๋งˆ๋ฅผ ๋•Œ ์Šน๋ฌด์›์—๊ฒŒ ๊ฐ„๋‹จํžˆ "Can I have some water, please?"๋ผ๊ณ  ์š”์ฒญํ•˜๋Š” ๊ฒƒ์ด ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์ด๊ณ  ์˜ˆ์˜ ๋ฐ”๋ฅธ ํ‘œํ˜„์ž…๋‹ˆ๋‹ค. ์ด ๋ฌธ์žฅ์€ ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ์ •์ค‘ํ•จ์„ ์ „๋‹ฌํ•˜๋ฉฐ, ๋Œ€๋ถ€๋ถ„์˜ ๊ตญ์ œ์„ ์—์„œ ํ†ต์šฉ๋ฉ๋‹ˆ๋‹ค.

๋” ์ž์—ฐ์Šค๋Ÿฌ์šด ํ‘œํ˜„์œผ๋กœ๋Š” "Could I get a glass of water?" ๋˜๋Š” "May I have some water, please?"๊ฐ€ ์žˆ์œผ๋ฉฐ, ๋ชจ๋‘ ๊ณต์†ํ•œ ํ†ค์„ ์œ ์ง€ํ•ฉ๋‹ˆ๋‹ค.

2) ๋ฌผ ์™ธ์— ์ถ”๊ฐ€ ์š”์ฒญ ์‹œ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ํ‘œํ˜„

๋งŒ์•ฝ ์–ผ์Œ์ด ํ•„์š”ํ•˜๊ฑฐ๋‚˜ ๋”ฐ๋œปํ•œ ๋ฌผ์„ ์›ํ•  ๊ฒฝ์šฐ, "Could I have some ice with the water?" ๋˜๋Š” "May I have hot water, please?"๋ผ๊ณ  ๋งํ•˜๋ฉด ๋ฉ๋‹ˆ๋‹ค. ์Šน๋ฌด์›๋“ค์€ ์ด๋Ÿฐ ๊ตฌ์ฒด์ ์ธ ์š”์ฒญ์— ์นœ์ ˆํžˆ ์‘๋‹ตํ•  ์ค€๋น„๊ฐ€ ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค.

๋˜ํ•œ "Is it possible to get a bottle of water?"๋ผ๊ณ  ๋ฌผ๋ณ‘ ๋‹จ์œ„๋กœ ์š”์ฒญํ•  ๋•Œ๋„ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋“ค๋ฆฝ๋‹ˆ๋‹ค.

3) ์š”์ฒญ ์‹œ ์ฃผ์˜ํ•ด์•ผ ํ•  ๋งค๋„ˆ์™€ ์ƒํ™ฉ๋ณ„ ํŒ

์Šน๋ฌด์›์€ ๋ฐ”์˜๊ณ  ์ œํ•œ๋œ ๊ณต๊ฐ„์—์„œ ๊ทผ๋ฌดํ•˜๋ฏ€๋กœ, ์š”์ฒญํ•  ๋•Œ๋Š” ๋ˆˆ์„ ๋งž์ถ”๊ณ  ๋ฏธ์†Œ๋ฅผ ์ง€์œผ๋ฉฐ ๋งํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค. ๊ธ‰ํ•˜๊ฒŒ ์š”๊ตฌํ•˜๊ฑฐ๋‚˜ ํฐ ์†Œ๋ฆฌ๋กœ ๋งํ•˜๋Š” ๊ฒƒ์€ ํ”ผํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, ์ขŒ์„ ๋ฒจํŠธ๋ฅผ ์ฐฉ์šฉํ•ด์•ผ ํ•˜๋Š” ์ƒํ™ฉ์—์„œ๋Š” ๋ฒจํŠธ๋ฅผ ํ‘ผ ํ›„ ์†์„ ๋“ค์–ด ์กฐ์šฉํžˆ ์‹ ํ˜ธ๋ฅผ ๋ณด๋‚ด๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

2. ํ™”์žฅ์‹ค ๊ฐ€๊ธฐ์™€ ์Šน๋ฌด์›๊ณผ์˜ ์˜์–ด ๋Œ€ํ™”: ์‹ค์ „ ํ‘œํ˜„๊ณผ ์ƒํ™ฉ ๋Œ€์ฒ˜๋ฒ•

1) ํ™”์žฅ์‹ค ์‚ฌ์šฉ ์˜์‚ฌ๋ฅผ ๋ช…ํ™•ํžˆ ์•Œ๋ฆฌ๋Š” ์˜์–ด ํ‘œํ˜„

๋น„ํ–‰๊ธฐ ๋‚ด ํ™”์žฅ์‹ค์„ ์‚ฌ์šฉํ•˜๊ณ  ์‹ถ์„ ๋•Œ, ์Šน๋ฌด์›์—๊ฒŒ "Excuse me, may I use the restroom?"์ด๋ผ๊ณ  ์ •์ค‘ํ•˜๊ฒŒ ๋ฌป๋Š” ๊ฒƒ์ด ๊ธฐ๋ณธ์ž…๋‹ˆ๋‹ค. ๊ฐ„ํ˜น "Is the restroom available?"๋ผ๊ณ  ์ƒํ™ฉ ํ™•์ธ์„ ์š”์ฒญํ•˜๊ธฐ๋„ ํ•ฉ๋‹ˆ๋‹ค.

ํŠนํžˆ ๊ธด ๋น„ํ–‰ ์ค‘ ํ™”์žฅ์‹ค ๋Œ€๊ธฐ์ค„์ด ์žˆ์„ ๊ฒฝ์šฐ, "How long is the wait for the restroom?"๋ผ๊ณ  ๋ฌผ์–ด ๋Œ€๊ธฐ ์‹œ๊ฐ„์„ ํŒŒ์•…ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

2) ํ™”์žฅ์‹ค ์œ„์น˜ ํ™•์ธ๊ณผ ์•ˆ๋‚ด ์š”์ฒญ ํ‘œํ˜„

์Šน๋ฌด์›์ด ์ง์ ‘ ์•ˆ๋‚ดํ•˜์ง€ ์•Š์„ ๋•Œ๋ฅผ ๋Œ€๋น„ํ•ด, "Could you please tell me where the restroom is?"๋ผ๊ณ  ์œ„์น˜๋ฅผ ํ™•์ธํ•˜๋Š” ๋ฌธ์žฅ์ด ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค. ๋Œ€๋ถ€๋ถ„์˜ ํ•ญ๊ณต์‚ฌ์—์„œ๋Š” ์ขŒ์„ ๋ฐฐ์น˜๋„์™€ ํ•จ๊ป˜ ํ™”์žฅ์‹ค ์œ„์น˜๊ฐ€ ์•ˆ๋‚ด๋˜์–ด ์žˆ์ง€๋งŒ, ์ง์ ‘ ๋ฌป๋Š” ๊ฒƒ์ด ํ™•์‹คํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, "Is the restroom at the back or front of the plane?"๊ณผ ๊ฐ™์ด ๋” ๊ตฌ์ฒด์ ์œผ๋กœ ์งˆ๋ฌธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

3) ํ™”์žฅ์‹ค ์ด์šฉ ์ค‘ ๊ธด๊ธ‰ ์ƒํ™ฉ ๋ฐœ์ƒ ์‹œ ๋Œ€์ฒ˜ ์˜์–ด ํ‘œํ˜„

ํ™”์žฅ์‹ค์—์„œ ๊ฐ‘์ž‘์Šค๋Ÿฌ์šด ๋ฌธ์ œ๊ฐ€ ์ƒ๊ธฐ๋ฉด "Excuse me, there is a problem in the restroom." ๋˜๋Š” "I need help in the restroom, please."๋ผ๊ณ  ์‹ ์†ํ•˜๊ฒŒ ์Šน๋ฌด์›์—๊ฒŒ ์•Œ๋ฆฌ๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

์ด๋•Œ ์นจ์ฐฉํ•˜๊ฒŒ ์ƒํ™ฉ์„ ์„ค๋ช…ํ•  ์ˆ˜ ์žˆ๋„๋ก "The toilet is clogged" (๋ณ€๊ธฐ๊ฐ€ ๋ง‰ํ˜”์–ด์š”) ๋“ฑ ๊ฐ„๋‹จํ•œ ๋ฌธ์ œ ํ‘œํ˜„์„ ์•Œ์•„๋‘๋ฉด ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

๊ธฐ๋‚ด ๋ฌผ ์š”์ฒญ ๋ฐ ํ™”์žฅ์‹ค ์ด์šฉ ์‹œ ์œ ์šฉํ•œ ํ‘œํ˜„ ์š”์•ฝ

  • ๋ฌผ ์š”์ฒญ: "Can I have some water, please?"
  • ํ™”์žฅ์‹ค ์‚ฌ์šฉ ํ—ˆ๊ฐ€: "May I use the restroom?"
  • ์œ„์น˜ ๋ฌธ์˜: "Could you please tell me where the restroom is?"
[IATA Travelers’ English Guide]์—์„œ๋Š” ์ด๋Ÿฌํ•œ ๊ธฐ๋ณธ ํ‘œํ˜„๋ฟ ์•„๋‹ˆ๋ผ ๋‹ค์–‘ํ•œ ์ƒํ™ฉ๋ณ„ ์˜์–ด ๋Œ€ํ™” ์˜ˆ์‹œ๋ฅผ ์ œ๊ณตํ•ด ์‹ ๋ขฐํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

3. ํ™”์žฅ์‹ค ์ด์šฉ ์‹œ ์ฃผ์˜ํ•ด์•ผ ํ•  ์ ๊ณผ ๋น„์ƒ ์ƒํ™ฉ ๋Œ€์ฒ˜ ์˜์–ด ํ‘œํ˜„

1) ํ™”์žฅ์‹ค ์‚ฌ์šฉ ์ค‘ ์ง€์ผœ์•ผ ํ•  ๊ธฐ๋ณธ ๋งค๋„ˆ

๊ธฐ๋‚ด ํ™”์žฅ์‹ค์€ ๊ณต๊ฐ„์ด ์ œํ•œ์ ์ด๊ณ  ๋งŽ์€ ์Šน๊ฐ์ด ์ด์šฉํ•˜๋ฏ€๋กœ, ์‚ฌ์šฉ ํ›„์—๋Š” ๋ฐ˜๋“œ์‹œ ๋ณ€๊ธฐ๋ฅผ ๊นจ๋—์ด ์œ ์ง€ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. "Please flush after use"๋ผ๋Š” ์•ˆ๋‚ด๋ฅผ ์ดํ•ดํ•˜๊ณ  ๋”ฐ๋ฅด๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, ํœด์ง€์™€ ์“ฐ๋ ˆ๊ธฐ๋Š” ์ง€์ •๋œ ์žฅ์†Œ์— ๋ฒ„๋ ค์•ผ ํ•˜๋ฉฐ, ๊ธด ์‚ฌ์šฉ ์‹œ๊ฐ„์€ ๋‹ค๋ฅธ ์Šน๊ฐ์—๊ฒŒ ๋ถˆํŽธ์„ ์ค„ ์ˆ˜ ์žˆ์Œ์„ ์ธ์ง€ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

2) ํ™”์žฅ์‹ค ๊ณ ์žฅ ๋“ฑ ๋น„์ƒ ์ƒํ™ฉ์—์„œ ์Šน๋ฌด์›์—๊ฒŒ ์•Œ๋ฆฌ๋Š” ๋ฐฉ๋ฒ•

ํ™”์žฅ์‹ค์ด ๊ณ ์žฅ ๋‚ฌ๊ฑฐ๋‚˜ ๋ฌธ์ œ๊ฐ€ ๋ฐœ์ƒํ–ˆ์„ ๋•Œ๋Š” "There seems to be a problem with the restroom"์ด๋ผ๊ณ  ์•Œ๋ฆฌ๊ณ , "Is there another restroom I can use?"๋ผ๊ณ  ๋Œ€์ฒด ํ™”์žฅ์‹ค ์œ„์น˜๋ฅผ ๋ฌธ์˜ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์Šน๋ฌด์›์€ ์ฆ‰๊ฐ์ ์ธ ์กฐ์น˜๋ฅผ ์ทจํ•˜๋ฉฐ ์•ˆ์ „๊ณผ ํŽธ์˜๋ฅผ ๋„๋ชจํ•ฉ๋‹ˆ๋‹ค.

3) ํŠน๋ณ„ํ•œ ์ƒํ™ฉ์—์„œ ํ•„์š”ํ•œ ์˜์–ด ํ‘œํ˜„ ์˜ˆ์‹œ

์˜ˆ๋ฅผ ๋“ค์–ด ์ž„์‹  ์ค‘์ด๊ฑฐ๋‚˜ ์–ด๋ฆฐ ์•„์ด์™€ ํ•จ๊ป˜ ์žˆ์„ ๋•Œ, "I need to use the restroom urgently due to pregnancy" ๋˜๋Š” "Is there a restroom suitable for children?"๊ณผ ๊ฐ™์ด ์ƒํ™ฉ์„ ์„ค๋ช…ํ•˜๋ฉด ๋” ๋ฐฐ๋ ค๋ฐ›์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

๊ธด๊ธ‰ ์ƒํ™ฉ ์‹œ์—๋Š” "I need urgent assistance"๋ผ๊ณ  ํ‘œํ˜„ํ•˜๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

์ƒํ™ฉ ๊ธฐ๋ณธ ํ‘œํ˜„ ์˜ˆ์˜ ๋ฐ”๋ฅธ ๋ณ€ํ˜• ๋น„์ƒ ๋Œ€์ฒ˜ ํ‘œํ˜„
๋ฌผ ์š”์ฒญ Can I have some water, please? Could I get a glass of water?
ํ™”์žฅ์‹ค ์‚ฌ์šฉ ํ—ˆ๊ฐ€ May I use the restroom? Excuse me, may I use the restroom?
ํ™”์žฅ์‹ค ์œ„์น˜ ๋ฌธ์˜ Where is the restroom? Could you please tell me where the restroom is? Is there another restroom I can use?
ํ™”์žฅ์‹ค ๊ณ ์žฅ ์‹ ๊ณ  There seems to be a problem with the restroom.

3. ์‹ค์ œ ์—ฌํ–‰์ž ๊ฒฝํ—˜: ๊ธฐ๋‚ด ์˜์–ด ๋Œ€ํ™”์˜ ์ค‘์š”์„ฑ๊ณผ ์„ฑ๊ณต ์‚ฌ๋ก€

1) ๊ธฐ๋‚ด ์˜์–ด ๋Œ€ํ™”๊ฐ€ ์—ฌํ–‰ ๋งŒ์กฑ๋„์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ

์—ฌํ–‰ ์ค‘ ๊ธฐ๋‚ด์—์„œ ์Šน๋ฌด์›๊ณผ ์›ํ™œํ•˜๊ฒŒ ์˜์‚ฌ์†Œํ†ตํ•˜๋Š” ๊ฒƒ์€ ํŽธ์•ˆํ•œ ๋น„ํ–‰ ๊ฒฝํ—˜์˜ ํ•ต์‹ฌ ์š”์†Œ์ž…๋‹ˆ๋‹ค. ์‹ค์ œ๋กœ ๋งŽ์€ ์—ฌํ–‰์ž๊ฐ€ ๊ฐ„๋‹จํ•œ ๋ฌผ ํ•œ ์ž” ์š”์ฒญ์ด๋‚˜ ํ™”์žฅ์‹ค ์ด์šฉ ๋ฌธ์˜๊ฐ€ ์ž˜ ์ „๋‹ฌ๋˜์–ด ์ŠคํŠธ๋ ˆ์Šค๋ฅผ ์ค„์˜€๋‹ค๊ณ  ๋ณด๊ณ ํ•ฉ๋‹ˆ๋‹ค.

ํŠนํžˆ ์˜์–ด๊ถŒ ๊ตญ๊ฐ€๋ฅผ ๊ฒฝ์œ ํ•˜๋Š” ๊ตญ์ œ์„ ์—์„œ๋Š” ๊ธฐ๋ณธ์ ์ธ ์˜์–ด ํ‘œํ˜„๋งŒ ์•Œ์•„๋„ ๊ธด์žฅ ์™„ํ™”์™€ ์„œ๋น„์Šค ๋งŒ์กฑ๋„๊ฐ€ ํฌ๊ฒŒ ์ƒ์Šนํ•ฉ๋‹ˆ๋‹ค.

2) ์‚ฌ์šฉ์ž์˜ ๊ตฌ์ฒด์  ์„ฑ๊ณต ์‚ฌ๋ก€์™€ ํŒ

ํ•œ ์—ฌํ–‰์ž๋Š” "Can I have some water, please?"์™€ ๊ฐ™์€ ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ์ด ํ˜„์ง€ ์Šน๋ฌด์›๊ณผ ์ฆ‰๊ฐ์ ์ธ ์นœ์ ˆํ•œ ์‘๋Œ€๋กœ ์ด์–ด์ ธ ๋น„ํ–‰ ๋‚ด๋‚ด ํŽธ์•ˆํ•จ์„ ๋А๊ผˆ๋‹ค๊ณ  ํ•ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ, ์ขŒ์„ ๋ฒจํŠธ ์ฐฉ์šฉ ์‹œ ์†์„ ๋“ค์–ด ์กฐ์šฉํžˆ ์‹ ํ˜ธ๋ฅผ ๋ณด๋‚ด๋Š” ๋งค๋„ˆ๊ฐ€ ํ˜„์žฅ์—์„œ ์ข‹์€ ๋ฐ˜์‘์„ ์–ป์—ˆ์Šต๋‹ˆ๋‹ค.

์ด์ฒ˜๋Ÿผ ์งง๊ณ  ๊ณต์†ํ•œ ํ‘œํ˜„๊ณผ ์ ์ ˆํ•œ ๋ฐ”๋””๋žญ๊ท€์ง€๊ฐ€ ํ•ฉ์ณ์ง€๋ฉด ์˜์‚ฌ์†Œํ†ต์˜ ํšจ์œจ์„ฑ์ด ๊ทน๋Œ€ํ™”๋ฉ๋‹ˆ๋‹ค.

3) ์ „๋ฌธ๊ฐ€ ์˜๊ฒฌ๊ณผ ๋ฐ์ดํ„ฐ ๊ธฐ๋ฐ˜ ์ถ”์ฒœ

ํ•ญ๊ณต ์„œ๋น„์Šค ์ „๋ฌธ๊ฐ€๋“ค์€ “์Šน๋ฌด์›๊ณผ์˜ ๊ธฐ๋ณธ์ ์ธ ์˜์–ด ์†Œํ†ต ๋Šฅ๋ ฅ์ด ์—ฌํ–‰ ๋ถˆ์•ˆ์„ ์ค„์ด๊ณ , ๋ถˆํ•„์š”ํ•œ ์˜คํ•ด๋ฅผ ์˜ˆ๋ฐฉํ•˜๋Š” ๋ฐ ํฐ ์—ญํ• ์„ ํ•œ๋‹ค”๊ณ  ๊ฐ•์กฐํ•ฉ๋‹ˆ๋‹ค. IATA Travelers’ English Guide์—์„œ๋„ ์ƒํ™ฉ๋ณ„ ๊ตฌ์ฒด์  ํ‘œํ˜„์„ ์ตํžˆ๋Š” ๊ฒƒ์„ ๊ถŒ์žฅํ•ฉ๋‹ˆ๋‹ค.

๋”ฐ๋ผ์„œ ์ถœ๊ตญ ์ „ ๊ฐ„๋‹จํ•œ ๊ธฐ๋‚ด ์˜์–ด ํ‘œํ˜„์„ ๋ฏธ๋ฆฌ ์—ฐ์Šตํ•˜๋Š” ๊ฒƒ์ด ๋งค์šฐ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ 1: ์งง๊ณ  ๋ช…ํ™•ํ•œ ๋ฌธ์žฅ์œผ๋กœ ์š”์ฒญํ•  ๊ฒƒ
  • ํ•ต์‹ฌ ํŒ 2: ๋ˆˆ์„ ๋งž์ถ”๊ณ  ๋ฏธ์†Œ๋ฅผ ์ง€์œผ๋ฉฐ ์˜ˆ์˜ ๋ฐ”๋ฅด๊ฒŒ ๋งํ•  ๊ฒƒ
  • ํ•ต์‹ฌ ํŒ 3: ์ƒํ™ฉ์— ๋งž๋Š” ๋ฐ”๋””๋žญ๊ท€์ง€(์† ๋“ค๊ธฐ ๋“ฑ) ํ™œ์šฉ

4. ์Šน๋ฌด์›๊ณผ์˜ ์˜์–ด ๋Œ€ํ™” ์‹œ ํ”ํžˆ ๊ฒช๋Š” ๋ฌธ์ œ์ ๊ณผ ํ•ด๊ฒฐ์ฑ…

1) ์†Œ์Œ๊ณผ ๊ฑฐ๋ฆฌ๋กœ ์ธํ•œ ์˜์‚ฌ์†Œํ†ต ์žฅ์• 

๊ธฐ๋‚ด๋Š” ์—”์ง„ ์†Œ๋ฆฌ์™€ ์ฃผ๋ณ€ ์Šน๊ฐ ์†Œ์Œ์œผ๋กœ ์ธํ•ด ๋Œ€ํ™”๊ฐ€ ์–ด๋ ค์šธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋•Œ๋Š” ํฐ ์†Œ๋ฆฌ๋ณด๋‹ค๋Š” ์†์ง“์ด๋‚˜ ๊ฐ„๋‹จํ•œ ๋…ธํŠธ์— ์š”์ฒญ ๋‚ด์šฉ์„ ์ ์–ด ๋ณด์—ฌ์ฃผ๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

๋˜ํ•œ, ํ•„์š”ํ•˜๋‹ค๋ฉด "Could you please repeat that?"๋ผ๋ฉฐ ์ •์ค‘ํžˆ ์žฌํ™•์ธํ•˜๋Š” ๊ฒƒ๋„ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

2) ์–ธ์–ด ์žฅ๋ฒฝ๊ณผ ๋ฌธํ™” ์ฐจ์ด์—์„œ ์˜ค๋Š” ์˜คํ•ด

๋น„๋ก ์˜์–ด๋ฅผ ์‚ฌ์šฉํ•˜๋”๋ผ๋„ ๋ฐœ์Œ์ด๋‚˜ ์–ต์–‘ ์ฐจ์ด๋กœ ์˜คํ•ด๊ฐ€ ๋ฐœ์ƒํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฐ ๊ฒฝ์šฐ “Let me confirm…”์œผ๋กœ ๋‹ค์‹œ ํ•œ๋ฒˆ ํ™•์ธํ•˜๊ฑฐ๋‚˜, ๊ฐ„๋‹จํ•œ ๋‹จ์–ด๋กœ ๋‹ค์‹œ ํ‘œํ˜„ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

์Šน๋ฌด์›๋“ค๋„ ์นœ์ ˆํ•˜๊ฒŒ ๋Œ€์‘ํ•˜๋ ค ๋…ธ๋ ฅํ•˜๋ฏ€๋กœ ๋‹นํ™ฉํ•˜์ง€ ์•Š๊ณ  ์ฐจ๋ถ„ํžˆ ์†Œํ†ตํ•˜์„ธ์š”.

3) ๊ธด๊ธ‰ ์ƒํ™ฉ์—์„œ ์‹ ์†ํ•œ ์˜์‚ฌ์ „๋‹ฌ ๋ฐฉ๋ฒ•

๊ธด๊ธ‰ ์ƒํ™ฉ์—๋Š” ์งง๊ณ  ๊ฐ„๊ฒฐํ•œ ๋ฌธ์žฅ์ด ํ•„์ˆ˜์ž…๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “I need help immediately” ๋˜๋Š” “Emergency in the restroom”์™€ ๊ฐ™์€ ํ‘œํ˜„์„ ์‚ฌ์šฉํ•ด ์‹ ์†ํ•˜๊ฒŒ ์•Œ๋ฆด ์ˆ˜ ์žˆ์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

์Šน๋ฌด์›์˜ ์ฃผ์˜๋ฅผ ๋Œ๊ธฐ ์œ„ํ•ด ์†์„ ํ”๋“ค๊ฑฐ๋‚˜ ๋ฒ„ํŠผ์„ ๋ˆ„๋ฅด๋Š” ๊ฒƒ๋„ ๋ณ‘ํ–‰ํ•˜๋ฉด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

๋ฌธ์ œ์  ์›์ธ ํ•ด๊ฒฐ์ฑ…
์†Œ์Œ์œผ๋กœ ์ธํ•œ ๋Œ€ํ™” ์–ด๋ ค์›€ ์—”์ง„ ์†Œ๋ฆฌ, ์ฃผ๋ณ€ ์Šน๊ฐ ์†Œ์Œ ์†์ง“, ๋…ธํŠธ ํ™œ์šฉ, ์ •์ค‘ํ•œ ์žฌํ™•์ธ ์š”์ฒญ
์–ธ์–ด ์–ต์–‘ ์ฐจ์ด๋กœ ์ธํ•œ ์˜คํ•ด ๋ฐœ์Œ, ์–ต์–‘, ๋ฌธํ™” ์ฐจ์ด ๊ฐ„๋‹จํ•œ ๋‹จ์–ด ์‚ฌ์šฉ, ๋‹ค์‹œ ํ™•์ธ ๋ฐ ์žฌํ‘œํ˜„
๊ธด๊ธ‰ ์ƒํ™ฉ ์˜์‚ฌ์ „๋‹ฌ ์ง€์—ฐ ๋ถˆ๋ช…ํ™•ํ•œ ํ‘œํ˜„, ๊ธด ๋ฌธ์žฅ ์งง๊ณ  ๋ช…ํ™•ํ•œ ๋ฌธ์žฅ, ์‹ ์†ํ•œ ์†์ง“/๋ฒ„ํŠผ ํ™œ์šฉ

5. ๊ธฐ๋‚ด ๋ฌผ ์š”์ฒญ ๋ฐ ํ™”์žฅ์‹ค ์ด์šฉ ๊ด€๋ จ ์ถ”๊ฐ€ ํŒ๊ณผ ์ฃผ์˜์‚ฌํ•ญ

1) ์ œํ•œ๋œ ์„œ๋น„์Šค ์‹œ๊ฐ„๊ณผ ์Šน๋ฌด์› ๊ทผ๋ฌด ํ™˜๊ฒฝ ์ดํ•ดํ•˜๊ธฐ

์Šน๋ฌด์›๋“ค์€ ๋น„ํ–‰ ์ค‘ ์—ฌ๋Ÿฌ ์Šน๊ฐ์„ ๋™์‹œ์— ๋Œ๋ณด๊ธฐ ๋•Œ๋ฌธ์— ์š”์ฒญ์ด ์ฆ‰์‹œ ์ฒ˜๋ฆฌ๋˜์ง€ ์•Š์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ์ด๋ฅ™ ์งํ›„๋‚˜ ์ฐฉ๋ฅ™ ์ „์—๋Š” ์„œ๋น„์Šค๊ฐ€ ์ œํ•œ๋˜๋‹ˆ ์ด ์ ์„ ๋ฏธ๋ฆฌ ์ธ์ง€ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

์ด๋Ÿด ๋•Œ๋Š” “I understand you are busy, but could I get some water when possible?”๊ณผ ๊ฐ™์€ ํ‘œํ˜„์œผ๋กœ ๋ฐฐ๋ ค๋ฅผ ๋ณด์—ฌ์ฃผ์„ธ์š”.

2) ๊ธฐ๋‚ด ํ™”์žฅ์‹ค ์ด์šฉ ์‹œ ์•ˆ์ „ ์ˆ˜์น™ ๋ฐ ์—ํ‹ฐ์ผ“

ํ™”์žฅ์‹ค ์ด์šฉ ์‹œ ์ขŒ์„ ๋ฒจํŠธ ์‚ฌ์ธ์ด ์ผœ์ ธ ์žˆ์œผ๋ฉด ๋ฐ˜๋“œ์‹œ ๋Œ€๊ธฐํ•ด์•ผ ํ•˜๋ฉฐ, ํ™”์žฅ์‹ค ๋‚ด์—์„œ๋Š” ์•ˆ์ „ ์†์žก์ด๋ฅผ ์žก๊ณ  ์›€์ง์—ฌ์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ, ์‚ฌ์šฉ ํ›„์—๋Š” ๋ฐ˜๋“œ์‹œ ์†์„ ์”ป๊ณ  ๋ณ€๊ธฐ๋ฅผ ๊นจ๋—์ด ํ•˜๋Š” ๊ฒƒ์ด ๊ธฐ๋ณธ ์˜ˆ์ ˆ์ž…๋‹ˆ๋‹ค.

์ด๋Ÿฌํ•œ ๋งค๋„ˆ๋Š” ์Šน๋ฌด์›๊ณผ ๋‹ค๋ฅธ ์Šน๊ฐ ๋ชจ๋‘์—๊ฒŒ ๊ธ์ •์ ์ธ ์ธ์ƒ์„ ์ค๋‹ˆ๋‹ค.

3) ๊ธฐ๋‚ด์—์„œ ๋ฌผ ์†Œ๋น„๋Ÿ‰๊ณผ ํ™˜๊ฒฝ ๋ณดํ˜ธ ๊ณ ๋ คํ•˜๊ธฐ

์ตœ๊ทผ ํ•ญ๊ณต์‚ฌ๋“ค์€ ํ™˜๊ฒฝ ๋ณดํ˜ธ๋ฅผ ์œ„ํ•ด ์ผํšŒ์šฉ ํ”Œ๋ผ์Šคํ‹ฑ ์‚ฌ์šฉ์„ ์ค„์ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ๋ฌผ ์š”์ฒญ ์‹œ์—๋Š” ๊ฐ€๋Šฅํ•˜๋ฉด ๊ฐœ์ธ ํ…€๋ธ”๋Ÿฌ๋ฅผ ์‚ฌ์šฉํ•˜๋Š” ๊ฒƒ์ด ๊ถŒ์žฅ๋ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, ํ•„์š”ํ•œ ๋งŒํผ๋งŒ ์š”์ฒญํ•ด ๋‚ญ๋น„๋ฅผ ์ค„์ด๋Š” ๊ฒƒ๋„ ์Šน๋ฌด์›๊ณผ ํ•จ๊ป˜ํ•˜๋Š” ์นœํ™˜๊ฒฝ ์‹ค์ฒœ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค.

  • ์ฃผ์˜์‚ฌํ•ญ 1: ์Šน๋ฌด์› ์—…๋ฌด ์ƒํ™ฉ์„ ๋ฐฐ๋ คํ•˜๋ฉฐ ์š”์ฒญ ์‹œ๊ฐ„ ์กฐ์ ˆํ•˜๊ธฐ
  • ์ฃผ์˜์‚ฌํ•ญ 2: ํ™”์žฅ์‹ค ๋‚ด ์•ˆ์ „์ˆ˜์น™๊ณผ ์ฒญ๊ฒฐ ์œ ์ง€ ํ•„์ˆ˜
  • ์ฃผ์˜์‚ฌํ•ญ 3: ํ™˜๊ฒฝ ๋ณดํ˜ธ๋ฅผ ์œ„ํ•ด ํ•„์š”ํ•œ ๋งŒํผ๋งŒ ๋ฌผ ์š”์ฒญํ•˜๊ธฐ

6. ๊ตญ์ œ์„ ๊ณผ ๊ตญ๋‚ด์„  ๊ธฐ๋‚ด ์˜์–ด ๋Œ€ํ™” ์ฐจ์ด์ ๊ณผ ํŒ

1) ๊ตญ์ œ์„ ๊ณผ ๊ตญ๋‚ด์„ ์—์„œ์˜ ์˜์–ด ์‚ฌ์šฉ ๋นˆ๋„ ์ฐจ์ด

๊ตญ์ œ์„ ์—์„œ๋Š” ๋‹ค์–‘ํ•œ ๊ตญ์ ์˜ ์Šน๊ฐ์ด ํƒ‘์Šนํ•˜๊ธฐ ๋•Œ๋ฌธ์— ์˜์–ด๊ฐ€ ๊ธฐ๋ณธ ๊ณต์šฉ์–ด๋กœ ์‚ฌ์šฉ๋ฉ๋‹ˆ๋‹ค. ๋ฐ˜๋ฉด ๊ตญ๋‚ด์„ ์€ ํ•ด๋‹น ๊ตญ๊ฐ€ ์–ธ์–ด๊ฐ€ ์ฃผ๋กœ ์‚ฌ์šฉ๋˜์ง€๋งŒ, ์˜์–ด ํ‘œํ˜„ ์—ญ์‹œ ๊ธฐ๋ณธ์ ์ธ ์š”์ฒญ์— ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

๋”ฐ๋ผ์„œ ๊ตญ์ œ์„ ์—์„œ๋Š” ์ข€ ๋” ๋‹ค์–‘ํ•œ ์ƒํ™ฉ๋ณ„ ์˜์–ด ํ‘œํ˜„์„ ์ค€๋น„ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์œผ๋ฉฐ, ๊ตญ๋‚ด์„ ์€ ๊ฐ„๋‹จํ•œ ํ‘œํ˜„ ์œ„์ฃผ๋กœ๋„ ์ถฉ๋ถ„ํ•ฉ๋‹ˆ๋‹ค.

2) ๋ฌธํ™”๋ณ„ ์Šน๋ฌด์› ์„œ๋น„์Šค ํƒœ๋„ ๋ฐ ์˜์–ด ์†Œํ†ต ์Šคํƒ€์ผ

๊ตญ์ œ์„  ์Šน๋ฌด์›์€ ๋‹ค๊ตญ์  ์Šน๊ฐ์„ ์ƒ๋Œ€ํ•˜๋ฏ€๋กœ ๋”์šฑ ๊ณต์†ํ•˜๊ณ  ํ‘œ์ค€ํ™”๋œ ์˜์–ด๋ฅผ ์‚ฌ์šฉํ•ฉ๋‹ˆ๋‹ค. ๋ฐ˜๋ฉด ๊ตญ๋‚ด์„  ์Šน๋ฌด์›์€ ํ˜„์ง€ ๋ฌธํ™”์— ๋งž๋Š” ์นœ๊ทผํ•˜๊ณ  ๊ฐ„๋‹จํ•œ ํ‘œํ˜„์„ ์‚ฌ์šฉํ•˜๋Š” ๊ฒฝํ–ฅ์ด ์žˆ์Šต๋‹ˆ๋‹ค.

์ด ์ฐจ์ด๋ฅผ ์ดํ•ดํ•˜๋ฉด ์ƒํ™ฉ์— ๋งž๋Š” ์ ์ ˆํ•œ ์˜์–ด ํ†ค๊ณผ ํ‘œํ˜„์„ ์„ ํƒํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

3) ์ถ”์ฒœ ํ•™์Šต ์ž๋ฃŒ์™€ ์‹ค์ „ ์—ฐ์Šต ๋ฐฉ๋ฒ•

๊ตญ์ œ์„  ํƒ‘์Šน ์ „์—๋Š” IATA Travelers’ English Guide์™€ ๊ฐ™์€ ๊ณต์‹ ์ž๋ฃŒ๋ฅผ ํ™œ์šฉํ•ด ๋‹ค์–‘ํ•œ ์ƒํ™ฉ๋ณ„ ๋ฌธ์žฅ์„ ์ตํžˆ๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

๋˜ํ•œ, ์‹ค์ œ ์ƒํ™ฉ์„ ์‹œ๋ฎฌ๋ ˆ์ด์…˜ํ•˜๋Š” ์–ดํ”Œ๋ฆฌ์ผ€์ด์…˜์ด๋‚˜ ์Šคํ”ผํ‚น ์—ฐ์Šต ๊ทธ๋ฃน์— ์ฐธ์—ฌํ•ด ๋ฐ˜๋ณต ํ›ˆ๋ จํ•˜๋ฉด ์ž์‹ ๊ฐ์ด ํฌ๊ฒŒ ํ–ฅ์ƒ๋ฉ๋‹ˆ๋‹ค.

ํ•ญ๋ชฉ ๊ตญ์ œ์„  ๊ตญ๋‚ด์„ 
์˜์–ด ์‚ฌ์šฉ ๋นˆ๋„ ๋†’์Œ, ๋‹ค์–‘ํ•œ ๊ตญ์  ์Šน๊ฐ ๋Œ€์‘ ๋‚ฎ์Œ, ํ˜„์ง€์–ด ์ค‘์‹ฌ
์Šน๋ฌด์› ์„œ๋น„์Šค ์Šคํƒ€์ผ ๊ณต์†ํ•˜๊ณ  ํ‘œ์ค€ํ™”๋œ ์˜์–ด ์‚ฌ์šฉ ์นœ๊ทผํ•˜๊ณ  ๊ฐ„๋‹จํ•œ ํ‘œํ˜„ ์„ ํ˜ธ
์ค€๋น„ ์ถ”์ฒœ ๋‹ค์–‘ํ•œ ์ƒํ™ฉ๋ณ„ ๋ฌธ์žฅ ํ•™์Šต ํ•„์ˆ˜ ๊ธฐ๋ณธ ํ‘œํ˜„ ์œ„์ฃผ ํ•™์Šต ๊ถŒ์žฅ
์‹ค์ „ ์—ฐ์Šต ์˜์–ด ์Šคํ”ผํ‚น ๊ทธ๋ฃน, ์–ดํ”Œ ํ™œ์šฉ ๊ธฐ๋ณธ ํ‘œํ˜„ ๋ฐ˜๋ณต ์—ฐ์Šต

7. ์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ (FAQ)

Q. ๊ธฐ๋‚ด์—์„œ ๋ฌผ์„ ์š”์ฒญํ•  ๋•Œ ์Šน๋ฌด์›์ด ์ดํ•ดํ•˜์ง€ ๋ชปํ•˜๋ฉด ์–ด๋–ป๊ฒŒ ํ•ด์•ผ ํ•˜๋‚˜์š”?
๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ์œผ๋กœ ๋‹ค์‹œ ๋งํ•˜๊ฑฐ๋‚˜, ๋…ธํŠธ์— ์ ์–ด ๋ณด์—ฌ์ฃผ๋Š” ๋ฐฉ๋ฒ•์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ๋˜ํ•œ, ์†์ง“์ด๋‚˜ ํ‘œ์ •์„ ํ™œ์šฉํ•ด ์˜๋„๋ฅผ ๋ช…ํ™•ํžˆ ํ•˜๋Š” ๊ฒƒ๋„ ์ข‹์Šต๋‹ˆ๋‹ค. ์Šน๋ฌด์›์€ ์นœ์ ˆํ•˜๊ฒŒ ๋„์™€์ค„ ์ค€๋น„๊ฐ€ ๋˜์–ด ์žˆ์œผ๋ฏ€๋กœ ์ฐจ๋ถ„ํžˆ ์žฌ์‹œ๋„ํ•˜์„ธ์š”.
Q. ํ™”์žฅ์‹ค ์‚ฌ์šฉ ํ—ˆ๊ฐ€๋ฅผ ๋ฐ›์ง€ ๋ชปํ•˜๋ฉด ์–ด๋–ป๊ฒŒ ํ•ด์•ผ ํ•˜๋‚˜์š”?
์•ˆ์ „๋ฒจํŠธ ์‚ฌ์ธ์ด ์ผœ์ ธ ์žˆ์œผ๋ฉด ๋Œ€๊ธฐํ•˜๋Š” ๊ฒƒ์ด ์›์น™์ž…๋‹ˆ๋‹ค. ์ด๋Ÿด ๋•Œ๋Š” “I understand, I will wait”๋ผ๊ณ  ๋งํ•˜๋ฉฐ ์ƒํ™ฉ์„ ์กด์ค‘ํ•˜์„ธ์š”. ๊ธด๊ธ‰ํ•œ ๊ฒฝ์šฐ “I have an urgent need”๋ผ๊ณ  ์„ค๋ช…ํ•˜๋ฉด ์Šน๋ฌด์›์ด ๋ฐฐ๋ คํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
Q. ์Šน๋ฌด์›์ด ๋ฌผ ์š”์ฒญ์„ ๋ฌด์‹œํ•˜๋Š” ๊ฒƒ์ฒ˜๋Ÿผ ๋А๊ปด์ง€๋ฉด ์–ด๋–ป๊ฒŒ ๋Œ€์‘ํ•ด์•ผ ํ•˜๋‚˜์š”?
๋ฐ”์œ ์ƒํ™ฉ์ผ ์ˆ˜ ์žˆ์œผ๋‹ˆ ์ธ๋‚ด์‹ฌ์„ ๊ฐ€์ง€๊ณ  ๋‹ค์‹œ ์ •์ค‘ํ•˜๊ฒŒ ์š”์ฒญํ•˜์„ธ์š”. “Excuse me, could I have some water when you are free?”์™€ ๊ฐ™์€ ํ‘œํ˜„์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ํ•„์š” ์‹œ ์Šน๋ฌด์› ํ˜ธ์ถœ ๋ฒ„ํŠผ์„ ์ด์šฉํ•˜๋Š” ๊ฒƒ๋„ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค.
Q. ๋น„์ƒ ์ƒํ™ฉ์—์„œ ์˜์–ด๋กœ ๋น ๋ฅด๊ฒŒ ๋„์›€์„ ์š”์ฒญํ•˜๋Š” ๊ฐ€์žฅ ์ข‹์€ ํ‘œํ˜„์€ ๋ฌด์—‡์ธ๊ฐ€์š”?
“I need urgent assistance”๋‚˜ “Emergency, please help”์™€ ๊ฐ™์€ ์งง๊ณ  ๋ช…ํ™•ํ•œ ๋ฌธ์žฅ์„ ์‚ฌ์šฉํ•˜์„ธ์š”. ์†์„ ๋“ค๊ฑฐ๋‚˜ ์Šน๋ฌด์› ํ˜ธ์ถœ ๋ฒ„ํŠผ์„ ๋ˆŒ๋Ÿฌ ์‹œ๊ฐ์  ์‹ ํ˜ธ๋ฅผ ํ•จ๊ป˜ ๋ณด๋‚ด๋ฉด ๋” ๋น ๋ฅธ ๋Œ€์‘์ด ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค.
Q. ์–ด๋ฆฐ ์•„์ด์™€ ํ•จ๊ป˜ ๊ธฐ๋‚ด ํ™”์žฅ์‹ค์„ ์ด์šฉํ•  ๋•Œ ์ฃผ์˜ํ•  ์ ์ด ์žˆ๋‚˜์š”?
์•„์ด์˜ ์•ˆ์ „์„ ์œ„ํ•ด ํ™”์žฅ์‹ค ๋‚ด์—์„œ ํ•ญ์ƒ ์•„์ด๋ฅผ ์•ˆ๊ฑฐ๋‚˜ ์†์„ ์žก๊ณ  ์›€์ง์—ฌ์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ, “Is there a restroom suitable for children?”๋ผ๊ณ  ๋ฌธ์˜ํ•˜๋ฉด ์Šน๋ฌด์›์ด ๋” ํŽธ๋ฆฌํ•œ ํ™”์žฅ์‹ค์„ ์•ˆ๋‚ดํ•ด ์ค„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด ๋ธ”๋กœ๊ทธ์˜ ์ธ๊ธฐ ๊ฒŒ์‹œ๋ฌผ

๊ฐ์‹ค ์ฒญ์†Œ ์š”์ฒญ·๊ฑฐ์ ˆํ•  ๋•Œ ์“ฐ๋Š” ์‹ค์ œ ํ˜ธํ…” ์˜์–ด ํ‘œํ˜„ ์ •๋ฆฌ

์ง€๊ธˆ ๋†“์น˜๋ฉด ํ›„ํšŒํ•ฉ๋‹ˆ๋‹ค ๋“€์˜ค๋ง๊ณ  ํ”„๋ฆฌ๋ฏธ์—„ ๋ฌด๋ฃŒ ์ฒดํ—˜ํ•ด๋ณด์„ธ์š”

๋งต๊ธฐ ์กฐ์ ˆ ์š”์ฒญ ์ด๋ ‡๊ฒŒ ์˜์–ด๋กœ ๋งํ•˜์„ธ์š”