์˜์–ด๋กœ ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๊ณ  ์‹ถ์€ ๋‹น์‹ ์—๊ฒŒ ํ•„์š”ํ•œ ๋‹จ ํ•œ ๋ฌธ์žฅ

์ด๋ฏธ์ง€
์˜์–ด๋กœ ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๊ณ  ์‹ถ์ง€๋งŒ ์–ด๋””์„œ๋ถ€ํ„ฐ ์‹œ์ž‘ํ•ด์•ผ ํ• ์ง€ ๋ง‰๋ง‰ํ•œ๊ฐ€์š”? ์˜์–ด๋กœ ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๊ณ  ์‹ถ์€ ๋‹น์‹ ์—๊ฒŒ ํ•„์š”ํ•œ ๋‹จ ํ•œ ๋ฌธ์žฅ ์€ ๋‹จ์ˆœํ•œ ๋ฌธ์žฅ ์ด์ƒ์˜ ํž˜์„ ์ง€๋‹™๋‹ˆ๋‹ค. ์ด ํ•œ ๋ฌธ์žฅ์„ ํ†ตํ•ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•˜๊ณ , ๋” ๊นŠ์€ ๊ด€๊ณ„๋กœ ๋‚˜์•„๊ฐ€๋Š” ๋ฐฉ๋ฒ•์€ ๋ฌด์—‡์ผ๊นŒ์š”? ํ•ต์‹ฌ ์š”์•ฝ 1: ํšจ๊ณผ์ ์ธ ์ฒซ์ธ์ƒ์„ ๋งŒ๋“œ๋Š” ํ•œ ๋ฌธ์žฅ์˜ ์ค‘์š”์„ฑ ํ•ต์‹ฌ ์š”์•ฝ 2: ์ƒํ™ฉ๊ณผ ๋ฌธํ™”์— ๋งž์ถ˜ ๋งž์ถคํ˜• ๋ฌธ์žฅ ๊ตฌ์„ฑ๋ฒ• ํ•ต์‹ฌ ์š”์•ฝ 3: ์‹ค์ œ ๋Œ€ํ™”์—์„œ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ์˜ˆ์‹œ์™€ ํŒ 1. ์˜์–ด๋กœ ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๋Š” ๋ฐ ๊ผญ ํ•„์š”ํ•œ ์ฒซ์ธ์‚ฌ ๋ฌธ์žฅ์˜ ์—ญํ• ๊ณผ ์ค‘์š”์„ฑ 1) ์ฒซ์ธ์‚ฌ ๋ฌธ์žฅ์ด ์ฃผ๋Š” ์ฒซ์ธ์ƒ์˜ ์˜ํ–ฅ๋ ฅ ์˜์–ด๋กœ ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๋Š” ๊ณผ์ •์—์„œ ์ฒซ์ธ์‚ฌ๋Š” ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๊ธ์ •์ ์ธ ์ด๋ฏธ์ง€๋ฅผ ์‹ฌ์–ด์ฃผ๋Š” ๊ฒฐ์ •์  ์ˆœ๊ฐ„์ž…๋‹ˆ๋‹ค. ๊ฐ„๋‹จํ•˜์ง€๋งŒ ์ง„์‹ฌ์ด ๋‹ด๊ธด ํ•œ ๋ฌธ์žฅ์€ ํ˜ธ๊ฐ๊ณผ ์‹ ๋ขฐ๋ฅผ ์Œ“๋Š” ์ดˆ์„ ์—ญํ• ์„ ํ•˜์ฃ . ์‹ฌ๋ฆฌํ•™ ์—ฐ๊ตฌ์— ๋”ฐ๋ฅด๋ฉด, ์ฒซ์ธ์ƒ์ด ์ „์ฒด ๋Œ€์ธ๊ด€๊ณ„์˜ 55%๊นŒ์ง€ ์˜ํ–ฅ์„ ๋ฏธ์นœ๋‹ค๊ณ  ๋ณด๊ณ ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ, ์˜์–ด๊ถŒ ๋ฌธํ™”์—์„œ ์ž์—ฐ์Šค๋Ÿฝ๊ณ  ์นœ๊ทผํ•œ ์ธ์‚ฌ๋ฅผ ๊ตฌ์‚ฌํ•˜๋Š” ๊ฒƒ์€ ์นœ๊ตฌ ๋งŒ๋“ค๊ธฐ์˜ ํ•„์ˆ˜ ์Šคํ‚ฌ์ž…๋‹ˆ๋‹ค. 2) ์ดˆ๋ณด์ž๋„ ์‰ฝ๊ฒŒ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐ๋ณธ ๊ตฌ์กฐ ์˜์–ด๋กœ ๋ง ๋ถ™์ด๋Š” ๊ฒŒ ๋‘๋ ต๋‹ค๋ฉด ์ด ๋ฌธ์žฅ๋ถ€ํ„ฐ ์นœ๊ตฌ ์‚ฌ๊ท€๊ธฐ๋ฅผ ๋ง‰ ์‹œ์ž‘ํ•˜๋Š” ํ•™์Šต์ž๋Š” ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ ๊ตฌ์กฐ๋ถ€ํ„ฐ ์ตํžˆ๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, "Hi, my name is [์ด๋ฆ„]. What's your name?"๊ณผ ๊ฐ™์€ ๋ฌธ์žฅ์€ ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ์ž์‹ ์„ ์†Œ๊ฐœํ•˜๋ฉฐ ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•˜๋Š” ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์ธ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค. ์ด ๋ฌธ์žฅ์€ ๋ˆ„๊ตฌ๋‚˜ ์‰ฝ๊ฒŒ ๊ธฐ์–ตํ•˜๊ณ  ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ์œผ๋ฉฐ, ์ดํ›„ ์˜๊ฒฌ ๊ตํ™˜์ด๋‚˜ ๊ณตํ†ต ๊ด€์‹ฌ์‚ฌ ํƒ์ƒ‰์œผ๋กœ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ด์–ด์งˆ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. 3) ๋‹ค์–‘ํ•œ ์ƒํ™ฉ์— ๋งž์ถ˜ ์‘์šฉ๋ฒ• ์ฒซ์ธ์‚ฌ ๋ฌธ์žฅ์€ ์ƒํ™ฉ๊ณผ ์žฅ์†Œ์— ๋”ฐ๋ผ ๋‹ฌ๋ผ์งˆ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํ•™๊ต, ์ง์žฅ, ์˜จ๋ผ์ธ ์ปค๋ฎค๋‹ˆํ‹ฐ ๋“ฑ ๊ฐ๊ธฐ ๋‹ค๋ฅธ ํ™˜๊ฒฝ์—์„œ ์ ์ ˆํ•œ ํ†ค๊ณผ ํ‘œํ˜„์„ ์„ ํƒํ•˜๋Š” ๋Šฅ๋ ฅ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, ํ•™๊ต์—์„œ๋Š” “Are you new here? I’d love to be friends!”์ฒ˜๋Ÿผ ๋‹ค์ •ํ•œ ์ œ์•ˆ์ด, ์ง...

์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด ์บ์น˜ํ•˜๋Š” ์˜์–ด์งˆ๋ฌธ๋ฒ•

์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด ์บ์น˜ํ•˜๋Š” ์˜์–ด์งˆ๋ฌธ๋ฒ•

ํ•ด์™ธ ์‡ผํ•‘์ด๋‚˜ ์—ฌํ–‰ ์ค‘ ๊ฐ‘์ž‘์Šค๋Ÿฝ๊ฒŒ ๋ฐœ๊ฒฌํ•˜๋Š” ํŠน๋ณ„ ์„ธ์ผ, ์–ด๋–ป๊ฒŒ ์˜์–ด๋กœ ์งˆ๋ฌธํ•ด์•ผ ์ •ํ™•ํ•œ ์„ธ์ผ ์ •๋ณด๋ฅผ ๋น ๋ฅด๊ฒŒ ํŒŒ์•…ํ•  ์ˆ˜ ์žˆ์„๊นŒ์š”? ์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด ์บ์น˜ํ•˜๋Š” ์˜์–ด์งˆ๋ฌธ๋ฒ•์„ ์ตํžˆ๋ฉด ํ˜„์ง€์ธ๊ณผ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์†Œํ†ตํ•˜๋ฉฐ ์œ ์šฉํ•œ ํ• ์ธ ์ •๋ณด๋ฅผ ๋†“์น˜์ง€ ์•Š์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์–ด๋–ค ํ‘œํ˜„์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ผ์ง€ ๊ถ๊ธˆํ•˜์ง€ ์•Š๋‚˜์š”?

  • ํ•ต์‹ฌ ์š”์•ฝ 1: ์•”์•”๋ฆฌ ์„ธ์ผ ์ƒํ™ฉ์—์„œ ์ž์ฃผ ์“ฐ์ด๋Š” ์˜์–ด ์งˆ๋ฌธ ํŒจํ„ด๊ณผ ํ•ต์‹ฌ ํ‘œํ˜„์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 2: ์‹ค์ „์—์„œ ๋ฐ”๋กœ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ๋‹ค์–‘ํ•œ ์งˆ๋ฌธ ์˜ˆ๋ฌธ๊ณผ ์ƒํ™ฉ๋ณ„ ์‘์šฉ๋ฒ•์„ ์ƒ์„ธํžˆ ์„ค๋ช…ํ•ฉ๋‹ˆ๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 3: ์˜์–ด ์งˆ๋ฌธ๋ฒ•์„ ํ†ตํ•ด ์„ธ์ผ ์ •๋ณด๋ฅผ ์ •ํ™•ํžˆ ํŒŒ์•…ํ•˜๋Š” ๋ฐฉ๋ฒ•๊ณผ ํŒ์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.

1. ์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด ํŒŒ์•…์„ ์œ„ํ•œ ๊ธฐ๋ณธ ์˜์–ด ์งˆ๋ฌธ ํ‘œํ˜„๊ณผ ํ•ต์‹ฌ ํŒจํ„ด

1) ์„ธ์ผ ์ƒํ™ฉ์—์„œ ๊ผญ ์•Œ์•„์•ผ ํ•˜๋Š” ๊ธฐ๋ณธ ์งˆ๋ฌธ ํŒจํ„ด

์„ธ์ผ ์ •๋ณด๋ฅผ ์–ป์„ ๋•Œ ๊ฐ€์žฅ ๊ธฐ๋ณธ์ด ๋˜๋Š” ์งˆ๋ฌธ์€ ‘Is there a sale?’ ๋˜๋Š” ‘Are there any discounts?’์™€ ๊ฐ™์ด ๊ฐ„๋‹จ๋ช…๋ฃŒํ•œ ๋ฌธ์žฅ์ž…๋‹ˆ๋‹ค. ์ด ์งˆ๋ฌธ๋“ค์€ ์„ธ์ผ ์—ฌ๋ถ€๋ฅผ ์ง์ ‘์ ์œผ๋กœ ๋ฌป๋Š” ํ‘œํ˜„์œผ๋กœ, ํ˜„์žฅ์—์„œ ๋น ๋ฅธ ๋ฐ˜์‘์„ ์ด๋Œ์–ด๋‚ด๊ธฐ ์ข‹์Šต๋‹ˆ๋‹ค.

๋˜ํ•œ ‘Do you have any ongoing promotions?’ ๊ฐ™์€ ํ‘œํ˜„๋„ ์ž์ฃผ ์‚ฌ์šฉ๋ฉ๋‹ˆ๋‹ค. ‘ongoing promotions’๋Š” ํ˜„์žฌ ์ง„ํ–‰ ์ค‘์ธ ํ• ์ธ ํ–‰์‚ฌ๋ฅผ ๋œปํ•˜๋ฉฐ, ์กฐ๊ธˆ ๋” ๊ณต์‹์ ์ด๊ณ  ์ •์ค‘ํ•œ ๋А๋‚Œ์„ ์ค๋‹ˆ๋‹ค.

2) ๊ตฌ์ฒด์ ์ธ ํ• ์ธ๋ฅ ์ด๋‚˜ ๊ธฐ๊ฐ„์„ ๋ฌป๋Š” ์งˆ๋ฌธ๋ฒ•

์„ธ์ผ์˜ ์ƒ์„ธ ์กฐ๊ฑด์„ ์•Œ๊ณ  ์‹ถ๋‹ค๋ฉด ‘How much discount do you offer?’ ๋˜๋Š” ‘What is the discount rate?’ ๊ฐ™์€ ์งˆ๋ฌธ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๊ตฌ์ฒด์ ์ธ ํ• ์ธ ํญ์„ ๋ฌป๋Š” ๋™์‹œ์—, ‘Is this sale for a limited time?’๊ณผ ๊ฐ™์ด ๊ธฐ๊ฐ„์„ ํ™•์ธํ•˜๋Š” ์งˆ๋ฌธ๋„ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

์ด๋Ÿฌํ•œ ์งˆ๋ฌธ์€ ์„ธ์ผ ๊ธฐ๊ฐ„๊ณผ ์กฐ๊ฑด์„ ๋ช…ํ™•ํžˆ ํŒŒ์•…ํ•˜๋Š” ๋ฐ ํ•„์ˆ˜์ ์ด๋ฉฐ, ๊ตฌ๋งค ๊ฒฐ์ •์— ํฐ ๋„์›€์„ ์ค๋‹ˆ๋‹ค.

3) ์ œํ’ˆ๋ณ„ ์„ธ์ผ ์—ฌ๋ถ€์™€ ์ถ”๊ฐ€ ํ˜œํƒ ํ™•์ธ ๋ฐฉ๋ฒ•

๋ชจ๋“  ์ œํ’ˆ์— ์„ธ์ผ์ด ์ ์šฉ๋˜๋Š”์ง€ ํ™•์ธํ•˜๊ณ  ์‹ถ์„ ๋•Œ๋Š” ‘Is this item on sale?’ ๋˜๋Š” ‘Does this discount apply to this product?’๋ผ๋Š” ์งˆ๋ฌธ์„ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ ‘Are there any additional benefits?’๋ผ๊ณ  ๋ฌผ์œผ๋ฉด ์ ๋ฆฝ๊ธˆ, ์ฟ ํฐ ๋“ฑ ์ถ”๊ฐ€ ํ˜œํƒ๋„ ํ•จ๊ป˜ ์•Œ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด์ฒ˜๋Ÿผ ์„ธ๋ฐ€ํ•œ ์งˆ๋ฌธ์€ ์˜ˆ์ƒ์น˜ ๋ชปํ•œ ์ถ”๊ฐ€ ํ˜œํƒ์„ ๋ฐœ๊ฒฌํ•˜๋Š” ๋ฐ ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

2. ์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด ์บ์น˜ ์‹œ ๊ผญ ์•Œ์•„์•ผ ํ•  ์‹ค์ „ ์˜์–ด ์งˆ๋ฌธ ์˜ˆ๋ฌธ๊ณผ ํ™œ์šฉ ํŒ

1) ํ˜„์žฅ ์ƒํ™ฉ๋ณ„ ๋งž์ถค ์งˆ๋ฌธ ์˜ˆ๋ฌธ ๋ชจ์Œ

๋งค์žฅ ์ง์›, ๊ธธ๊ฑฐ๋ฆฌ ์„ธ์ผ, ์˜จ๋ผ์ธ ์‡ผํ•‘ ๋“ฑ ๋‹ค์–‘ํ•œ ์ƒํ™ฉ์—์„œ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ์งˆ๋ฌธ ์˜ˆ๋ฌธ์„ ์ตํžˆ๋ฉด ์ฆ‰๊ฐ์ ์ด๊ณ  ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™”๊ฐ€ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค.

์ƒํ™ฉ๋ณ„ ์งˆ๋ฌธ ์˜ˆ๋ฌธ

  • “Is there a special offer today?” – ๋‹น์ผ ํŠน๋ณ„ ์„ธ์ผ ์—ฌ๋ถ€ ํ™•์ธ
  • “Can I combine this discount with other promotions?” – ํ• ์ธ ์ค‘๋ณต ์ ์šฉ ๊ฐ€๋Šฅ ์—ฌ๋ถ€
  • “When does this sale end?” – ์„ธ์ผ ์ข…๋ฃŒ์ผ ๋ฌธ์˜
  • “Do you offer price matching?” – ๊ฐ€๊ฒฉ ๋ณด์ƒ ์ •์ฑ… ์งˆ๋ฌธ

์ด๋Ÿฐ ํ‘œํ˜„๋“ค์€ ํ˜„์žฅ์—์„œ ๋น ๋ฅด๊ฒŒ ์ •๋ณด๋ฅผ ์ˆ˜์ง‘ํ•˜๊ณ , ์ตœ์ ์˜ ๊ตฌ๋งค ์กฐ๊ฑด์„ ์ฐพ๋Š” ๋ฐ ๋งค์šฐ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

2) ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™”๋ฅผ ์œ„ํ•œ ๋ฐœ์Œ๊ณผ ์–ต์–‘ ํŒ

์˜์–ด ์งˆ๋ฌธ์€ ๋‹จ์–ด ์„ ํƒ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ๋ฐœ์Œ๊ณผ ์–ต์–‘๋„ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ํŠนํžˆ ‘Is there a sale?’ ๊ฐ™์€ ์งง์€ ์งˆ๋ฌธ์€ ์˜๋ฌธ์„ ๋“œ๋Ÿฌ๋‚ด๋Š” ์–ด์กฐ๋กœ ๋งํ•ด์•ผ ์ƒ๋Œ€๋ฐฉ์ด ์ฆ‰๊ฐ ์ดํ•ดํ•˜๊ธฐ ์‰ฝ์Šต๋‹ˆ๋‹ค.

๋˜ํ•œ, ๊ฐ•์กฐํ•  ๋‹จ์–ด๋ฅผ ๋ช…ํ™•ํžˆ ํ•˜์—ฌ ์งˆ๋ฌธ์˜ ํ•ต์‹ฌ์„ ์ „๋‹ฌํ•˜๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด ‘How much discount do you offer?’์—์„œ ‘discount’๋ฅผ ์‚ด์ง ๋” ๊ฐ•ํ•˜๊ฒŒ ๋ฐœ์Œํ•˜๋ฉด ์˜๋ฏธ ์ „๋‹ฌ์ด ๊ฐ•ํ™”๋ฉ๋‹ˆ๋‹ค.

3) ํ˜„์ง€์ธ๊ณผ์˜ ์†Œํ†ต์—์„œ ์œ ์šฉํ•œ ์ถ”๊ฐ€ ๋Œ€ํ™” ํ‘œํ˜„

์„ธ์ผ ์ •๋ณด๋ฅผ ๋ฌป๋Š” ๊ฒƒ ์™ธ์—๋„ ‘Can you recommend any items on sale?’ ๊ฐ™์€ ์งˆ๋ฌธ์œผ๋กœ ํ˜„์ง€์ธ์˜ ์ถ”์ฒœ์„ ๋ฐ›์„ ์ˆ˜๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ์นœ๊ทผํ•œ ๋ถ„์œ„๊ธฐ๋ฅผ ์กฐ์„ฑํ•ด ๋” ํ’๋ถ€ํ•œ ์ •๋ณด๋ฅผ ์–ป๋Š” ๋ฐ ๋„์›€์„ ์ค๋‹ˆ๋‹ค.

๋”๋ถˆ์–ด ‘Is this the best price you can offer?’๋ผ๋Š” ํ‘œํ˜„์€ ๊ฐ€๊ฒฉ ํ˜‘์ƒ ์‹œ์— ๋ถ€๋“œ๋Ÿฝ๊ฒŒ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์งˆ๋ฌธ ์œ ํ˜• ์˜ˆ๋ฌธ ์šฉ๋„ ์žฅ์ 
๊ธฐ๋ณธ ์„ธ์ผ ์—ฌ๋ถ€ Is there a sale? ์„ธ์ผ ์กด์žฌ ํ™•์ธ ๊ฐ„๋‹จํ•˜๊ณ  ๋น ๋ฅธ ์ •๋ณด ํš๋“
ํ• ์ธ๋ฅ  ๋ฌธ์˜ How much discount do you offer? ํ• ์ธ ํญ ๊ตฌ์ฒด์  ํ™•์ธ ๊ตฌ๋งค ๊ฒฐ์ •์— ๋„์›€
ํ• ์ธ ๊ธฐ๊ฐ„ ํ™•์ธ Is this sale for a limited time? ์„ธ์ผ ๊ธฐ๊ฐ„ ํŒŒ์•… ๊ธฐ๊ฐ„ ํ•œ์ • ์„ธ์ผ ์—ฌ๋ถ€ ์•Œ๊ธฐ
์ถ”๊ฐ€ ํ˜œํƒ ๋ฌธ์˜ Are there any additional benefits? ์ถ”๊ฐ€ ํ• ์ธ ๋ฐ ํ˜œํƒ ํ™•์ธ ์ˆจ๊ฒจ์ง„ ํ˜œํƒ ๋ฐœ๊ฒฌ ๊ฐ€๋Šฅ

์œ„ ์งˆ๋ฌธ๋“ค์„ ์ ์ ˆํžˆ ํ™œ์šฉํ•˜๋ฉด, ์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด๋ฅผ ๋น ๋ฅด๊ณ  ์ •ํ™•ํ•˜๊ฒŒ ํŒŒ์•…ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋‹ค์Œ ๋‹จ๊ณ„์—์„œ๋Š” ์ƒํ™ฉ๋ณ„ ์‘์šฉ ์งˆ๋ฌธ๊ณผ ์‹ค์ œ ๋Œ€ํ™” ์˜ˆ์‹œ๋ฅผ ํ†ตํ•ด ๋”์šฑ ์‹ฌ์ธต์ ์œผ๋กœ ๋‹ค๋ค„๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

3. ์‹ค์ œ ๊ฒฝํ—˜ ์‚ฌ๋ก€: ํ•ด์™ธ ์—ฌํ–‰ ์ค‘ ์•”์•”๋ฆฌ ์„ธ์ผ ์˜์–ด ์งˆ๋ฌธ ํ™œ์šฉ๊ธฐ

1) ๊ณตํ•ญ ๋ฉด์„ธ์ ์—์„œ ์ฆ‰์„ ํ• ์ธ ์ •๋ณด ํ™•์ธ

ํ•ด์™ธ ์—ฌํ–‰ ์ค‘ ๊ณตํ•ญ ๋ฉด์„ธ์ ์—์„œ ๊ฐ‘์ž‘์Šค๋Ÿฌ์šด ์„ธ์ผ์„ ๋ฐœ๊ฒฌํ–ˆ์„ ๋•Œ, “Is there a special offer today?”๋ผ๋Š” ์งˆ๋ฌธ ํ•˜๋‚˜๋กœ ์ง์›์—๊ฒŒ์„œ ๋‹น์ผ ํ• ์ธ ์ •๋ณด๋ฅผ ๋น ๋ฅด๊ฒŒ ์–ป์„ ์ˆ˜ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ, ๋ฉด์„ธ์  ํŠน์„ฑ์ƒ ํ• ์ธ ๊ธฐ๊ฐ„์ด ์งง์•„ ์ •ํ™•ํ•œ ๊ธฐ๊ฐ„ ๋ฌธ์˜(“When does this sale end?”)๊ฐ€ ๊ตฌ๋งค ๊ฒฐ์ •์— ํฐ ๋„์›€์„ ์ฃผ์—ˆ์Šต๋‹ˆ๋‹ค.

์ด ๊ฒฝํ—˜์„ ํ†ตํ•ด ํ˜„์žฅ์—์„œ ๊ฐ„๊ฒฐํ•˜๊ณ  ๋ช…ํ™•ํ•œ ์งˆ๋ฌธ์ด ์–ผ๋งˆ๋‚˜ ์ค‘์š”ํ•œ์ง€ ๋‹ค์‹œ๊ธˆ ๊นจ๋‹ฌ์•˜์Šต๋‹ˆ๋‹ค.

2) ํ˜„์ง€ ๋งˆ์ผ“๊ณผ ๋ถ€ํ‹ฐํฌ์—์„œ ํ• ์ธ์œจ๊ณผ ์ถ”๊ฐ€ ํ˜œํƒ ๋น„๊ต

๊ฑฐ๋ฆฌ์˜ ๋ถ€ํ‹ฐํฌ์™€ ๋งˆ์ผ“์—์„œ ๊ฐ๊ฐ “How much discount do you offer?”์™€ “Are there any additional benefits?”๋ฅผ ํ™œ์šฉํ•ด ํ• ์ธ ํญ๊ณผ ์ ๋ฆฝ ํ˜œํƒ์„ ๋น„๊ตํ–ˆ์Šต๋‹ˆ๋‹ค. ๋ถ€ํ‹ฐํฌ์—์„œ๋Š” ์ ๋ฆฝ๊ธˆ๊ณผ ์ฟ ํฐ์„ ์ œ๊ณตํ•ด ์ตœ์ข… ๊ฒฐ์ œ ๊ธˆ์•ก์ด ๋” ์ €๋ ดํ•ด์ ธ, ๋‹จ์ˆœ ํ• ์ธ๋ฅ  ์™ธ์—๋„ ๋ถ€๊ฐ€ ํ˜œํƒ๊นŒ์ง€ ๊ณ ๋ คํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•˜๋‹ค๋Š” ์‚ฌ์‹ค์„ ์•Œ๊ฒŒ ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.

์ด์ฒ˜๋Ÿผ ์งˆ๋ฌธ๋ฒ•์ด ๊ตฌ๋งค์˜ ์งˆ๊ณผ ๋น„์šฉ ํšจ์œจ์„ฑ์— ์ง์ ‘์ ์ธ ์˜ํ–ฅ์„ ๋ฏธ์นœ๋‹ค๋Š” ์ ์ด ํ˜„์žฅ ๊ฒฝํ—˜์œผ๋กœ ์ž…์ฆ๋ฉ๋‹ˆ๋‹ค.

3) ์˜จ๋ผ์ธ ์‡ผํ•‘๋ชฐ์—์„œ์˜ ์‹ค์‹œ๊ฐ„ ํ• ์ธ ์ ์šฉ ํ™•์ธ

ํ•ด์™ธ ์˜จ๋ผ์ธ ์‡ผํ•‘ ์‹œ, ์ฑ„ํŒ… ์ƒ๋‹ด์›์—๊ฒŒ “Can I combine this discount with other promotions?”์„ ์งˆ๋ฌธํ•ด ์ค‘๋ณต ํ• ์ธ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ–ˆ์Šต๋‹ˆ๋‹ค. ์ฆ‰๊ฐ์ ์ธ ๋‹ต๋ณ€ ๋•๋ถ„์— ์ถ”๊ฐ€ ํ• ์ธ ํ˜œํƒ์„ ๋†“์น˜์ง€ ์•Š๊ณ  ํ™œ์šฉํ•  ์ˆ˜ ์žˆ์—ˆ๊ณ , ๊ฐ€๊ฒฉ ๋น„๊ต ์‚ฌ์ดํŠธ์™€ ๋ณ‘ํ–‰ํ•˜์—ฌ ์ตœ์ €๊ฐ€ ๊ตฌ๋งค์— ์„ฑ๊ณตํ•˜๋Š” ๋ฐ ํฐ ๋„์›€์ด ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.

์‹ค์ œ ์‚ฌ๋ก€์—์„œ ์ฆ๋ช…๋œ ์ด ์งˆ๋ฌธ๋ฒ•์€ ์˜จ๋ผ์ธ๊ณผ ์˜คํ”„๋ผ์ธ ๋ชจ๋‘์—์„œ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ 1: ์„ธ์ผ ์—ฌ๋ถ€๋ฟ ์•„๋‹ˆ๋ผ ํ• ์ธ ๊ธฐ๊ฐ„๊ณผ ์ถ”๊ฐ€ ํ˜œํƒ๋„ ๋ฐ˜๋“œ์‹œ ํ™•์ธํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ 2: ์˜จ๋ผ์ธ๊ณผ ์˜คํ”„๋ผ์ธ์—์„œ ์ค‘๋ณต ํ• ์ธ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ์ •ํ™•ํžˆ ๋ฌผ์–ด๋ณด๋Š” ๊ฒƒ์ด ๋น„์šฉ ์ ˆ๊ฐ์— ํฐ ํšจ๊ณผ๋ฅผ ๋ƒ…๋‹ˆ๋‹ค.
  • ํ•ต์‹ฌ ํŒ 3: ์งง๊ณ  ๋ช…ํ™•ํ•œ ์งˆ๋ฌธ์œผ๋กœ ์‹ ์†ํ•œ ์‘๋‹ต์„ ์œ ๋„ํ•ด ํ˜„์žฅ ๋Œ€์‘๋ ฅ์„ ๋†’์ด์„ธ์š”.

4. ์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด ์งˆ๋ฌธ๋ฒ•์˜ ์‹ฌ์ธต ๋น„๊ต: ๊ณต์‹ ํ‘œํ˜„๊ณผ ๊ตฌ์–ด์ฒด ํ‘œํ˜„์˜ ํšจ๊ณผ ๋ถ„์„

1) ๊ณต์‹์  ์งˆ๋ฌธ vs. ๊ตฌ์–ด์ฒด ์งˆ๋ฌธ

๊ณต์‹์ ์ธ ์งˆ๋ฌธ(์˜ˆ: “Do you have any ongoing promotions?”)์€ ๋ฐฑํ™”์ ์ด๋‚˜ ๋Œ€ํ˜• ๋งค์žฅ ๋“ฑ ๊ฒฉ์‹์„ ์ฐจ๋ฆฌ๋Š” ๊ณณ์—์„œ ์‹ ๋ขฐ๋„๋ฅผ ๋†’์ž…๋‹ˆ๋‹ค. ๋ฐ˜๋ฉด, ๊ตฌ์–ด์ฒด ์งˆ๋ฌธ(์˜ˆ: “Is there a sale going on?”)์€ ๊ธธ๊ฑฐ๋ฆฌ ์‹œ์žฅ์ด๋‚˜ ์บ์ฃผ์–ผํ•œ ๋งค์žฅ์— ์ ํ•ฉํ•ด ์ž์—ฐ์Šค๋Ÿฌ์šด ์†Œํ†ต์„ ๋•์Šต๋‹ˆ๋‹ค.

์‹ค์ œ๋กœ ํ˜„์ง€์ธ๊ณผ์˜ ์นœ๋ฐ€๋„๋ฅผ ๋†’์ด๋ ค๋ฉด ์ƒํ™ฉ์— ๋งž๊ฒŒ ๋‘ ๊ฐ€์ง€ ์งˆ๋ฌธ๋ฒ•์„ ์ ์ ˆํžˆ ์กฐํ•ฉํ•˜๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

2) ํ• ์ธ๋ฅ  ๋ฌธ์˜ ์‹œ ํ‘œํ˜„ ์ฐจ์ด์™€ ์‘๋‹ต ์†๋„

“How much discount do you offer?”๋Š” ๋น ๋ฅด๊ณ  ์ง์ ‘์ ์ธ ๋‹ต๋ณ€์„ ์œ ๋„ํ•˜๋Š” ๋ฐ˜๋ฉด, “Could you tell me the discount rate, please?” ๊ฐ™์€ ์ •์ค‘ํ•œ ํ‘œํ˜„์€ ์ •๋ณด์˜ ์‹ ๋ขฐ๋„๋ฅผ ๋†’์ž…๋‹ˆ๋‹ค. ๋‹ค๋งŒ, ํ˜„์žฅ์—์„œ ์ฆ‰๊ฐ์ ์ธ ๋Œ€๋‹ต์ด ํ•„์š”ํ•œ ๊ฒฝ์šฐ ์ฒซ ๋ฒˆ์งธ ํ‘œํ˜„์ด ๋” ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

ํ• ์ธ๋ฅ  ํŒŒ์•… ์‹œ ์ด ๋‘ ํ‘œํ˜„์„ ์ƒํ™ฉ์— ๋งž๊ฒŒ ํ™œ์šฉํ•˜๋Š” ๊ฒƒ์ด ํ˜„๋ช…ํ•ฉ๋‹ˆ๋‹ค.

3) ๊ธฐ๊ฐ„ ํ™•์ธ ์งˆ๋ฌธ์˜ ๋‹ค์–‘ํ•œ ํ‘œํ˜„๊ณผ ํ™œ์šฉ๋ฒ•

“Is this sale for a limited time?” ์™ธ์—๋„ “When will the promotion end?” ๊ฐ™์€ ์งˆ๋ฌธ์€ ํ• ์ธ ์ข…๋ฃŒ ์‹œ์ ์„ ๋” ๊ตฌ์ฒด์ ์œผ๋กœ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ํ•ด์™ธ ์‡ผํ•‘์—์„œ๋Š” ์„ธ์ผ ๊ธฐ๊ฐ„์ด ๋งค์žฅ๋ณ„๋กœ ๋‹ค๋ฅผ ์ˆ˜ ์žˆ์œผ๋‹ˆ ๋ณต์ˆ˜ ํ‘œํ˜„์„ ์ตํ˜€ ๋‘๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

๊ธฐ๊ฐ„ ํ™•์ธ ์งˆ๋ฌธ์€ ๊ตฌ๋งค ํƒ€์ด๋ฐ์„ ๊ฒฐ์ •ํ•˜๋Š” ์ค‘์š”ํ•œ ๊ธฐ์ค€์ž…๋‹ˆ๋‹ค.

์งˆ๋ฌธ ์œ ํ˜• ๊ณต์‹์  ํ‘œํ˜„ ๊ตฌ์–ด์ฒด ํ‘œํ˜„ ์ ์šฉ ์ƒํ™ฉ
์„ธ์ผ ์—ฌ๋ถ€ Do you have any ongoing promotions? Is there a sale going on? ๋ฐฑํ™”์  vs. ๊ฑฐ๋ฆฌ ์‹œ์žฅ
ํ• ์ธ๋ฅ  ๋ฌธ์˜ Could you tell me the discount rate, please? How much discount do you offer? ์ •์ค‘ํ•œ ๋ฌธ์˜ vs. ์†๋„ ์ค‘์‹œ
๊ธฐ๊ฐ„ ํ™•์ธ Is this sale for a limited time? When will the promotion end? ์ผ๋ฐ˜ ๊ธฐ๊ฐ„ ๋ฌธ์˜ vs. ๊ตฌ์ฒด์  ์ข…๋ฃŒ์ผ ํ™•์ธ

5. ์ „๋ฌธ๊ฐ€ ์ถ”์ฒœ: ํ•ด์™ธ ์‡ผํ•‘ ์‹œ ์•”์•”๋ฆฌ ์„ธ์ผ ์งˆ๋ฌธ๋ฒ• ๋งˆ์Šคํ„ฐํ•˜๊ธฐ ์œ„ํ•œ ํ•„์ˆ˜ ์ „๋žต

1) ํ˜„์ง€ ๋ฌธํ™”์— ๋งž์ถ˜ ์งˆ๋ฌธ๋ฒ• ์—ฐ์Šต

์˜์–ด๊ถŒ ๊ตญ๊ฐ€๋ณ„ ์‡ผํ•‘ ๋ฌธํ™” ์ฐจ์ด๋ฅผ ์ดํ•ดํ•˜๋Š” ๊ฒƒ์ด ํ•„์ˆ˜์ž…๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, ๋ฏธ๊ตญ์—์„œ๋Š” ๊ณ ๊ฐ ์„œ๋น„์Šค๊ฐ€ ๋งค์šฐ ์นœ์ ˆํ•ด “Can you recommend any items on sale?” ๊ฐ™์€ ๋Œ€ํ™”ํ˜• ์งˆ๋ฌธ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ๋ฐ˜๋ฉด, ์˜๊ตญ์—์„œ๋Š” ์กฐ๊ธˆ ๋” ๊ณต์†ํ•œ ํ‘œํ˜„์ด ์„ ํ˜ธ๋ฉ๋‹ˆ๋‹ค.

ํ˜„์ง€ ๋ฌธํ™”๋ฅผ ๋ฐ˜์˜ํ•œ ์งˆ๋ฌธ๋ฒ•์€ ์„ฑ๊ณต์ ์ธ ํ• ์ธ ์ •๋ณด ํŒŒ์•…์˜ ์‹œ์ž‘์ž…๋‹ˆ๋‹ค.

2) ๋น„์–ธ์–ด์  ์†Œํ†ต๊ณผ ์งˆ๋ฌธ ์‹œ๊ธฐ ๊ณ ๋ ค

์งˆ๋ฌธํ•  ๋•Œ ๋ฏธ์†Œ์™€ ๋ˆˆ๋งž์ถค์„ ํ•จ๊ป˜ ํ•˜๋ฉด ๊ธ์ •์  ๋ฐ˜์‘์„ ์ด๋Œ์–ด๋‚ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ, ๋งค์žฅ ์˜คํ”ˆ ์งํ›„๋‚˜ ์„ธ์ผ ์‹œ์ž‘ ์ดˆ๊ธฐ์— ์งˆ๋ฌธํ•˜๋Š” ๊ฒƒ์ด ์ •ํ™•ํ•œ ์ •๋ณด๋ฅผ ์–ป๊ธฐ ์ข‹์Šต๋‹ˆ๋‹ค.

๋น„์–ธ์–ด์  ์š”์†Œ์™€ ํƒ€์ด๋ฐ์„ ๊ณ ๋ คํ•˜๋ฉด ํ˜„์ง€์ธ๊ณผ์˜ ์†Œํ†ต์ด ๋”์šฑ ์›ํ™œํ•ด์ง‘๋‹ˆ๋‹ค.

3) ํ˜„์žฅ๊ณผ ์˜จ๋ผ์ธ ๋ชจ๋‘์—์„œ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ์งˆ๋ฌธ๋ฒ• ํ™•์žฅ

์˜คํ”„๋ผ์ธ ๋งค์žฅ์—์„œ๋Š” ์ง์ ‘์ ์ธ ์งˆ๋ฌธ์ด ํšจ๊ณผ์ ์ด๊ณ , ์˜จ๋ผ์ธ์—์„œ๋Š” ์‹ค์‹œ๊ฐ„ ์ฑ„ํŒ…์ด๋‚˜ ๋ฌธ์˜ ๊ฒŒ์‹œํŒ์„ ์ ๊ทน ํ™œ์šฉํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Do you offer price matching?” ๊ฐ™์€ ์งˆ๋ฌธ์€ ์˜จ๋ผ์ธ์—์„œ๋„ ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

๋‹ค์–‘ํ•œ ์ฑ„๋„์—์„œ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ์งˆ๋ฌธ๋ฒ•์„ ์ตํžˆ๋ฉด ํ•ด์™ธ ์‡ผํ•‘์˜ ํ• ์ธ ํ˜œํƒ์„ ๊ทน๋Œ€ํ™”ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ 1: ํ˜„์ง€ ๋ฌธํ™”์™€ ์ƒํ™ฉ์— ๋งž๋Š” ์งˆ๋ฌธ๋ฒ•์„ ๋ฏธ๋ฆฌ ์—ฐ์Šตํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ 2: ์งˆ๋ฌธํ•  ๋•Œ ๋น„์–ธ์–ด์  ์‹ ํ˜ธ์™€ ํƒ€์ด๋ฐ์„ ์‹ ๊ฒฝ ์จ ์†Œํ†ต ํšจ์œจ์„ ๋†’์ด์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ 3: ์˜จ๋ผ์ธ๊ณผ ์˜คํ”„๋ผ์ธ ๋ชจ๋‘์—์„œ ์“ธ ์ˆ˜ ์žˆ๋Š” ์งˆ๋ฌธ๋ฒ•์„ ๋‹ค์–‘ํ•˜๊ฒŒ ์ค€๋น„ํ•ด ๋‘์„ธ์š”.

6. ์•”์•”๋ฆฌ ์„ธ์ผ ์˜์–ด ์งˆ๋ฌธ๋ฒ•์˜ ์žฅ๊ธฐ์  ํ™œ์šฉ๊ณผ ์ž๊ธฐ ๊ณ„๋ฐœ ๋ฐฉํ–ฅ

1) ๋ฐ˜๋ณต ํ•™์Šต๊ณผ ์‹ค์ „ ์ ์šฉ์œผ๋กœ ์งˆ๋ฌธ ๋Šฅ๋ ฅ ํ–ฅ์ƒ

์˜์–ด ์งˆ๋ฌธ ํ‘œํ˜„์€ ๋‹จ์ˆœ ์•”๊ธฐ๋ฅผ ๋„˜์–ด, ๋ฐ˜๋ณต๋œ ์‹ค์ „ ๋Œ€ํ™”๋ฅผ ํ†ตํ•ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ตํ˜€์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์—ฌํ–‰ ์ „ ๋‹ค์–‘ํ•œ ์ƒํ™ฉ๋ณ„ ์งˆ๋ฌธ ์—ฐ์Šต๊ณผ ๋กคํ”Œ๋ ˆ์ด๋ฅผ ํ†ตํ•ด ํ˜„์žฅ ๋Œ€์‘๋ ฅ์„ ํ‚ค์šฐ๋ฉด, ์‹ค์ œ ์‡ผํ•‘ ์‹œ ๊ธด์žฅ๊ฐ ์—†์ด ์ •ํ™•ํ•œ ์ •๋ณด๋ฅผ ์บ์น˜ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

๊พธ์ค€ํ•œ ์—ฐ์Šต์€ ์ž์‹ ๊ฐ์„ ๋†’์ด๊ณ , ๋” ๋งŽ์€ ํ• ์ธ ๊ธฐํšŒ๋ฅผ ์žก๋Š” ๋ฐ ํ•ต์‹ฌ์ž…๋‹ˆ๋‹ค.

2) ์˜์–ด๊ถŒ ๊ตญ๊ฐ€๋ณ„ ํ• ์ธ ๋ฌธํ™” ์ดํ•ด๋กœ ์งˆ๋ฌธ ๊นŠ์ด ๊ฐ•ํ™”

๊ฐ๊ตญ์˜ ํ• ์ธ ์‹œ์ฆŒ๊ณผ ๋งˆ์ผ€ํŒ… ํŠธ๋ Œ๋“œ๋ฅผ ํ•™์Šตํ•˜๋ฉด, ์งˆ๋ฌธ ์‹œ ์ ์ ˆํ•œ ๋งฅ๋ฝ์„ ์ œ๊ณตํ•ด ์ƒ๋Œ€๋ฐฉ์˜ ์‹ ๋ขฐ๋ฅผ ์–ป๊ธฐ ์‰ฝ์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, ๋ฏธ๊ตญ์˜ ‘Black Friday’์™€ ์˜๊ตญ์˜ ‘Boxing Day’ ๊ฐ™์€ ํŠน๋ณ„ ์„ธ์ผ ๊ธฐ๊ฐ„์„ ๋ฏธ๋ฆฌ ์•Œ์•„๋‘๋ฉด, ๊ทธ์— ๋งž๋Š” ์งˆ๋ฌธ์œผ๋กœ ๋Œ€ํ™”๋ฅผ ํ’๋ถ€ํ•˜๊ฒŒ ๋งŒ๋“ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

๋ฌธํ™”์  ๋ฐฐ๊ฒฝ ์ง€์‹์€ ์งˆ๋ฌธ์˜ ์ •ํ™•์„ฑ๊ณผ ์„ค๋“๋ ฅ์„ ํฌ๊ฒŒ ๋†’์ž…๋‹ˆ๋‹ค.

3) ๋‹ค์–‘ํ•œ ๋งค์ฒด ํ™œ์šฉ์œผ๋กœ ์ตœ์‹  ํ• ์ธ ์ •๋ณด ์Šต๋“ ๋Šฅ๋ ฅ ๋ฐฐ์–‘

SNS, ์•ฑ, ํ˜„์ง€ ๋‰ด์Šค ๋“ฑ ๋‹ค์–‘ํ•œ ๋งค์ฒด์—์„œ ํ• ์ธ ์ •๋ณด๋ฅผ ์‹ค์‹œ๊ฐ„์œผ๋กœ ์ ‘ํ•˜๋ฉด์„œ, ํ˜„์žฅ์—์„œ ์œ ์šฉํ•œ ์งˆ๋ฌธ์„ ์ฆ‰๊ฐ ํ™œ์šฉํ•˜๋Š” ๋Šฅ๋ ฅ์„ ํ‚ค์šฐ๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์ •๋ณด๋ ฅ์€ ์—ฌํ–‰์ด๋‚˜ ์‡ผํ•‘์„ ๋”์šฑ ์Šค๋งˆํŠธํ•˜๊ฒŒ ๋งŒ๋“ค์–ด ์ค๋‹ˆ๋‹ค.

์ตœ์‹  ํŠธ๋ Œ๋“œ์™€ ํ• ์ธ ์ •๋ณด๋ฅผ ๊พธ์ค€ํžˆ ์—…๋ฐ์ดํŠธํ•˜์„ธ์š”.

ํ•™์Šต ๋ฐฉ๋ฒ• ๋‚ด์šฉ ํšจ๊ณผ
๋ฐ˜๋ณต ํ•™์Šต ๋ฐ ๋กคํ”Œ๋ ˆ์ด ์‹ค์ „ ์ƒํ™ฉ ์‹œ๋ฎฌ๋ ˆ์ด์…˜์„ ํ†ตํ•œ ์งˆ๋ฌธ ์—ฐ์Šต ์งˆ๋ฌธ ๋Šฅ๋ ฅ ๋ฐ ํ˜„์žฅ ๋Œ€์ฒ˜๋ ฅ ํ–ฅ์ƒ
๊ตญ๊ฐ€๋ณ„ ํ• ์ธ ๋ฌธํ™” ํ•™์Šต ํŠน๋ณ„ ์„ธ์ผ ์‹œ์ฆŒ๊ณผ ํ• ์ธ ๋ฐฉ์‹ ์ดํ•ด ์งˆ๋ฌธ์˜ ์ •ํ™•์„ฑ๊ณผ ์„ค๋“๋ ฅ ๊ฐ•ํ™”
๋‹ค์–‘ํ•œ ๋งค์ฒด ํ™œ์šฉ SNS ๋ฐ ์•ฑ์œผ๋กœ ์ตœ์‹  ํ• ์ธ ์ •๋ณด ์Šต๋“ ์ •๋ณด ์—…๋ฐ์ดํŠธ ๋ฐ ์Šค๋งˆํŠธ ์‡ผํ•‘ ์ง€์›

7. ์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ (FAQ)

Q. ์•”์•”๋ฆฌ ์„ธ์ผ์„ ์˜์–ด๋กœ ์งˆ๋ฌธํ•  ๋•Œ ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์œผ๋กœ ๊ธฐ์–ตํ•ด์•ผ ํ•  ํ‘œํ˜„์€ ๋ฌด์—‡์ธ๊ฐ€์š”?
A. ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์ธ ํ‘œํ˜„์€ “Is there a sale?” ํ˜น์€ “Are there any discounts?”์ž…๋‹ˆ๋‹ค. ์ด ๋‘ ์งˆ๋ฌธ์€ ์„ธ์ผ ์—ฌ๋ถ€๋ฅผ ๋น ๋ฅด๊ณ  ์ง์ ‘์ ์œผ๋กœ ํ™•์ธํ•  ์ˆ˜ ์žˆ์–ด ํ˜„์žฅ์—์„œ ๊ฐ€์žฅ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.
Q. ํ˜„์ง€์ธ๊ณผ ๋Œ€ํ™”ํ•  ๋•Œ ํ• ์ธ ๊ธฐ๊ฐ„์„ ์–ด๋–ป๊ฒŒ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋ฌผ์–ด๋ณผ ์ˆ˜ ์žˆ๋‚˜์š”?
A. “Is this sale for a limited time?” ๋˜๋Š” “When does this sale end?” ๊ฐ™์€ ์งˆ๋ฌธ์ด ์ž์—ฐ์Šค๋Ÿฝ๊ณ  ๋ช…ํ™•ํ•ฉ๋‹ˆ๋‹ค. ์ƒํ™ฉ์— ๋”ฐ๋ผ ๋‘ ํ‘œํ˜„์„ ์ ์ ˆํžˆ ์„ž์–ด ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
Q. ์„ธ์ผ ์ค‘๋ณต ํ• ์ธ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋Š” ์–ด๋–ป๊ฒŒ ํ™•์ธํ•˜๋‚˜์š”?
A. “Can I combine this discount with other promotions?”๋ผ๋Š” ์งˆ๋ฌธ์„ ์‚ฌ์šฉํ•˜๋ฉด ๋ฉ๋‹ˆ๋‹ค. ์ด ํ‘œํ˜„์€ ํ• ์ธ ์ค‘๋ณต ์ ์šฉ ์—ฌ๋ถ€๋ฅผ ์ง์ ‘์ ์œผ๋กœ ๋ฌผ์–ด๋ณด๋Š” ๋ฌธ์žฅ์œผ๋กœ, ๋‹ต๋ณ€์„ ํ†ตํ•ด ์ตœ์ ์˜ ๊ตฌ๋งค ์กฐ๊ฑด์„ ์ฐพ์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
Q. ์˜จ๋ผ์ธ ์‡ผํ•‘์—์„œ ์•”์•”๋ฆฌ ์„ธ์ผ ์ •๋ณด๋ฅผ ํšจ๊ณผ์ ์œผ๋กœ ๋ฌป๋Š” ๋ฐฉ๋ฒ•์€?
A. ์˜จ๋ผ์ธ ์ฑ„ํŒ…์ด๋‚˜ ๋ฌธ์˜ ๊ฒŒ์‹œํŒ์—์„œ “Do you offer price matching?” ๋˜๋Š” “Are there any ongoing promotions?” ๊ฐ™์€ ์งˆ๋ฌธ์„ ํ™œ์šฉํ•˜๋ฉด ์‹ค์‹œ๊ฐ„ ํ• ์ธ ์ •๋ณด๋ฅผ ์–ป์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋น ๋ฅธ ๋‹ต๋ณ€์„ ์œ„ํ•ด ๊ฐ„๊ฒฐํ•œ ๋ฌธ์žฅ์ด ์ข‹์Šต๋‹ˆ๋‹ค.
Q. ๋ฐœ์Œ๊ณผ ์–ต์–‘์€ ์„ธ์ผ ์งˆ๋ฌธ์— ์–ด๋–ค ์˜ํ–ฅ์„ ๋ฏธ์น˜๋‚˜์š”?
A. ์˜๋ฌธ์„ ๋‚˜ํƒ€๋‚ด๋Š” ์–ต์–‘๊ณผ ๊ฐ•์กฐ ๋ฐœ์Œ์€ ์ƒ๋Œ€๋ฐฉ์ด ์งˆ๋ฌธ ์˜๋„๋ฅผ ์ฆ‰์‹œ ์ดํ•ดํ•˜๊ฒŒ ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Is there a sale?”์—์„œ ‘sale’์„ ๊ฐ•์กฐํ•˜๋ฉด ๋” ๋ช…ํ™•ํ•œ ์˜๋ฌธ์„ ์ „๋‹ฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด ๋ธ”๋กœ๊ทธ์˜ ์ธ๊ธฐ ๊ฒŒ์‹œ๋ฌผ

๊ฐ์‹ค ์ฒญ์†Œ ์š”์ฒญ·๊ฑฐ์ ˆํ•  ๋•Œ ์“ฐ๋Š” ์‹ค์ œ ํ˜ธํ…” ์˜์–ด ํ‘œํ˜„ ์ •๋ฆฌ

์ง€๊ธˆ ๋†“์น˜๋ฉด ํ›„ํšŒํ•ฉ๋‹ˆ๋‹ค ๋“€์˜ค๋ง๊ณ  ํ”„๋ฆฌ๋ฏธ์—„ ๋ฌด๋ฃŒ ์ฒดํ—˜ํ•ด๋ณด์„ธ์š”

๋งต๊ธฐ ์กฐ์ ˆ ์š”์ฒญ ์ด๋ ‡๊ฒŒ ์˜์–ด๋กœ ๋งํ•˜์„ธ์š”