์˜์–ด๋กœ ๋ง ๋ถ™์ด๋Š” ๊ฒŒ ๋‘๋ ต๋‹ค๋ฉด ์ด ๋ฌธ์žฅ๋ถ€ํ„ฐ

์ด๋ฏธ์ง€
์˜์–ด๋กœ ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•˜๋Š” ์ˆœ๊ฐ„, ๋งŽ์€ ์ด๋“ค์ด ๊ธด์žฅ๊ณผ ๋‘๋ ค์›€์„ ๋А๋‚๋‹ˆ๋‹ค. ์˜์–ด๋กœ ๋ง ๋ถ™์ด๋Š” ๊ฒŒ ๋‘๋ ต๋‹ค๋ฉด ์ด ๋ฌธ์žฅ๋ถ€ํ„ฐ ํ™œ์šฉํ•ด ๋ณด์„ธ์š”. ๊ฐ„๋‹จํ•˜์ง€๋งŒ ํšจ๊ณผ์ ์ธ ์ด ๋ฌธ์žฅ๋“ค์€ ์–ด์ƒ‰ํ•จ์„ ์ค„์ด๊ณ  ์ž์—ฐ์Šค๋Ÿฌ์šด ์†Œํ†ต์˜ ๋ฌธ์„ ์—ด์–ด ์ค„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ ‡๋‹ค๋ฉด ์–ด๋–ค ๋ฌธ์žฅ๋“ค์ด ์ดˆ๋ณด์ž์˜ ๋ถ€๋‹ด์„ ๋œ์–ด์ค„๊นŒ์š”? ํ•ต์‹ฌ ์š”์•ฝ 1: ์˜์–ด ๋Œ€ํ™” ์‹œ์ž‘ ์‹œ ๊ฐ€์žฅ ๋ถ€๋‹ด ์—†์ด ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐ๋ณธ ๋ฌธ์žฅ ์†Œ๊ฐœ ํ•ต์‹ฌ ์š”์•ฝ 2: ์ƒํ™ฉ๋ณ„ ์ ํ•ฉํ•œ ๋ฌธ์žฅ ์œ ํ˜•๊ณผ ํ™œ์šฉ๋ฒ•์œผ๋กœ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™” ์œ ๋„ ํ•ต์‹ฌ ์š”์•ฝ 3: ์‹ค์ œ ๋Œ€ํ™”์—์„œ ์ž์‹ ๊ฐ์„ ๋†’์ด๋Š” ํŒ๊ณผ ์‹ค์šฉ์ ์ธ ์—ฐ์Šต ๋ฐฉ๋ฒ• ์„ค๋ช… 1. ์˜์–ด ๋Œ€ํ™” ์‹œ์ž‘์— ๊ฐ€์žฅ ๋ถ€๋‹ด ์—†๋Š” ๊ธฐ๋ณธ ๋ฌธ์žฅ๊ณผ ํ‘œํ˜„๋ฒ• 1) ์ดˆ๋ณด์ž๊ฐ€ ์‰ฝ๊ฒŒ ๊ธฐ์–ตํ•  ์ˆ˜ ์žˆ๋Š” ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ ๊ตฌ์„ฑ ์˜์–ด๋กœ ์ฒ˜์Œ ๋ง์„ ๊ฑธ ๋•Œ ๋ณต์žกํ•œ ๋ฌธ๋ฒ•์ด๋‚˜ ์–ด๋ ค์šด ํ‘œํ˜„์€ ์˜คํžˆ๋ ค ๋ถ€๋‹ด์ด ๋ฉ๋‹ˆ๋‹ค. ๊ฐ„๋‹จํ•˜๋ฉด์„œ๋„ ์ƒํ™ฉ์— ๋งž๋Š” ๋ฌธ์žฅ์„ ๋ฏธ๋ฆฌ ์ค€๋น„ํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Hi, how are you?”๋‚˜ “Excuse me, can I ask you something?” ๊ฐ™์€ ๋ฌธ์žฅ์€ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™”์˜ ์‹œ์ž‘์„ ๋„์™€์ค๋‹ˆ๋‹ค. ์ด์ฒ˜๋Ÿผ ์งง๊ณ  ๋ช…ํ™•ํ•œ ๋ฌธ์žฅ์€ ๊ธฐ์–ตํ•˜๊ธฐ ์‰ฝ๊ณ , ์ƒ๋Œ€๋ฐฉ๋„ ๋ถ€๋‹ด ์—†์ด ๋ฐ˜์‘ํ•  ์ˆ˜ ์žˆ์–ด ์ดˆ๋ณด์ž์—๊ฒŒ ์ ํ•ฉํ•ฉ๋‹ˆ๋‹ค. 2) ๊ธฐ๋ณธ ๋ฌธ์žฅ์— ์นœ๊ทผํ•œ ์–ด์กฐ์™€ ๋ชธ์ง“์„ ๋”ํ•˜๋Š” ๋ฐฉ๋ฒ• ์˜์–ด๋กœ ์นœ๊ตฌ๊ฐ€ ๋˜๊ณ  ์‹ถ๋‹ค๋ฉด ์ด๋ ‡๊ฒŒ ๋งํ•ด๋ณด์„ธ์š”! ๋ง๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ํ‘œ์ •๊ณผ ์ œ์Šค์ฒ˜ ๋˜ํ•œ ๋Œ€ํ™”์˜ ์„ฑ๊ณต์„ ์ขŒ์šฐํ•ฉ๋‹ˆ๋‹ค. ๋ฏธ์†Œ๋ฅผ ์ง€์œผ๋ฉฐ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์†์„ ๋“ค์–ด ์ธ์‚ฌํ•˜๊ฑฐ๋‚˜ ๊ณ ๊ฐœ๋ฅผ ๋„๋•์ด๋Š” ๊ฒƒ์€ ์นœ๊ทผ๊ฐ์„ ์ „๋‹ฌํ•˜๋Š” ๋ฐ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ๋น„์–ธ์–ด์  ์š”์†Œ๋Š” ๋ง์ด ์„œํˆด๋Ÿฌ๋„ ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๊ธ์ •์ ์ธ ์ธ์ƒ์„ ๋‚จ๊ฒจ, ๋Œ€ํ™”๊ฐ€ ์›ํ™œํ•˜๊ฒŒ ์ด์–ด์ง€๋„๋ก ๋•์Šต๋‹ˆ๋‹ค. 3) ๋ฐ˜๋ณต ์—ฐ์Šต์œผ๋กœ ์ž์‹ ๊ฐ ์Œ“๊ธฐ ์ดˆ๋ณด์ž๋Š” ์ž์ฃผ ์“ฐ๋Š” ๋ฌธ์žฅ์„ ๋ฐ˜๋ณต์ ์œผ๋กœ ์—ฐ์Šตํ•ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋งํ•  ์ˆ˜ ์žˆ๋„๋ก ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ํ˜ผ์ž ๋งํ•˜๊ธฐ ์—ฐ์Šต์ด๋‚˜ ์˜์–ด ํšŒํ™” ์•ฑ ํ™œ์šฉ, ์นœ๊ตฌ์™€์˜ ๊ฐ„๋‹จํ•œ ๋Œ€ํ™” ์‹œ๋„ ๋“ฑ์ด ์ข‹์€ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค. ๊พธ์ค€ํ•œ ์—ฐ์Šต์€ ๋‘๋ ค์›€์„ ์ค„์ด๊ณ  ์ž์‹ ๊ฐ์„ ํ‚ค์šฐ๋Š” ๊ฐ€์žฅ ํšจ๊ณผ์ ์ธ ์ „๋žต ์ž…๋‹ˆ๋‹ค. 2. ...

ํŒ์ด ํ•„์š”ํ•  ๋•Œ ์“ฐ๋Š” ์‡ผํ•‘ ์˜์–ด ๊ฟ€๋ฌธ์žฅ TOP 7

ํŒ์ด ํ•„์š”ํ•  ๋•Œ ์“ฐ๋Š” ์‡ผํ•‘ ์˜์–ด ๊ฟ€๋ฌธ์žฅ TOP 7

ํ•ด์™ธ ์‡ผํ•‘์ด๋‚˜ ์˜์–ด๊ถŒ ๋งค์žฅ์—์„œ ๋‹นํ™ฉํ•˜์ง€ ์•Š๊ณ  ์›ํ•˜๋Š” ๋ฌผ๊ฑด์„ ์‰ฝ๊ฒŒ ์ฐพ์œผ๋ ค๋ฉด, ๊ผญ ์•Œ์•„๋‘ฌ์•ผ ํ•  ํ‘œํ˜„๋“ค์ด ์žˆ์Šต๋‹ˆ๋‹ค. ํŒ์ด ํ•„์š”ํ•  ๋•Œ ์“ฐ๋Š” ์‡ผํ•‘ ์˜์–ด ๊ฟ€๋ฌธ์žฅ TOP 7์„ ํ†ตํ•ด ์‹ค์ „์—์„œ ๋ฐ”๋กœ ์จ๋จน์„ ์ˆ˜ ์žˆ๋Š” ํ•ต์‹ฌ ๋ฌธ์žฅ๋“ค์„ ๋ฐฐ์›Œ๋ณผ๊นŒ์š”? ์–ด๋–ค ์ƒํ™ฉ์— ์–ด๋–ค ๋ฌธ์žฅ์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ผ์ง€ ๊ถ๊ธˆํ•˜์ง€ ์•Š์œผ์‹ ๊ฐ€์š”?

  • ํ•ต์‹ฌ ์š”์•ฝ 1: ์ƒํ™ฉ๋ณ„ ์‡ผํ•‘ ์˜์–ด ๋ฌธ์žฅ์„ ํ†ตํ•ด ์†Œํ†ต์˜ ๋ถˆํŽธํ•จ์„ ์ตœ์†Œํ™”ํ•  ์ˆ˜ ์žˆ๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 2: ์ž์ฃผ ์‚ฌ์šฉํ•˜๋Š” 7๊ฐ€์ง€ ๋ฌธ์žฅ์€ ๊ตฌ๋งค ๋ฌธ์˜, ๊ฐ€๊ฒฉ ํฅ์ •, ์ œํ’ˆ ์ถ”์ฒœ ์š”์ฒญ ๋“ฑ์— ์ ํ•ฉํ•˜๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 3: ๊ฐ ๋ฌธ์žฅ์˜ ์ž์—ฐ์Šค๋Ÿฌ์šด ํ™œ์šฉ๋ฒ•๊ณผ ์ƒํ™ฉ๋ณ„ ์˜ˆ์‹œ๋กœ ์‹ค์ „ ๊ฐ๊ฐ์„ ๋†’์ผ ์ˆ˜ ์žˆ๋‹ค.

1. ์‡ผํ•‘ ์˜์–ด ์ดˆ๋ณด์ž๋ฅผ ์œ„ํ•œ ํ•„์ˆ˜ ๋ฌธ์žฅ๊ณผ ํ™œ์šฉ๋ฒ•: ๊ธฐ๋ณธ ํ‘œํ˜„๋ถ€ํ„ฐ ์ƒํ™ฉ๋ณ„ ๋Œ€์‘๊นŒ์ง€

1) ๊ตฌ๋งค ๋ฌธ์˜ ์‹œ ๊ผญ ์•Œ์•„์•ผ ํ•  ๊ธฐ๋ณธ ๋ฌธ์žฅ

์‡ผํ•‘ํ•  ๋•Œ ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์ด๋ฉด์„œ๋„ ์ค‘์š”ํ•œ ๋ฌธ์žฅ์€ '์ด๊ฑฐ ์–ผ๋งˆ์—์š”?' ๋˜๋Š” '์ด ์ œํ’ˆ ์žˆ๋‚˜์š”?'์™€ ๊ฐ™์€ ๊ตฌ๋งค ๋ฌธ์˜์ž…๋‹ˆ๋‹ค. ์˜์–ด๋กœ๋Š” “How much is this?” ๋˜๋Š” “Do you have this?”๊ฐ€ ๋ฐ”๋กœ ๊ทธ ์˜ˆ์ž…๋‹ˆ๋‹ค. ์ด ์งง์€ ๋ฌธ์žฅ์œผ๋กœ ์›ํ•˜๋Š” ์ƒํ’ˆ ๊ฐ€๊ฒฉ์ด๋‚˜ ์žฌ๊ณ  ์—ฌ๋ถ€๋ฅผ ๋น ๋ฅด๊ฒŒ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

ํŠนํžˆ ํ•ด์™ธ ๋งค์žฅ์€ ๊ฐ€๊ฒฉ ํ‘œ์‹œ๊ฐ€ ์—†๊ฑฐ๋‚˜ ์„ธ์ผ ์ •๋ณด๋ฅผ ๋ณ„๋„๋กœ ์•ˆ๋‚ดํ•˜๋Š” ๊ฒฝ์šฐ๊ฐ€ ๋งŽ์•„, ์ง์ ‘ ๋ฌธ์˜ํ•˜๋Š” ๊ฒƒ์ด ์ •ํ™•ํ•œ ์ •๋ณด๋ฅผ ์–ป๋Š” ์ตœ์„ ์˜ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค.

2) ์‚ฌ์ด์ฆˆ๋‚˜ ์ƒ‰์ƒ ๋“ฑ ์ œํ’ˆ ์ƒ์„ธ ์ •๋ณด ์š”์ฒญํ•˜๊ธฐ

์˜ท์ด๋‚˜ ์‹ ๋ฐœ, ์ „์ž๊ธฐ๊ธฐ ๋“ฑ์€ ์‚ฌ์ด์ฆˆ์™€ ์ƒ‰์ƒ์ด ๋‹ค์–‘ํ•ฉ๋‹ˆ๋‹ค. “Do you have this in a different size/color?” ๋˜๋Š” “Can I see other colors/sizes?” ๊ฐ™์€ ๋ฌธ์žฅ์„ ํ™œ์šฉํ•ด ์›ํ•˜๋Š” ์˜ต์…˜์„ ์‰ฝ๊ฒŒ ์ฐพ์„ ์ˆ˜ ์žˆ์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

์ด๋•Œ ๋งค์žฅ ์ง์›์ด ์นœ์ ˆํžˆ ์•ˆ๋‚ดํ•ด ์ฃผ๋ฉด, ์ž์‹ ์—๊ฒŒ ๋งž๋Š” ์ œํ’ˆ์„ ๋น ๋ฅด๊ฒŒ ์„ ํƒํ•  ์ˆ˜ ์žˆ์–ด ์‡ผํ•‘ ์‹œ๊ฐ„์ด ๋‹จ์ถ•๋ฉ๋‹ˆ๋‹ค.

3) ๊ฐ€๊ฒฉ ํฅ์ •๊ณผ ํ• ์ธ ๋ฌธ์˜ ์‹œ ์œ ์šฉํ•œ ๋ฌธ์žฅ

ํŠนํžˆ ์‹œ์žฅ์ด๋‚˜ ๋ฒผ๋ฃฉ์‹œ์žฅ ๊ฐ™์€ ๊ณณ์—์„œ๋Š” ๊ฐ€๊ฒฉ ํฅ์ •์ด ์ž์—ฐ์Šค๋Ÿฌ์šด ๋ฌธํ™”์ž…๋‹ˆ๋‹ค. “Can you give me a discount?” ๋˜๋Š” “Is this the best price?” ๊ฐ™์€ ํ‘œํ˜„์€ ๊ฐ€๊ฒฉ ์กฐ์ • ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ์ •์ค‘ํ•˜๊ฒŒ ๋ฌป๋Š” ๋ฐ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

์„ฑ๊ณต์ ์ธ ํฅ์ •์€ ํ˜„์ง€ ๋ฌธํ™”๋ฅผ ์กด์ค‘ํ•˜๋ฉด์„œ๋„ ์ ์ ˆํ•œ ํ‘œํ˜„์„ ์“ฐ๋Š” ๋ฐ ๋‹ฌ๋ ค ์žˆ์œผ๋‹ˆ, ์ด๋Ÿฐ ๋ฌธ์žฅ์„ ์ตํ˜€ ๋‘๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

2. ์‹ค์ „์—์„œ ๋ฐ”๋กœ ํ†ตํ•˜๋Š” ์‡ผํ•‘ ์˜์–ด ๋ฌธ์žฅ 7๊ฐ€์ง€์™€ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™” ์˜ˆ์‹œ

1) “Could you help me find…” – ์›ํ•˜๋Š” ๋ฌผ๊ฑด์„ ์ฐพ์„ ๋•Œ

๋งค์žฅ์—์„œ ํŠน์ • ์ƒํ’ˆ์„ ์ฐพ๊ธฐ ์–ด๋ ค์šธ ๋•Œ, “Could you help me find the…”๋ผ๊ณ  ๋งํ•˜๋ฉด ์ง์›์ด ์นœ์ ˆํžˆ ์ œํ’ˆ ์œ„์น˜๋ฅผ ์•ˆ๋‚ดํ•ด ์ค๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Could you help me find the coffee maker?”๋Š” ์ปคํ”ผ ๋ฉ”์ด์ปค๋ฅผ ์ฐพ๊ณ  ์‹ถ๋‹ค๋Š” ๋œป์ž…๋‹ˆ๋‹ค.

์ด ๋ฌธ์žฅ์€ ์š”์ฒญ์ด ๋ช…ํ™•ํ•˜๊ณ  ์ •์ค‘ํ•˜์—ฌ ํ˜„์ง€์ธ๊ณผ ์›ํ™œํ•œ ์˜์‚ฌ์†Œํ†ต์— ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

2) “Is this on sale?” – ์„ธ์ผ ์—ฌ๋ถ€ ํ™•์ธํ•˜๊ธฐ

ํ• ์ธ ์ƒํ’ˆ์ด๋‚˜ ํ”„๋กœ๋ชจ์…˜์„ ๋†“์น˜์ง€ ์•Š์œผ๋ ค๋ฉด “Is this on sale?” ๋ฌธ์žฅ์œผ๋กœ ํ•ด๋‹น ์ œํ’ˆ์ด ํ• ์ธ ์ค‘์ธ์ง€ ๊ฐ„๋‹จํžˆ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์„ธ์ผ ๊ธฐ๊ฐ„์ด๋‚˜ ํ• ์ธ ์กฐ๊ฑด์„ ๋ฌป๋Š” ๋ฐ๋„ ํ™œ์šฉ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค.

์ด ํ‘œํ˜„์€ ํŠนํžˆ ์‡ผํ•‘ ์‹œ์ฆŒ์ด๋‚˜ ๋ธ”๋ž™ํ”„๋ผ์ด๋ฐ์ด ๊ฐ™์€ ์ด๋ฒคํŠธ ๊ธฐ๊ฐ„์— ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

3) “Can I try this on?” – ์˜ท์ด๋‚˜ ์‹ ๋ฐœ ์ฐฉ์šฉ ์˜์‚ฌ ํ‘œํ˜„

์˜๋ฅ˜ ๋งค์žฅ์—์„œ ์ฐฉ์šฉํ•ด ๋ณด๊ณ  ์‹ถ์„ ๋•Œ๋Š” “Can I try this on?”์ด๋ผ๊ณ  ๋งํ•˜๋ฉด ํ”ผํŒ…๋ฃธ ์ด์šฉ ํ—ˆ๊ฐ€๋ฅผ ์‰ฝ๊ฒŒ ๋ฐ›์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ๋ฌธ์žฅ์€ ๋งค์šฐ ํ”ํ•˜๊ฒŒ ์“ฐ์ด๋ฉฐ, ์ž์—ฐ์Šค๋Ÿฝ๊ณ  ์˜ˆ์˜ ๋ฐ”๋ฅธ ์š”์ฒญ ํ‘œํ˜„์ž…๋‹ˆ๋‹ค.

์‹ค์ œ๋กœ ์ œํ’ˆ์˜ ํ•๊ณผ ๋А๋‚Œ์„ ํ™•์ธํ•˜๋Š” ๋ฐ ํ•„์ˆ˜์ ์ธ ๋ฌธ์žฅ์ž…๋‹ˆ๋‹ค.

์ž์ฃผ ์“ฐ์ด๋Š” ์‡ผํ•‘ ์˜์–ด ๊ฟ€๋ฌธ์žฅ ์š”์•ฝ

  • “How much is this?” – ๊ฐ€๊ฒฉ ๋ฌธ์˜
  • “Do you have this in a different size/color?” – ์˜ต์…˜ ํ™•์ธ
  • “Can you give me a discount?” – ๊ฐ€๊ฒฉ ํฅ์ •
  • “Could you help me find…” – ์œ„์น˜ ๋ฌธ์˜
  • “Is this on sale?” – ์„ธ์ผ ์—ฌ๋ถ€ ํ™•์ธ
  • “Can I try this on?” – ์ฐฉ์šฉ ์š”์ฒญ
  • “Do you accept credit cards?” – ๊ฒฐ์ œ ์ˆ˜๋‹จ ํ™•์ธ

4) ์ตœ์‹  ์‡ผํ•‘ ์˜์–ด ํŠธ๋ Œ๋“œ์™€ ์‹ค์šฉ ํŒ ์ถœ์ฒ˜

๋ณธ ๋‚ด์šฉ์€ ์˜๊ตญ๋ฌธํ™”์› ์‡ผํ•‘ ์˜์–ด ์ž๋ฃŒ๋ฅผ ๊ธฐ๋ฐ˜์œผ๋กœ ํ•˜์˜€์œผ๋ฉฐ, ํ˜„์ง€ ์‚ฌ์šฉ ๋นˆ๋„์™€ ์œ ์šฉ์„ฑ ๋†’์€ ๋ฌธ์žฅ์„ ์—„์„ ํ–ˆ์Šต๋‹ˆ๋‹ค.

๋ฌธ์žฅ ์šฉ๋„ ์˜ˆ์‹œ ์ƒํ™ฉ ์žฅ์ 
How much is this? ๊ฐ€๊ฒฉ ๋ฌธ์˜ ๋งค์žฅ์—์„œ ๊ฐ€๊ฒฉ ํ™•์ธ ์‹œ ๊ฐ„๋‹จํ•˜๊ณ  ์ง๊ด€์ 
Do you have this in a different size? ์‚ฌ์ด์ฆˆ ์š”์ฒญ ์˜ท, ์‹ ๋ฐœ ๋“ฑ ์‚ฌ์ด์ฆˆ ๋ฌธ์˜ ๋‹ค์–‘ํ•œ ์˜ต์…˜ ํƒ์ƒ‰ ๊ฐ€๋Šฅ
Can you give me a discount? ๊ฐ€๊ฒฉ ํฅ์ • ์‹œ์žฅ, ๋ฒผ๋ฃฉ์‹œ์žฅ ๋“ฑ ๊ฐ€๊ฒฉ ์ ˆ๊ฐ ๊ฐ€๋Šฅ์„ฑ ๋†’์ž„
Can I try this on? ์ฐฉ์šฉ ์š”์ฒญ ํ”ผํŒ…๋ฃธ ์ด์šฉ ์‹œ ์ •์ค‘ํ•˜๊ณ  ์ž์—ฐ์Šค๋Ÿฌ์šด ํ‘œํ˜„

3. ํ•ด์™ธ ์‡ผํ•‘ ํ˜„์žฅ์—์„œ ๊ฒช์€ ์‹ค์ œ ๊ฒฝํ—˜๊ณผ ์„ฑ๊ณต ์‚ฌ๋ก€: ์‡ผํ•‘ ์˜์–ด ํ™œ์šฉ์˜ ํšจ๊ณผ

1) ํ•ด์™ธ ์—ฌํ–‰ ์ค‘ ์‡ผํ•‘ ์˜์–ด ํ™œ์šฉ ํ›„๊ธฐ

ํ•œ ํ•ด์™ธ ์—ฌํ–‰๊ฐ์€ ํ˜„์ง€ ์‹œ์žฅ์—์„œ “Can you give me a discount?”๋ผ๋Š” ๋ฌธ์žฅ์„ ์‚ฌ์šฉํ•ด 15% ํ• ์ธ์— ์„ฑ๊ณตํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ฐ€๊ฒฉ ํฅ์ •์ด ๋ฌธํ™”์ธ ์ง€์—ญ์—์„œ ์ •์ค‘ํ•œ ํ‘œํ˜„์„ ํ™œ์šฉํ•˜๋Š” ๊ฒƒ์ด ์–ผ๋งˆ๋‚˜ ์ค‘์š”ํ•œ์ง€ ์ฒด๊ฐํ•œ ์‚ฌ๋ก€์ž…๋‹ˆ๋‹ค.

๋˜ํ•œ, “Could you help me find…”๋ฅผ ํ†ตํ•ด ์›ํ•˜๋Š” ์ „์ž์ œํ’ˆ์„ ์‰ฝ๊ฒŒ ์ฐพ์•„ ์‹œ๊ฐ„์„ ํฌ๊ฒŒ ์ ˆ์•ฝํ–ˆ๋‹ค๊ณ  ํ•ฉ๋‹ˆ๋‹ค.

2) ํ˜„์ง€ ๋งค์žฅ ์ง์›๊ณผ์˜ ์›ํ™œํ•œ ์†Œํ†ต ๊ฒฝํ—˜

์˜์–ด๊ฐ€ ์„œํˆฐ ์ƒํƒœ์—์„œ๋„ “Do you have this in a different size?”๋ผ๋Š” ๋ฌธ์žฅ์œผ๋กœ ์˜ท ์‚ฌ์ด์ฆˆ ๋ณ€๊ฒฝ์„ ์š”์ฒญํ•ด ์ •ํ™•ํ•œ ์ œํ’ˆ์„ ๊ตฌ๋งคํ•œ ์‚ฌ๋ก€๊ฐ€ ๋งŽ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฐ ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ ๋•๋ถ„์— ๋ถˆํ•„์š”ํ•œ ์˜คํ•ด ์—†์ด ์‹ ์†ํ•œ ์‡ผํ•‘์ด ๊ฐ€๋Šฅํ–ˆ์Šต๋‹ˆ๋‹ค.

์ง์›๊ณผ์˜ ์นœ์ ˆํ•œ ๋Œ€ํ™”๊ฐ€ ์‡ผํ•‘ ๋งŒ์กฑ๋„๋ฅผ ํฌ๊ฒŒ ๋†’์—ฌ์ค€๋‹ค๋Š” ์ ์ด ์—ฌ๋Ÿฌ ํ›„๊ธฐ์—์„œ ๊ณตํ†ต์ ์œผ๋กœ ๋‚˜ํƒ€๋‚ฉ๋‹ˆ๋‹ค.

3) ์‡ผํ•‘ ์˜์–ด ๋ฌธ์žฅ ์‚ฌ์šฉ ์ „ํ›„ ๋น„๊ต

์‡ผํ•‘ ์˜์–ด ๋ฌธ์žฅ ์‚ฌ์šฉ ์ „์—๋Š” ์›ํ•˜๋Š” ์ œํ’ˆ์„ ์ฐพ๋Š” ๋ฐ ํ‰๊ท  30๋ถ„ ์ด์ƒ ์†Œ์š”๋˜์—ˆ์œผ๋‚˜, ๋ฌธ์žฅ ํ™œ์šฉ ํ›„ 10๋ถ„ ์ด๋‚ด ๊ตฌ๋งค๊ฐ€ ๊ฐ€๋Šฅํ•ด์กŒ๋‹ค๋Š” ์กฐ์‚ฌ ๊ฒฐ๊ณผ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ์‹œ๊ฐ„ ์ ˆ์•ฝ๊ณผ ์ŠคํŠธ๋ ˆ์Šค ๊ฐ์†Œ์— ์ง์ ‘์ ์ธ ์˜ํ–ฅ์„ ๋ฏธ์นฉ๋‹ˆ๋‹ค.

๋”ฐ๋ผ์„œ, ๊ธฐ๋ณธ์ ์ธ ์‡ผํ•‘ ์˜์–ด ๋ฌธ์žฅ์€ ํ•ด์™ธ ์‡ผํ•‘์˜ ์„ฑ๊ณต์„ ์ขŒ์šฐํ•˜๋Š” ํ•ต์‹ฌ ์š”์†Œ๋กœ ์ž๋ฆฌ ์žก๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ A: ๊ฐ€๊ฒฉ ํฅ์ • ์‹œ ์ •์ค‘ํ•œ ํ‘œํ˜„์„ ๋ฐ˜๋“œ์‹œ ์‚ฌ์šฉํ•ด ํ˜„์ง€ ๋ฌธํ™”๋ฅผ ์กด์ค‘ํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ B: ์ œํ’ˆ ์œ„์น˜ ๋ฌธ์˜ ๋ฌธ์žฅ์œผ๋กœ ์‹œ๊ฐ„์„ ์ ˆ์•ฝํ•˜๊ณ  ์ŠคํŠธ๋ ˆ์Šค๋ฅผ ์ค„์ด์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ C: ์‚ฌ์ด์ฆˆ๋‚˜ ์˜ต์…˜ ๋ฌธ์˜๋Š” ๊ตฌ๋งค ๋งŒ์กฑ๋„๋ฅผ ๋†’์ด๋Š” ์ค‘์š”ํ•œ ๋‹จ๊ณ„์ž…๋‹ˆ๋‹ค.

4. ๋‹ค์–‘ํ•œ ์‡ผํ•‘ ์ƒํ™ฉ์— ๋”ฐ๋ฅธ ์ตœ์  ๋ฌธ์žฅ ์„ ํƒ๊ณผ ํ™œ์šฉ ์ „๋žต

1) ๋ฐฑํ™”์ ๊ณผ ์‹œ์žฅ์—์„œ์˜ ๋ฌธ์žฅ ์‚ฌ์šฉ ์ฐจ์ด

๋ฐฑํ™”์ ์—์„œ๋Š” “Is this on sale?”๊ณผ ๊ฐ™์ด ํ• ์ธ์„ ํ™•์ธํ•˜๋Š” ๋ฌธ์žฅ์ด ์ฃผ๋กœ ์“ฐ์ด๋ฉฐ, ๊ฐ€๊ฒฉ ํฅ์ •๋ณด๋‹ค๋Š” ์‹ ์†ํ•œ ์ •๋ณด ํ™•์ธ์— ์ดˆ์ ์ด ๋งž์ถฐ์ง‘๋‹ˆ๋‹ค. ๋ฐ˜๋ฉด, ๋ฒผ๋ฃฉ์‹œ์žฅ์—์„œ๋Š” “Can you give me a discount?”๋กœ ๊ฐ€๊ฒฉ ์กฐ์ • ๊ฐ€๋Šฅ์„ฑ์„ ์ ๊ทน์ ์œผ๋กœ ํƒ์ƒ‰ํ•˜๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

์ƒํ™ฉ์— ๋งž๋Š” ๋ฌธ์žฅ์„ ์„ ํƒํ•˜๋ฉด ๋งค์žฅ ์ง์›๊ณผ์˜ ์†Œํ†ต์ด ํ›จ์”ฌ ์›ํ™œํ•ด์ง‘๋‹ˆ๋‹ค.

2) ์˜จ๋ผ์ธ ์‡ผํ•‘๊ณผ ์˜คํ”„๋ผ์ธ ๋งค์žฅ ๋ฌธ์˜์˜ ์ฐจ๋ณ„์ 

์˜จ๋ผ์ธ ์‡ผํ•‘ ์‹œ์—๋Š” “Do you accept credit cards?”๋‚˜ “What is the shipping cost?” ๊ฐ™์€ ๋ฌธ์žฅ์ด ํ•„์ˆ˜์ ์ž…๋‹ˆ๋‹ค. ์˜คํ”„๋ผ์ธ์—์„œ๋Š” ์ง์ ‘ ์ œํ’ˆ์„ ๋งŒ์ง€๊ณ  ์ž…์–ด๋ณด๋Š” ์ƒํ™ฉ์ด ๋งŽ์•„ “Can I try this on?”์ด ๋”์šฑ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

๊ฐ ์ฑ„๋„ ํŠน์„ฑ์— ๋งž๋Š” ๋ฌธ์žฅ ํ™œ์šฉ์ด ๊ตฌ๋งค ์„ฑ๊ณต๋ฅ ์„ ๋†’์ž…๋‹ˆ๋‹ค.

3) ์ถ”์ฒœ ์ œํ’ˆ ์š”์ฒญ๊ณผ ๊ณ ๊ฐ ๋งž์ถคํ˜• ๋ฌธ์˜

“Can you recommend a popular item?” ๋˜๋Š” “What do you suggest for beginners?” ๊ฐ™์€ ๋ฌธ์žฅ์€ ํ˜„์ง€ ์ง์›์˜ ์ „๋ฌธ์„ฑ์„ ํ™œ์šฉํ•˜๋Š” ์ข‹์€ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฐ ๋ฌธ์žฅ์„ ํ†ตํ•ด ์ž์‹ ์—๊ฒŒ ๋งž๋Š” ์ œํ’ˆ์„ ๋ฐœ๊ฒฌํ•  ํ™•๋ฅ ์ด ๋†’์•„์ง‘๋‹ˆ๋‹ค.

ํŠนํžˆ ํ˜„์ง€์ธ ์ถ”์ฒœ ์ œํ’ˆ์€ ํ’ˆ์งˆ๊ณผ ๊ฐ€๊ฒฉ ๋ฉด์—์„œ ๋งŒ์กฑ๋„๊ฐ€ ๋†’์€ ํŽธ์ž…๋‹ˆ๋‹ค.

์‡ผํ•‘ ์ƒํ™ฉ ์ถ”์ฒœ ๋ฌธ์žฅ ์ฃผ์š” ํŠน์ง• ํšจ๊ณผ
๋ฐฑํ™”์  “Is this on sale?” ์ •ํ™•ํ•œ ํ• ์ธ ์ •๋ณด ํ™•์ธ ๋น ๋ฅธ ๊ฒฐ์ • ๊ฐ€๋Šฅ
์‹œ์žฅ/๋ฒผ๋ฃฉ์‹œ์žฅ “Can you give me a discount?” ๊ฐ€๊ฒฉ ์กฐ์ • ๊ฐ€๋Šฅ์„ฑ ํƒ์ƒ‰ ๋น„์šฉ ์ ˆ๊ฐ ํšจ๊ณผ
์˜จ๋ผ์ธ ์‡ผํ•‘ “Do you accept credit cards?” ๊ฒฐ์ œ ์ˆ˜๋‹จ ํ™•์ธ ๊ตฌ๋งค ํŽธ์˜์„ฑ ํ–ฅ์ƒ
์˜คํ”„๋ผ์ธ ๋งค์žฅ “Can I try this on?” ์ฐฉ์šฉ ๋ฐ ์ฒดํ—˜ ๊ฐ€๋Šฅ ๊ตฌ๋งค ๋งŒ์กฑ๋„ ์ฆ๊ฐ€

5. ์‡ผํ•‘ ์˜์–ด ์‹ค๋ ฅ ํ–ฅ์ƒ์„ ์œ„ํ•œ ์ถ”์ฒœ ํ•™์Šต๋ฒ•๊ณผ ์ž๋ฃŒ ํ™œ์šฉ๋ฒ•

1) ์‹ค์ƒํ™œ ์ค‘์‹ฌ์˜ ๋ฐ˜๋ณต ํ•™์Šต

์‡ผํ•‘ ์˜์–ด ๋ฌธ์žฅ์€ ๋ฐ˜๋ณตํ•ด์„œ ๋“ฃ๊ณ  ๋งํ•˜๋Š” ๊ฒƒ์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์งง์€ ๋ฌธ์žฅ์„ ์ผ์ƒ ๋Œ€ํ™”์ฒ˜๋Ÿผ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์—ฐ์Šตํ•˜๋ฉด ๊ธด์žฅ๊ฐ ์—†์ด ํ˜„์žฅ์—์„œ ๋ฐ”๋กœ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

ํŠนํžˆ ์—ฌํ–‰ ์ „ ๋ฏธ๋ฆฌ ํ˜„์ง€ ์ƒํ™ฉ์— ๋งž๊ฒŒ ์—ฐ์Šตํ•˜๋Š” ๊ฒƒ์ด ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

2) ํ˜„์ง€ ์‡ผํ•‘ ์˜์ƒ๊ณผ ํŒŸ์บ์ŠคํŠธ ํ™œ์šฉ

์œ ํŠœ๋ธŒ ์‡ผํ•‘ ๋ธŒ์ด๋กœ๊ทธ๋‚˜ ์˜์–ด ์‡ผํ•‘ ๊ด€๋ จ ํŒŸ์บ์ŠคํŠธ๋ฅผ ๊พธ์ค€ํžˆ ์‹œ์ฒญํ•˜๋ฉด ์‹ค์ œ ๋Œ€ํ™” ํŒจํ„ด๊ณผ ๋ฐœ์Œ์„ ์ตํž ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ƒ์ƒํ•œ ํ˜„์žฅ๊ฐ์ด ํ•™์Šต ๋™๊ธฐ๋ฅผ ๋†’์ด๊ณ  ์ดํ•ด๋„๋ฅผ ํ–ฅ์ƒ์‹œ์ผœ ์ค๋‹ˆ๋‹ค.

์ถ”์ฒœ ์ฑ„๋„: English Addict with Mr. Steve

3) ์˜์–ด๊ถŒ ์‡ผํ•‘ ์–ดํ”Œ๊ณผ ์ฑ—๋ด‡ ํ™œ์šฉ

์–ธ์–ด ํ•™์Šต ์–ดํ”Œ ์ค‘ ์‡ผํ•‘ ์˜์–ด๋ฅผ ํŠนํ™”ํ•ด ์ œ๊ณตํ•˜๋Š” ์•ฑ์„ ํ™œ์šฉํ•˜๋ฉด ์ƒํ™ฉ๋ณ„ ๋งž์ถค ํ•™์Šต์ด ๊ฐ€๋Šฅํ•˜๋ฉฐ, ์ฑ—๋ด‡๊ณผ์˜ ๋Œ€ํ™” ์—ฐ์Šต์œผ๋กœ ์‹ค์ „ ๊ฐ๊ฐ์„ ๋†’์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด๋Š” ํ˜ผ์ž ๊ณต๋ถ€ํ•˜๋Š” ํ•™์Šต์ž์—๊ฒŒ ํŠนํžˆ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ D: ์‡ผํ•‘ ์˜์–ด ๋ฌธ์žฅ์€ ์‹ค์ œ ์ƒํ™ฉ์—์„œ ๋ฐ˜๋ณต ์—ฐ์Šตํ•ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ตํžˆ์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ E: ์ƒ์ƒํ•œ ํ˜„์žฅ ์˜์ƒ๊ณผ ์˜ค๋””์˜ค ์ž๋ฃŒ๋กœ ํ•™์Šต ํšจ๊ณผ๋ฅผ ๊ทน๋Œ€ํ™”ํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ F: ์ฑ—๋ด‡๊ณผ ๋Œ€ํ™”ํ˜• ํ•™์Šต ๋„๊ตฌ๋กœ ์‹ค์ „ ๊ฐ๊ฐ์„ ํ‚ค์šฐ๋Š” ๊ฒƒ์„ ๊ถŒ์žฅํ•ฉ๋‹ˆ๋‹ค.

6. ์‡ผํ•‘ ์˜์–ด ์ž์ฃผ ํ•˜๋Š” ์‹ค์ˆ˜์™€ ์˜ฌ๋ฐ”๋ฅธ ํ‘œํ˜„์œผ๋กœ ๊ต์ •ํ•˜๊ธฐ

1) ์ง€๋‚˜์น˜๊ฒŒ ์ง์„ค์ ์ธ ํ‘œํ˜„ ํ”ผํ•˜๊ธฐ

“Give me a discount”์ฒ˜๋Ÿผ ๋ช…๋ น์กฐ ํ‘œํ˜„์€ ํ˜„์ง€์ธ๋“ค์—๊ฒŒ ๋‹ค์†Œ ๋ฌด๋ก€ํ•˜๊ฒŒ ๋“ค๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. “Can you give me a discount?”์ฒ˜๋Ÿผ ์ •์ค‘ํ•œ ์งˆ๋ฌธ ํ˜•ํƒœ๋กœ ๋ฐ”๊พธ๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

์ด๋Ÿฌํ•œ ์ž‘์€ ์ฐจ์ด๊ฐ€ ํ˜„์ง€์ธ๊ณผ์˜ ๊ด€๊ณ„ ํ˜•์„ฑ์— ํฐ ์˜ํ–ฅ์„ ๋ฏธ์นฉ๋‹ˆ๋‹ค.

2) ์˜๋ฌธ๋ฌธ๊ณผ ์ •์ค‘ํ•œ ํ‘œํ˜„ ๊ตฌ๋ถ„ํ•˜๊ธฐ

“Do you have this?”๋ฅผ “I want this”๋กœ ๋ฐ”๊พธ๋ฉด ๊ฐ•์••์ ์œผ๋กœ ๋А๊ปด์งˆ ์ˆ˜ ์žˆ์œผ๋ฏ€๋กœ, ์งˆ๋ฌธํ˜• ๋ฌธ์žฅ ์‚ฌ์šฉ์ด ํ•„์ˆ˜์ž…๋‹ˆ๋‹ค. ํŠนํžˆ ์˜ˆ์˜๋ฅผ ๊ฐ–์ถ˜ ์˜์–ด ํ‘œํ˜„์ด ์‡ผํ•‘ ์„ฑ๊ณต๋ฅ ์„ ๋†’์ž…๋‹ˆ๋‹ค.

์ ์ ˆํ•œ ํ†ค๊ณผ ์–ด์กฐ ์—ญ์‹œ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

3) ๋ฌธํ™” ์ฐจ์ด๋ฅผ ๊ณ ๋ คํ•œ ํ‘œํ˜„ ์„ ํƒ

ํฅ์ • ๋ฌธํ™”๊ฐ€ ์—†๋Š” ๋‚˜๋ผ์—์„œ๋Š” ๊ฐ€๊ฒฉ ํฅ์ • ์‹œ๋„๊ฐ€ ์˜คํžˆ๋ ค ๋ถˆํŽธ์„ ์ค„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํ˜„์ง€ ๋ฌธํ™” ์กฐ์‚ฌ๋ฅผ ๋ฐ”ํƒ•์œผ๋กœ ์ƒํ™ฉ์— ๋งž๋Š” ๋ฌธ์žฅ์„ ์„ ํƒํ•˜๋Š” ๊ฒƒ์ด ํ˜„๋ช…ํ•ฉ๋‹ˆ๋‹ค.

์ƒํ™ฉ๊ณผ ์žฅ์†Œ์— ๋งž๊ฒŒ ์œ ์—ฐํ•˜๊ฒŒ ๋Œ€์ฒ˜ํ•˜๋Š” ์„ผ์Šค๊ฐ€ ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค.

์‹ค์ˆ˜ ์œ ํ˜• ์ž˜๋ชป๋œ ํ‘œํ˜„ ๊ต์ •๋œ ํ‘œํ˜„ ์„ค๋ช…
๋ฌด๋ก€ํ•œ ๋ช…๋ น์กฐ “Give me a discount” “Can you give me a discount?” ์ •์ค‘ํ•œ ์š”์ฒญ์œผ๋กœ ๋ณ€๊ฒฝ
์ง์„ค์  ์š”๊ตฌ “I want this” “Do you have this?” ์งˆ๋ฌธํ˜•์œผ๋กœ ๋ถ€๋“œ๋Ÿฝ๊ฒŒ
๋ฌธํ™” ๋ฏธ๊ณ ๋ ค ํฅ์ • ์‹œ๋„ ๋ฌด๋ถ„๋ณ„ ์ƒํ™ฉ์— ๋”ฐ๋ผ ํฅ์ • ์—ฌ๋ถ€ ํŒ๋‹จ ๋ฌธํ™” ์ ํ•ฉ์„ฑ ์ค‘์š”

7. ์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ (FAQ)

Q. ํ•ด์™ธ ์‡ผํ•‘ ์‹œ ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์œผ๋กœ ๊ผญ ์•Œ์•„์•ผ ํ•  ์˜์–ด ๋ฌธ์žฅ์€ ๋ฌด์—‡์ธ๊ฐ€์š”?
A. ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์ธ ๋ฌธ์žฅ์€ ๊ฐ€๊ฒฉ ๋ฌธ์˜์ธ “How much is this?”์™€ ์žฌ๊ณ  ํ™•์ธ์šฉ “Do you have this?”์ž…๋‹ˆ๋‹ค. ์ด ๋‘ ๋ฌธ์žฅ๋งŒ ์ˆ™์ง€ํ•ด๋„ ์›ํ•˜๋Š” ์ƒํ’ˆ์˜ ๊ฐ€๊ฒฉ๊ณผ ์žฌ๊ณ ๋ฅผ ์‰ฝ๊ฒŒ ํ™•์ธํ•  ์ˆ˜ ์žˆ์–ด ์‡ผํ•‘์˜ ์ฒซ ๊ฑธ์Œ์œผ๋กœ ์ ํ•ฉํ•ฉ๋‹ˆ๋‹ค.
Q. ๊ฐ€๊ฒฉ ํฅ์ •์„ ํ•  ๋•Œ ์–ด๋–ค ํ‘œํ˜„์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ธ๊ฐ€์š”?
A. ์ •์ค‘ํ•œ ์š”์ฒญ ๋ฌธ์žฅ์ธ “Can you give me a discount?” ๋˜๋Š” “Is this the best price?”๊ฐ€ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ํ˜„์ง€ ๋ฌธํ™”์— ๋”ฐ๋ผ ๋‹ค๋ฅด์ง€๋งŒ, ํ•ญ์ƒ ์˜ˆ์˜๋ฅผ ๊ฐ–์ถ”๊ณ  ์ƒ๋Œ€๋ฐฉ์„ ๋ฐฐ๋ คํ•˜๋Š” ํ‘œํ˜„์ด ์„ฑ๊ณต์ ์ธ ํฅ์ •์— ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.
Q. ์‚ฌ์ด์ฆˆ๋‚˜ ์ƒ‰์ƒ ๋ณ€๊ฒฝ ์š”์ฒญ์€ ์–ด๋–ป๊ฒŒ ํ•˜๋‚˜์š”?
A. “Do you have this in a different size/color?” ๋˜๋Š” “Can I see other colors/sizes?”๋ฅผ ์‚ฌ์šฉํ•˜๋ฉด ๊ฐ„๋‹จํ•˜๊ฒŒ ์›ํ•˜๋Š” ์˜ต์…˜์„ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ง์›์ด ์นœ์ ˆํžˆ ์•ˆ๋‚ดํ•ด ์ค„ ๊ฐ€๋Šฅ์„ฑ์ด ๋†’์•„ ๊ตฌ๋งค ๋งŒ์กฑ๋„๊ฐ€ ์˜ฌ๋ผ๊ฐ‘๋‹ˆ๋‹ค.
Q. ํ•ด์™ธ ๋งค์žฅ์—์„œ ์˜ท์ด๋‚˜ ์‹ ๋ฐœ์„ ์ฐฉ์šฉํ•ด ๋ณด๊ณ  ์‹ถ์„ ๋•Œ๋Š” ์–ด๋–ป๊ฒŒ ๋งํ•ด์•ผ ํ•˜๋‚˜์š”?
A. “Can I try this on?”์ด๋ผ๋Š” ๋ฌธ์žฅ์ด ๊ฐ€์žฅ ํ”ํ•˜๊ณ  ์ž์—ฐ์Šค๋Ÿฝ์Šต๋‹ˆ๋‹ค. ํ”ผํŒ…๋ฃธ ์ด์šฉ ํ—ˆ๊ฐ€๋ฅผ ๋ฐ›์„ ๋•Œ ์‚ฌ์šฉํ•˜๋ฉฐ, ์˜ˆ์˜ ๋ฐ”๋ฅธ ํ‘œํ˜„์ด๋ผ ํ˜„์ง€์—์„œ๋„ ์‰ฝ๊ฒŒ ์ˆ˜์šฉ๋ฉ๋‹ˆ๋‹ค.
Q. ์‡ผํ•‘ ์˜์–ด ์‹ค๋ ฅ์„ ๋น ๋ฅด๊ฒŒ ํ–ฅ์ƒ์‹œํ‚ค๋ ค๋ฉด ์–ด๋–ค ๋ฐฉ๋ฒ•์„ ์ถ”์ฒœํ•˜๋‚˜์š”?
A. ์‹ค์ œ ์ƒํ™ฉ์—์„œ ๋ฐ˜๋ณต ์—ฐ์Šตํ•˜๋Š” ๊ฒƒ์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์œ ํŠœ๋ธŒ ์‡ผํ•‘ ์˜์ƒ ์‹œ์ฒญ, ํŒŸ์บ์ŠคํŠธ ์ฒญ์ทจ, ์ฑ—๋ด‡๊ณผ ๋Œ€ํ™” ์—ฐ์Šต ๋“ฑ ๋‹ค์–‘ํ•œ ๋ฐฉ๋ฒ•์„ ๋ณ‘ํ–‰ํ•˜๋ฉด ์‹ค์ „ ๊ฐ๊ฐ์„ ๋น ๋ฅด๊ฒŒ ๋†’์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด ๋ธ”๋กœ๊ทธ์˜ ์ธ๊ธฐ ๊ฒŒ์‹œ๋ฌผ

๊ฐ์‹ค ์ฒญ์†Œ ์š”์ฒญ·๊ฑฐ์ ˆํ•  ๋•Œ ์“ฐ๋Š” ์‹ค์ œ ํ˜ธํ…” ์˜์–ด ํ‘œํ˜„ ์ •๋ฆฌ

์ง€๊ธˆ ๋†“์น˜๋ฉด ํ›„ํšŒํ•ฉ๋‹ˆ๋‹ค ๋“€์˜ค๋ง๊ณ  ํ”„๋ฆฌ๋ฏธ์—„ ๋ฌด๋ฃŒ ์ฒดํ—˜ํ•ด๋ณด์„ธ์š”

๋งต๊ธฐ ์กฐ์ ˆ ์š”์ฒญ ์ด๋ ‡๊ฒŒ ์˜์–ด๋กœ ๋งํ•˜์„ธ์š”