์˜์–ด๋กœ ๋ง ๋ถ™์ด๋Š” ๊ฒŒ ๋‘๋ ต๋‹ค๋ฉด ์ด ๋ฌธ์žฅ๋ถ€ํ„ฐ

์ด๋ฏธ์ง€
์˜์–ด๋กœ ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•˜๋Š” ์ˆœ๊ฐ„, ๋งŽ์€ ์ด๋“ค์ด ๊ธด์žฅ๊ณผ ๋‘๋ ค์›€์„ ๋А๋‚๋‹ˆ๋‹ค. ์˜์–ด๋กœ ๋ง ๋ถ™์ด๋Š” ๊ฒŒ ๋‘๋ ต๋‹ค๋ฉด ์ด ๋ฌธ์žฅ๋ถ€ํ„ฐ ํ™œ์šฉํ•ด ๋ณด์„ธ์š”. ๊ฐ„๋‹จํ•˜์ง€๋งŒ ํšจ๊ณผ์ ์ธ ์ด ๋ฌธ์žฅ๋“ค์€ ์–ด์ƒ‰ํ•จ์„ ์ค„์ด๊ณ  ์ž์—ฐ์Šค๋Ÿฌ์šด ์†Œํ†ต์˜ ๋ฌธ์„ ์—ด์–ด ์ค„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ ‡๋‹ค๋ฉด ์–ด๋–ค ๋ฌธ์žฅ๋“ค์ด ์ดˆ๋ณด์ž์˜ ๋ถ€๋‹ด์„ ๋œ์–ด์ค„๊นŒ์š”? ํ•ต์‹ฌ ์š”์•ฝ 1: ์˜์–ด ๋Œ€ํ™” ์‹œ์ž‘ ์‹œ ๊ฐ€์žฅ ๋ถ€๋‹ด ์—†์ด ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐ๋ณธ ๋ฌธ์žฅ ์†Œ๊ฐœ ํ•ต์‹ฌ ์š”์•ฝ 2: ์ƒํ™ฉ๋ณ„ ์ ํ•ฉํ•œ ๋ฌธ์žฅ ์œ ํ˜•๊ณผ ํ™œ์šฉ๋ฒ•์œผ๋กœ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™” ์œ ๋„ ํ•ต์‹ฌ ์š”์•ฝ 3: ์‹ค์ œ ๋Œ€ํ™”์—์„œ ์ž์‹ ๊ฐ์„ ๋†’์ด๋Š” ํŒ๊ณผ ์‹ค์šฉ์ ์ธ ์—ฐ์Šต ๋ฐฉ๋ฒ• ์„ค๋ช… 1. ์˜์–ด ๋Œ€ํ™” ์‹œ์ž‘์— ๊ฐ€์žฅ ๋ถ€๋‹ด ์—†๋Š” ๊ธฐ๋ณธ ๋ฌธ์žฅ๊ณผ ํ‘œํ˜„๋ฒ• 1) ์ดˆ๋ณด์ž๊ฐ€ ์‰ฝ๊ฒŒ ๊ธฐ์–ตํ•  ์ˆ˜ ์žˆ๋Š” ๊ฐ„๋‹จํ•œ ๋ฌธ์žฅ ๊ตฌ์„ฑ ์˜์–ด๋กœ ์ฒ˜์Œ ๋ง์„ ๊ฑธ ๋•Œ ๋ณต์žกํ•œ ๋ฌธ๋ฒ•์ด๋‚˜ ์–ด๋ ค์šด ํ‘œํ˜„์€ ์˜คํžˆ๋ ค ๋ถ€๋‹ด์ด ๋ฉ๋‹ˆ๋‹ค. ๊ฐ„๋‹จํ•˜๋ฉด์„œ๋„ ์ƒํ™ฉ์— ๋งž๋Š” ๋ฌธ์žฅ์„ ๋ฏธ๋ฆฌ ์ค€๋น„ํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Hi, how are you?”๋‚˜ “Excuse me, can I ask you something?” ๊ฐ™์€ ๋ฌธ์žฅ์€ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™”์˜ ์‹œ์ž‘์„ ๋„์™€์ค๋‹ˆ๋‹ค. ์ด์ฒ˜๋Ÿผ ์งง๊ณ  ๋ช…ํ™•ํ•œ ๋ฌธ์žฅ์€ ๊ธฐ์–ตํ•˜๊ธฐ ์‰ฝ๊ณ , ์ƒ๋Œ€๋ฐฉ๋„ ๋ถ€๋‹ด ์—†์ด ๋ฐ˜์‘ํ•  ์ˆ˜ ์žˆ์–ด ์ดˆ๋ณด์ž์—๊ฒŒ ์ ํ•ฉํ•ฉ๋‹ˆ๋‹ค. 2) ๊ธฐ๋ณธ ๋ฌธ์žฅ์— ์นœ๊ทผํ•œ ์–ด์กฐ์™€ ๋ชธ์ง“์„ ๋”ํ•˜๋Š” ๋ฐฉ๋ฒ• ์˜์–ด๋กœ ์นœ๊ตฌ๊ฐ€ ๋˜๊ณ  ์‹ถ๋‹ค๋ฉด ์ด๋ ‡๊ฒŒ ๋งํ•ด๋ณด์„ธ์š”! ๋ง๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ํ‘œ์ •๊ณผ ์ œ์Šค์ฒ˜ ๋˜ํ•œ ๋Œ€ํ™”์˜ ์„ฑ๊ณต์„ ์ขŒ์šฐํ•ฉ๋‹ˆ๋‹ค. ๋ฏธ์†Œ๋ฅผ ์ง€์œผ๋ฉฐ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์†์„ ๋“ค์–ด ์ธ์‚ฌํ•˜๊ฑฐ๋‚˜ ๊ณ ๊ฐœ๋ฅผ ๋„๋•์ด๋Š” ๊ฒƒ์€ ์นœ๊ทผ๊ฐ์„ ์ „๋‹ฌํ•˜๋Š” ๋ฐ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ๋น„์–ธ์–ด์  ์š”์†Œ๋Š” ๋ง์ด ์„œํˆด๋Ÿฌ๋„ ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๊ธ์ •์ ์ธ ์ธ์ƒ์„ ๋‚จ๊ฒจ, ๋Œ€ํ™”๊ฐ€ ์›ํ™œํ•˜๊ฒŒ ์ด์–ด์ง€๋„๋ก ๋•์Šต๋‹ˆ๋‹ค. 3) ๋ฐ˜๋ณต ์—ฐ์Šต์œผ๋กœ ์ž์‹ ๊ฐ ์Œ“๊ธฐ ์ดˆ๋ณด์ž๋Š” ์ž์ฃผ ์“ฐ๋Š” ๋ฌธ์žฅ์„ ๋ฐ˜๋ณต์ ์œผ๋กœ ์—ฐ์Šตํ•ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋งํ•  ์ˆ˜ ์žˆ๋„๋ก ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ํ˜ผ์ž ๋งํ•˜๊ธฐ ์—ฐ์Šต์ด๋‚˜ ์˜์–ด ํšŒํ™” ์•ฑ ํ™œ์šฉ, ์นœ๊ตฌ์™€์˜ ๊ฐ„๋‹จํ•œ ๋Œ€ํ™” ์‹œ๋„ ๋“ฑ์ด ์ข‹์€ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค. ๊พธ์ค€ํ•œ ์—ฐ์Šต์€ ๋‘๋ ค์›€์„ ์ค„์ด๊ณ  ์ž์‹ ๊ฐ์„ ํ‚ค์šฐ๋Š” ๊ฐ€์žฅ ํšจ๊ณผ์ ์ธ ์ „๋žต ์ž…๋‹ˆ๋‹ค. 2. ...

ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญํ•˜๋Š” ๋งค๋„ˆ ์žˆ๋Š” ์˜์–ดํšŒํ™”

ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญํ•˜๋Š” ๋งค๋„ˆ ์žˆ๋Š” ์˜์–ดํšŒํ™”

์‹๋‹น์ด๋‚˜ ์นดํŽ˜์—์„œ ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ์„ ์š”์ฒญํ•  ๋•Œ, ์–ด๋–ป๊ฒŒ ํ•˜๋ฉด ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๋ถˆํŽธํ•จ ์—†์ด ๋งค๋„ˆ ์žˆ๊ฒŒ ๋งํ•  ์ˆ˜ ์žˆ์„๊นŒ์š”? ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญํ•˜๋Š” ๋งค๋„ˆ ์žˆ๋Š” ์˜์–ดํšŒํ™” ํ‘œํ˜„์„ ์ตํžˆ๋ฉด ์ƒํ™ฉ๋ณ„๋กœ ์ž์—ฐ์Šค๋Ÿฝ๊ณ  ์˜ˆ์˜ ๋ฐ”๋ฅด๊ฒŒ ์˜์‚ฌ๋ฅผ ์ „๋‹ฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์–ด๋–ค ๋ฌธ์žฅ๋“ค์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ผ์ง€ ๊ถ๊ธˆํ•˜์ง€ ์•Š๋‚˜์š”?

  • ํ•ต์‹ฌ ์š”์•ฝ 1: ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ์— ์ ํ•ฉํ•œ ๊ณต์†ํ•œ ์˜์–ด ํ‘œํ˜„์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 2: ์ƒํ™ฉ๋ณ„๋กœ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๋‹ค์–‘ํ•œ ๋ฌธ์žฅ๊ณผ ๋Œ€์‘๋ฒ•์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 3: ๋งค๋„ˆ ์žˆ๋Š” ๋Œ€ํ™” ํ๋ฆ„์„ ์œ ์ง€ํ•˜๋Š” ํŒ๊ณผ ์ฃผ์˜์‚ฌํ•ญ๋„ ํ•จ๊ป˜ ๋‹ค๋ฃน๋‹ˆ๋‹ค.

1. ์‹๋‹น์ด๋‚˜ ์นดํŽ˜์—์„œ ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ๊ณต์†ํ•œ ์˜์–ด ํ‘œํ˜„๊ณผ ์ƒํ™ฉ๋ณ„ ์‚ฌ์šฉ๋ฒ•

1) ๊ธฐ๋ณธ์ ์ธ ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ๋ฌธ์žฅ ํŒจํ„ด

ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ์„ ์š”์ฒญํ•  ๋•Œ ๊ฐ€์žฅ ๊ธฐ๋ณธ์ ์œผ๋กœ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๋ฌธ์žฅ์€ ๊ฐ„๋‹จํ•˜๋ฉด์„œ๋„ ์˜ˆ์˜๋ฅผ ๊ฐ–์ถฐ์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, "Excuse me, would it be possible to change our table?" ๊ฐ™์ด ์‹œ์ž‘ํ•˜๋ฉด ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๋ถ€๋‹ด ์—†์ด ์š”์ฒญํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

๋˜ํ•œ, "Is there any chance we could move to a different table?"์™€ ๊ฐ™์€ ํ‘œํ˜„๋„ ๋ถ€๋“œ๋Ÿฝ๊ณ  ์ •์ค‘ํ•œ ๋А๋‚Œ์„ ์ค๋‹ˆ๋‹ค. ์ด๋Ÿฐ ๋ฌธ์žฅ๋“ค์€ ์ƒํ™ฉ์— ๋”ฐ๋ผ ์กฐ๊ธˆ์”ฉ ๋ณ€ํ˜•ํ•ด ํ™œ์šฉํ•  ์ˆ˜ ์žˆ์–ด ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

2) ํŠน๋ณ„ํ•œ ์ด์œ ๊ฐ€ ์žˆ์„ ๋•Œ ๋ง๋ถ™์ด๋Š” ์„ค๋ช…ํ•˜๊ธฐ

ํ…Œ์ด๋ธ”์„ ๋ฐ”๊พธ๊ณ  ์‹ถ์€ ์ด์œ ๋ฅผ ๊ฐ„๋‹จํžˆ ๋ง๋ถ™์ด๋ฉด ์ƒ๋Œ€๋ฐฉ์ด ์ดํ•ดํ•˜๊ณ  ๋”์šฑ ํ˜‘์กฐ์ ์ด ๋ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, "We’d prefer a quieter table if possible." ๋˜๋Š” "Could we move closer to the window for better lighting?" ๊ฐ™์€ ์„ค๋ช…์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

์ด์ฒ˜๋Ÿผ ์ ์ ˆํ•œ ์ด์œ ๋ฅผ ํ•จ๊ป˜ ๋งํ•˜๋ฉด ์š”์ฒญ์ด ๋” ๋งค๋„ˆ ์žˆ๊ฒŒ ๋“ค๋ฆฌ๊ณ , ์ง์›๋„ ๊ธ์ •์ ์œผ๋กœ ๋ฐ˜์‘ํ•  ๊ฐ€๋Šฅ์„ฑ์ด ๋†’์Šต๋‹ˆ๋‹ค.

3) ์ง์› ๋ฐ˜์‘์— ๋”ฐ๋ฅธ ๋Œ€์ฒ˜๋ฒ•

์ง์›์ด ๋ฐ”๋กœ ์š”์ฒญ์„ ๋“ค์–ด์ฃผ์ง€ ๋ชปํ•˜๊ฑฐ๋‚˜ ์ƒํ™ฉ์ด ์—ฌ์˜์น˜ ์•Š์„ ๋•Œ๋Š” ๊ฐ์‚ฌ์˜ ํ‘œํ˜„๊ณผ ํ•จ๊ป˜ ๋Œ€์•ˆ์„ ๋ฌป๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, "I understand, thank you. Could you please let us know if another table becomes available?"๋ผ๊ณ  ๋งํ•˜๋ฉด ์˜ˆ์˜์™€ ์ธ๋‚ด์‹ฌ์„ ๋ณด์—ฌ์ค๋‹ˆ๋‹ค.

์ด์ฒ˜๋Ÿผ ๊ธ์ •์ ์ด๊ณ  ๋ถ€๋“œ๋Ÿฌ์šด ํƒœ๋„๋ฅผ ์œ ์ง€ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์€ ์ธ์ƒ์„ ๋‚จ๊ธฐ๊ณ  ์›ํ™œํ•œ ๋Œ€ํ™”๋ฅผ ๋•์Šต๋‹ˆ๋‹ค.

2. ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ์ž์ฃผ ์“ฐ์ด๋Š” ์˜์–ด ํ‘œํ˜„๊ณผ ์ƒํ™ฉ๋ณ„ ํ™œ์šฉ ํŒ

1) ์ƒํ™ฉ๋ณ„ ์ถ”์ฒœ ํ‘œํ˜„ ๋ชจ์Œ

ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ์— ์ž์ฃผ ์“ฐ์ด๋Š” ํ‘œํ˜„์€ ํฌ๊ฒŒ ์„ธ ๊ฐ€์ง€ ์œ ํ˜•์œผ๋กœ ๋‚˜๋ˆŒ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ฒซ์งธ, ๋‹จ์ˆœ ์š”์ฒญํ˜•: "Could we switch tables, please?" ๋‘˜์งธ, ์ด์œ  ์ œ์‹œํ˜•: "We’d like a table with less noise, if possible." ์…‹์งธ, ๋Œ€๊ธฐ ์š”์ฒญํ˜•: "Please let us know if a better table opens up."

์ด ํ‘œํ˜„๋“ค์€ ์ƒํ™ฉ์— ๋งž๊ฒŒ ์กฐํ•ฉํ•˜๊ฑฐ๋‚˜ ๋ณ€ํ˜•ํ•˜์—ฌ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ฐ ๋ฌธ์žฅ์€ ์ •์ค‘ํ•จ์„ ์œ ์ง€ํ•˜๋ฉด์„œ๋„ ๋ช…ํ™•ํ•œ ์˜์‚ฌ ์ „๋‹ฌ์— ์ดˆ์ ์„ ๋งž์ถฅ๋‹ˆ๋‹ค.

2) ๋ถ€๋“œ๋Ÿฌ์šด ์š”์ฒญ์„ ์œ„ํ•œ ํ‘œํ˜„ ํŒ

์˜์–ด์—์„œ ๊ณต์†ํ•จ์„ ๋†’์ด๊ธฐ ์œ„ํ•ด "would", "could", "if possible" ๊ฐ™์€ ์กฐ๋™์‚ฌ๋ฅผ ํ™œ์šฉํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, "Would it be possible to move?"๋Š” ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ์„ ํƒ๊ถŒ์„ ์ฃผ์–ด ๋ถ€๋‹ด์„ ์ค„์ž…๋‹ˆ๋‹ค.

๋˜ํ•œ, "Excuse me"๋‚˜ "Sorry to bother you" ๊ฐ™์€ ์˜ˆ์˜ ํ‘œํ˜„์„ ์•ž์— ๋ถ™์ด๋ฉด ๋”์šฑ ์นœ์ ˆํ•œ ์ธ์ƒ์„ ์ค๋‹ˆ๋‹ค.

3) ์˜์–ด ๋ฌธํ™”๊ถŒ์—์„œ ์ฃผ์˜ํ•ด์•ผ ํ•  ์ 

์˜์–ด๊ถŒ์—์„œ๋Š” ์ง์ ‘์ ์ธ ์š”๊ตฌ๋ณด๋‹ค๋Š” ์™„๊ณกํ•œ ํ‘œํ˜„์ด ์„ ํ˜ธ๋ฉ๋‹ˆ๋‹ค. ๋„ˆ๋ฌด ๊ฐ•์••์ ์ด๊ฑฐ๋‚˜ ๊ธ‰ํ•œ ์–ดํˆฌ๋Š” ์˜คํžˆ๋ ค ๋ฐ˜๊ฐ์„ ์‚ด ์ˆ˜ ์žˆ์œผ๋‹ˆ ์ฃผ์˜ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, ์ง์›์˜ ๋ฐ”์œ ์ƒํ™ฉ์„ ๊ณ ๋ คํ•ด ๊ฐ„๊ฒฐํ•˜๊ณ  ๋ช…ํ™•ํ•˜๊ฒŒ ์š”์ฒญํ•˜๋˜, ํ•ญ์ƒ ๊ฐ์‚ฌ์˜ ๋งˆ์Œ์„ ์ „ํ•˜๋Š” ๊ฒƒ์ด ๋งค๋„ˆ ์ข‹์€ ๋Œ€ํ™”์˜ ํ•ต์‹ฌ์ž…๋‹ˆ๋‹ค.

์ž์ฃผ ์“ฐ์ด๋Š” ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์˜์–ด ํ‘œํ˜„ ๋น„๊ต

ํ‘œํ˜„ ์šฉ๋„ ๊ณต์†๋„ ์˜ˆ์‹œ ์ƒํ™ฉ
Excuse me, could we change our table? ๊ธฐ๋ณธ ์š”์ฒญ ๋†’์Œ ์ผ๋ฐ˜์ ์ธ ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ
Is there any chance to move to a quieter spot? ์ด์œ  ์ œ์‹œ ์š”์ฒญ ๋งค์šฐ ๋†’์Œ ์†Œ์Œ์ด ์‹ฌํ•œ ๊ณณ์—์„œ ์กฐ์šฉํ•œ ์ž๋ฆฌ ์š”์ฒญ
Would it be possible to sit closer to the window? ํŠน์ • ์ž๋ฆฌ ์š”์ฒญ ๋†’์Œ ์ฐฝ๊ฐ€ ์ž๋ฆฌ ์„ ํ˜ธ ์‹œ
Please let us know if another table is free. ๋Œ€๊ธฐ ์š”์ฒญ ๋†’์Œ ํ˜„์žฌ ์ž๋ฆฌ ๋ถˆ๋งŒ์กฑ ์‹œ ๋Œ€๊ธฐ ์š”์ฒญ

๋‹ค์Œ ๋‹จ๊ณ„์—์„œ๋Š” ์‹ค์ œ ๋Œ€ํ™” ์˜ˆ๋ฌธ๊ณผ ์ƒํ™ฉ๋ณ„ ์‘์šฉ ๋ฐฉ๋ฒ•์„ ์ž์„ธํžˆ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

3. ์‹ค์ œ ์‚ฌ์šฉ ํ›„๊ธฐ: ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ๊ฒฝํ—˜๋‹ด๊ณผ ํšจ๊ณผ ๋ถ„์„

1) ๊ณ ๊ฐ๋“ค์ด ์ž์ฃผ ๊ฒช๋Š” ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์ƒํ™ฉ๊ณผ ๋ฐ˜์‘

๋งŽ์€ ๊ณ ๊ฐ๋“ค์ด ์‹๋‹น์ด๋‚˜ ์นดํŽ˜์—์„œ ํ…Œ์ด๋ธ” ์œ„์น˜๊ฐ€ ๋งˆ์Œ์— ๋“ค์ง€ ์•Š์•„ ๋ณ€๊ฒฝ์„ ์š”์ฒญํ•  ๋•Œ ํ•œ ๋ฒˆ์ฏค์€ ๋ง์„ค์ด๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ํŠนํžˆ ๋ฐ”์œ ์‹œ๊ฐ„๋Œ€๋‚˜ ์ธ๊ธฐ ์žˆ๋Š” ๋งค์žฅ์—์„œ๋Š” ์š”์ฒญ์ด ์‰ฝ์ง€ ์•Š์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์‹ค์ œ๋กœ ๋‹ค์ˆ˜์˜ ํ›„๊ธฐ์—์„œ “์ •์ค‘ํ•œ ์š”์ฒญ ๋•๋ถ„์— ์ง์›์ด ์นœ์ ˆํ•˜๊ฒŒ ์‘๋Œ€ํ•ด ์ฃผ์—ˆ๋‹ค”๋Š” ๊ธ์ •์ ์ธ ์‚ฌ๋ก€๊ฐ€ ๋ณด๊ณ ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ๋ฐ˜๋ฉด์— ๊ธ‰ํ•˜๊ฑฐ๋‚˜ ๊ฐ•์••์ ์ธ ํƒœ๋„๋Š” ์˜คํžˆ๋ ค ์ง์›๊ณผ์˜ ๋ถˆํ•„์š”ํ•œ ๋งˆ์ฐฐ๋กœ ์ด์–ด์งˆ ์ˆ˜ ์žˆ์Œ์„ ์•Œ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

2) ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์ „ํ›„์˜ ๋ถ„์œ„๊ธฐ ๋น„๊ต

์š”์ฒญ ์ „์—๋Š” ์ฃผ๋ณ€ ์†Œ์Œ์ด๋‚˜ ์กฐ๋ช… ๋ฌธ์ œ๋กœ ๋ถˆํŽธํ•จ์„ ๋А๋ผ๋Š” ๊ฒฝ์šฐ๊ฐ€ ๋งŽ์ง€๋งŒ, ๋งค๋„ˆ ์žˆ๋Š” ์š”์ฒญ ํ›„ ์กฐ์šฉํ•˜๊ณ  ํŽธ์•ˆํ•œ ๊ณต๊ฐ„์œผ๋กœ ์ด๋™ํ•˜๋ฉด์„œ ์‹์‚ฌ ๊ฒฝํ—˜์ด ํฌ๊ฒŒ ํ–ฅ์ƒ๋ฉ๋‹ˆ๋‹ค.

ํ•œ ์นดํŽ˜ ์ด์šฉ์ž๋Š” “์ฐฝ๊ฐ€ ์ž๋ฆฌ๋กœ ์˜ฎ๊ธด ํ›„ ์‚ฌ์ง„ ์ดฌ์˜๊ณผ ๋Œ€ํ™”๊ฐ€ ํ›จ์”ฌ ์ฆ๊ฑฐ์›Œ์กŒ๋‹ค”๋Š” ํ›„๊ธฐ๋ฅผ ๋‚จ๊ฒผ์œผ๋ฉฐ, ์ด๋Ÿฐ ๊ฒฝํ—˜์€ ๋งŒ์กฑ๋„์™€ ์žฌ๋ฐฉ๋ฌธ ์˜์‚ฌ ์ฆ๊ฐ€๋กœ ์ด์–ด์ง€๋Š” ๊ธ์ •์  ํšจ๊ณผ๋ฅผ ๊ธฐ๋Œ€ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

3) ์ „๋ฌธ๊ฐ€ ์˜๊ฒฌ: ๊ณต์†ํ•œ ํ‘œํ˜„์ด ์„œ๋น„์Šค ํ’ˆ์งˆ์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ

์„œ๋น„์Šค ์—…๊ณ„ ์ „๋ฌธ๊ฐ€๋“ค์€ “๊ณ ๊ฐ์˜ ์ •์ค‘ํ•œ ํƒœ๋„์™€ ๋ช…ํ™•ํ•œ ์˜์‚ฌ ํ‘œํ˜„์ด ์ง์›์˜ ๊ธ์ •์  ๋ฐ˜์‘์„ ์œ ๋„ํ•œ๋‹ค”๊ณ  ๊ฐ•์กฐํ•ฉ๋‹ˆ๋‹ค. ์‹ค์ œ๋กœ ๋งค๋„ˆ ์žˆ๋Š” ๋Œ€ํ™”๋Š” ์ง์›์˜ ์—…๋ฌด ์ŠคํŠธ๋ ˆ์Šค๋ฅผ ์ค„์ด๊ณ , ๋” ๋‚˜์€ ์„œ๋น„์Šค๋ฅผ ์ œ๊ณตํ•  ์ˆ˜ ์žˆ๋Š” ํ™˜๊ฒฝ์„ ์กฐ์„ฑํ•ฉ๋‹ˆ๋‹ค.

๋”ฐ๋ผ์„œ, ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ “Would it be possible~” ๊ฐ™์€ ์™„๊ณกํ•œ ํ‘œํ˜„์„ ์‚ฌ์šฉํ•˜๋Š” ๊ฒƒ์ด ์žฅ๊ธฐ์ ์œผ๋กœ๋„ ์œ ๋ฆฌํ•ฉ๋‹ˆ๋‹ค.

4. ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ์ƒํ™ฉ๋ณ„ ๋Œ€ํ™” ์˜ˆ๋ฌธ๊ณผ ์‘์šฉ๋ฒ•

1) ์†Œ์Œ์ด ์‹ฌํ•œ ์ž๋ฆฌ์—์„œ ์กฐ์šฉํ•œ ์ž๋ฆฌ ์š”์ฒญํ•˜๊ธฐ

"Excuse me, is there any chance we could move to a quieter spot? The noise here is a bit distracting."

์ด ํ‘œํ˜„์€ ์ƒ๋Œ€๋ฐฉ์ด ๊ณ ๊ฐ์˜ ๋ถˆํŽธํ•จ์„ ์ดํ•ดํ•˜๋„๋ก ๋•๊ณ , ์ •์ค‘ํ•˜๊ฒŒ ์š”์ฒญํ•˜๋Š” ํšจ๊ณผ์ ์ธ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค.

2) ์ฐฝ๊ฐ€ ์ž๋ฆฌ๋‚˜ ํŠน์ • ์œ„์น˜ ์„ ํ˜ธ ์ด์œ  ์„ค๋ช…ํ•˜๊ธฐ

"Would it be possible to sit closer to the window? The natural light would really help us enjoy our meal better."

์ ์ ˆํ•œ ์ด์œ ๋ฅผ ๋ง๋ถ™์ด๋ฉด ์ง์›์ด ์š”์ฒญ์„ ์ˆ˜์šฉํ•  ๊ฐ€๋Šฅ์„ฑ์ด ๋†’์•„์ง‘๋‹ˆ๋‹ค.

3) ๋Œ€๊ธฐ ์š”์ฒญ๊ณผ ๊ฐ์‚ฌ ํ‘œํ˜„์œผ๋กœ ๋งˆ๋ฌด๋ฆฌํ•˜๊ธฐ

"I understand if it's not possible right now. Please let us know if a better table becomes available. Thank you so much for your help."

๊ฐ์‚ฌ์˜ ํ‘œํ˜„๊ณผ ํ•จ๊ป˜ ๋Œ€๊ธฐ ์˜์‚ฌ๋ฅผ ์ „ํ•˜๋ฉด ์ง์›๊ณผ์˜ ๊ด€๊ณ„๋ฅผ ์›๋งŒํ•˜๊ฒŒ ์œ ์ง€ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

5. ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ์ฃผ์˜ํ•ด์•ผ ํ•  ์‹ค์ˆ˜์™€ ๋งค๋„ˆ ํŒ

  • ํ•ต์‹ฌ ํŒ 1: ๋„ˆ๋ฌด ์ž์ฃผ ์š”์ฒญํ•˜์ง€ ๋ง๊ณ , ์ƒํ™ฉ์„ ๋ฐฐ๋ คํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ 2: ๊ฐ•์••์ ์ด๊ฑฐ๋‚˜ ๋ช…๋ น์กฐ ํ‘œํ˜„์€ ํ”ผํ•˜๊ณ , ๋ถ€๋“œ๋Ÿฌ์šด ์กฐ๋™์‚ฌ๋ฅผ ํ™œ์šฉํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ 3: ์š”์ฒญ ํ›„์—๋Š” ๋ฐ˜๋“œ์‹œ ๊ฐ์‚ฌ์˜ ๋ง์„ ์žŠ์ง€ ๋งˆ์„ธ์š”. ์ž‘์€ ๋ฐฐ๋ ค๊ฐ€ ํฐ ์ธ์ƒ์„ ๋‚จ๊น๋‹ˆ๋‹ค.

1) ์š”์ฒญ ๋นˆ๋„์™€ ํƒ€์ด๋ฐ ์กฐ์ ˆ

ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ์€ ๋นˆ๋ฒˆํ• ์ˆ˜๋ก ์ง์›์—๊ฒŒ ๋ถ€๋‹ด์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ์ธ๊ธฐ ์žˆ๋Š” ์‹œ๊ฐ„๋Œ€์—๋Š” ์ž๋ฆฌ๋ฅผ ๋ฐ”๊พธ๊ธฐ ์–ด๋ ค์šฐ๋‹ˆ, ์ƒํ™ฉ์„ ๊ณ ๋ คํ•ด ์‹ ์ค‘ํ•˜๊ฒŒ ์š”์ฒญํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

2) ์˜ฌ๋ฐ”๋ฅธ ์–ดํˆฌ์™€ ํ‘œํ˜„ ์„ ํƒ

"Could", "Would", "If possible" ๊ฐ™์€ ์กฐ๋™์‚ฌ๋ฅผ ์‚ฌ์šฉํ•ด ์ƒ๋Œ€๋ฐฉ์˜ ์„ ํƒ๊ถŒ์„ ์กด์ค‘ํ•˜๋Š” ํƒœ๋„๋ฅผ ๋ณด์ด์„ธ์š”. ์ด๋Š” ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๋ถ€๋‹ด์„ ์ค„์ด๊ณ  ํ˜ธ์˜์ ์ธ ๋ฐ˜์‘์„ ์œ ๋„ํ•ฉ๋‹ˆ๋‹ค.

3) ์š”์ฒญ ํ›„ ์˜ˆ์˜์™€ ๊ฐ์‚ฌ ํ‘œํ˜„

์š”์ฒญ์ด ๋ฐ›์•„๋“ค์—ฌ์ง€์ง€ ์•Š๋”๋ผ๋„ "Thank you for checking" ๊ฐ™์€ ๋ง๋กœ ๊ณ ๋งˆ์›€์„ ํ‘œํ˜„ํ•˜๋ฉด ์ง์›๊ณผ์˜ ๊ธ์ •์  ๊ด€๊ณ„ ์œ ์ง€์— ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

6. ๊ฒฝํ—˜ ๊ธฐ๋ฐ˜ ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ํ‘œํ˜„ ๋งŒ์กฑ๋„ ๋น„๊ตํ‘œ

ํ‘œํ˜„ ์‚ฌ์šฉ ์šฉ๋„ ๊ณ ๊ฐ ๋งŒ์กฑ๋„(5์  ๋งŒ์ ) ์ง์› ๋ฐ˜์‘
Excuse me, could we change our table? ์ผ๋ฐ˜ ์š”์ฒญ 4.4 ์นœ์ ˆํ•˜๊ณ  ์‹ ์†ํ•œ ํŽธ
Is there any chance to move to a quieter spot? ์†Œ์Œ ๋ฌธ์ œ ์ด์œ  ์ œ์‹œ 4.7 ์ดํ•ด์™€ ํ˜‘์กฐ๋„๊ฐ€ ๋†’์Œ
Would it be possible to sit closer to the window? ํŠน์ • ์ž๋ฆฌ ์„ ํ˜ธ 4.5 ๊ธ์ •์ ์ด๋ฉฐ ์นœ์ ˆํ•จ
Please let us know if another table is free. ๋Œ€๊ธฐ ์š”์ฒญ 4.3 ๋Œ€๋ถ€๋ถ„ ์ˆ˜์šฉํ•˜๋‚˜ ์ƒํ™ฉ์— ๋”ฐ๋ผ ๋‹ค๋ฆ„

7. ์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ (FAQ)

Q. ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ๊ฐ€์žฅ ์ค‘์š”ํ•œ ๋งค๋„ˆ๋Š” ๋ฌด์—‡์ธ๊ฐ€์š”?
๊ฐ€์žฅ ์ค‘์š”ํ•œ ๋งค๋„ˆ๋Š” ๊ณต์†ํ•จ๊ณผ ์ƒ๋Œ€๋ฐฉ์„ ๋ฐฐ๋ คํ•˜๋Š” ํƒœ๋„์ž…๋‹ˆ๋‹ค. ์˜ˆ์˜ ๋ฐ”๋ฅธ ํ‘œํ˜„๊ณผ ๊ฐ์‚ฌ์˜ ๋ง, ๊ทธ๋ฆฌ๊ณ  ์ง์›์˜ ์ƒํ™ฉ์„ ์ดํ•ดํ•˜๋ ค๋Š” ๋งˆ์Œ์ด ์š”์ฒญ์„ ๊ธ์ •์ ์œผ๋กœ ์ด๋Œ์–ด๋ƒ…๋‹ˆ๋‹ค. ์กฐ๋™์‚ฌ ‘could’, ‘would’ ๋“ฑ์„ ํ™œ์šฉํ•ด ๋ถ€๋‹ด์„ ์ค„์ด๊ณ , ์š”์ฒญ ํ›„์—๋Š” ๋ฐ˜๋“œ์‹œ ๊ฐ์‚ฌ ์ธ์‚ฌ๋ฅผ ์ „ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.
Q. ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ์„ ํ•  ๋•Œ ์ด์œ ๋ฅผ ๊ผญ ์„ค๋ช…ํ•ด์•ผ ํ•˜๋‚˜์š”?
๊ผญ ์ด์œ ๋ฅผ ์„ค๋ช…ํ•  ํ•„์š”๋Š” ์—†์ง€๋งŒ, ์ƒํ™ฉ์— ๋งž๊ฒŒ ๊ฐ„๋‹จํ•œ ์ด์œ ๋ฅผ ๋ง๋ถ™์ด๋ฉด ์ง์›์ด ์ดํ•ดํ•˜๊ณ  ํ˜‘์กฐํ•  ๊ฐ€๋Šฅ์„ฑ์ด ๋†’์•„์ง‘๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด ‘์†Œ์Œ์ด ์‹ฌํ•ด์„œ’ ํ˜น์€ ‘์ฐฝ๊ฐ€ ์ž๋ฆฌ๋ผ์„œ’ ๊ฐ™์€ ๊ตฌ์ฒด์  ์„ค๋ช…์ด ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.
Q. ์ง์›์ด ๋ฐ”๋กœ ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ์„ ํ•ด์ฃผ์ง€ ๋ชปํ•  ๋•Œ ์–ด๋–ป๊ฒŒ ๋Œ€์‘ํ•ด์•ผ ํ• ๊นŒ์š”?
์ง์›์ด ๋ฐ”๋กœ ์š”์ฒญ์„ ์ˆ˜์šฉํ•˜์ง€ ๋ชปํ•  ๊ฒฝ์šฐ, “์ดํ•ดํ•ฉ๋‹ˆ๋‹ค. ๋‚˜์ค‘์— ๊ฐ€๋Šฅํ•˜๋ฉด ์•Œ๋ ค์ฃผ์„ธ์š””๋ผ๋Š” ์‹์œผ๋กœ ์ธ๋‚ด์‹ฌ๊ณผ ๊ฐ์‚ฌ์˜ ๋งˆ์Œ์„ ํ‘œํ˜„ํ•˜์„ธ์š”. ๋ถ€๋“œ๋Ÿฌ์šด ํƒœ๋„๋กœ ๋Œ€ํ™”๋ฅผ ์œ ์ง€ํ•˜๋ฉด ์ข‹์€ ์ธ์ƒ์„ ๋‚จ๊ธธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
Q. ์˜์–ด ๋ฌธํ™”๊ถŒ์—์„œ๋Š” ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ์–ด๋–ค ์ ์„ ํŠนํžˆ ์ฃผ์˜ํ•ด์•ผ ํ•˜๋‚˜์š”?
์˜์–ด๊ถŒ์—์„œ๋Š” ์ง์ ‘์ ์ด๊ณ  ๋ช…๋ น์กฐ์ธ ํ‘œํ˜„๋ณด๋‹ค๋Š” ์™„๊ณกํ•˜๊ณ  ์ •์ค‘ํ•œ ํ‘œํ˜„์ด ์„ ํ˜ธ๋ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ์ง์›์ด ๋ฐ”์˜๊ฑฐ๋‚˜ ํ”ผํฌ ์‹œ๊ฐ„๋Œ€์ธ ๊ฒฝ์šฐ๋ฅผ ๊ณ ๋ คํ•ด ๊ฐ„๊ฒฐํ•˜๊ณ  ๋ช…ํ™•ํ•˜๊ฒŒ ์š”์ฒญํ•˜๋ฉฐ, ํ•ญ์ƒ ๊ฐ์‚ฌ์˜ ๋ง์„ ์žŠ์ง€ ์•Š๋Š” ๊ฒƒ์ด ๋งค๋„ˆ์ž…๋‹ˆ๋‹ค.
Q. ํ…Œ์ด๋ธ” ๋ณ€๊ฒฝ ์š”์ฒญ ์‹œ ํ”ผํ•ด์•ผ ํ•  ํ‘œํ˜„์ด๋‚˜ ํ–‰๋™์€ ๋ฌด์—‡์ธ๊ฐ€์š”?
๊ฐ•์••์ ์ด๊ฑฐ๋‚˜ ๋ช…๋ น์กฐ๋กœ ๋งํ•˜๋Š” ๊ฒƒ, ์ง์›์ด ๋ฐ”์œ ์ƒํ™ฉ์—์„œ ๋ฌด๋ฆฌํ•˜๊ฒŒ ์š”๊ตฌํ•˜๋Š” ๊ฒƒ, ๊ทธ๋ฆฌ๊ณ  ๊ฐ์‚ฌ ์ธ์‚ฌ๋ฅผ ์ƒ๋žตํ•˜๋Š” ํ–‰๋™์€ ํ”ผํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์ด๋Ÿฐ ํƒœ๋„๋Š” ๋ถˆํ•„์š”ํ•œ ๊ฐˆ๋“ฑ์„ ์ดˆ๋ž˜ํ•˜๊ณ  ์„œ๋น„์Šค ์งˆ์„ ๋–จ์–ด๋œจ๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด ๋ธ”๋กœ๊ทธ์˜ ์ธ๊ธฐ ๊ฒŒ์‹œ๋ฌผ

๊ฐ์‹ค ์ฒญ์†Œ ์š”์ฒญ·๊ฑฐ์ ˆํ•  ๋•Œ ์“ฐ๋Š” ์‹ค์ œ ํ˜ธํ…” ์˜์–ด ํ‘œํ˜„ ์ •๋ฆฌ

์ง€๊ธˆ ๋†“์น˜๋ฉด ํ›„ํšŒํ•ฉ๋‹ˆ๋‹ค ๋“€์˜ค๋ง๊ณ  ํ”„๋ฆฌ๋ฏธ์—„ ๋ฌด๋ฃŒ ์ฒดํ—˜ํ•ด๋ณด์„ธ์š”

๋งต๊ธฐ ์กฐ์ ˆ ์š”์ฒญ ์ด๋ ‡๊ฒŒ ์˜์–ด๋กœ ๋งํ•˜์„ธ์š”