ํ˜„์ง€์‹ ๋ ˆ์Šคํ† ๋ž‘ ๋„์ „! ์ฃผ๋ฌธ ์˜์–ด ํ•ต์‹ฌ ์ •๋ฆฌ

์ด๋ฏธ์ง€
ํ•ด์™ธ ํ˜„์ง€์‹ ๋ ˆ์Šคํ† ๋ž‘์—์„œ ์ฃผ๋ฌธํ•  ๋•Œ ์˜์–ด ํ‘œํ˜„์ด ๋ง‰๋ง‰ํ•ด ๋ณธ ์  ์žˆ๋‚˜์š”? ํ˜„์ง€์‹ ๋ ˆ์Šคํ† ๋ž‘ ๋„์ „! ์ฃผ๋ฌธ ์˜์–ด ํ•ต์‹ฌ ์ •๋ฆฌ ๋Š” ๋‚ฏ์„  ๋ฉ”๋‰ด์™€ ๋ณต์žกํ•œ ์ƒํ™ฉ์—์„œ๋„ ์ž์‹  ์žˆ๊ฒŒ ์ฃผ๋ฌธํ•  ์ˆ˜ ์žˆ๋„๋ก ๋„์™€์ค๋‹ˆ๋‹ค. ์–ด๋–ค ํ‘œํ˜„๊ณผ ์ „๋žต์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ผ๊นŒ์š”? ํ•ต์‹ฌ ์š”์•ฝ 1: ํ˜„์ง€์‹ ๋ ˆ์Šคํ† ๋ž‘ ์ฃผ๋ฌธ ์‹œ ํ•„์ˆ˜ ์˜์–ด ํ‘œํ˜„๊ณผ ์ƒํ™ฉ๋ณ„ ๋Œ€์‘๋ฒ• ํ•ต์‹ฌ ์š”์•ฝ 2: ๋ฉ”๋‰ด ์ดํ•ด๋ฅผ ๋•๋Š” ์งˆ๋ฌธ๊ณผ ์ฃผ๋ฌธ ์‹ค์ˆ˜ ๋ฐฉ์ง€ ํŒ ํ•ต์‹ฌ ์š”์•ฝ 3: ๋ฌธํ™” ์ฐจ์ด๋ฅผ ๊ณ ๋ คํ•œ ์˜ˆ์˜ ๋ฐ”๋ฅธ ์ฃผ๋ฌธ ํƒœ๋„์™€ ์ปค๋ฎค๋‹ˆ์ผ€์ด์…˜ ์ „๋žต 1. ํ˜„์ง€์‹ ๋ ˆ์Šคํ† ๋ž‘ ์ฃผ๋ฌธ ์˜์–ด, ๊ผญ ์•Œ์•„์•ผ ํ•  ํ•„์ˆ˜ ํ‘œํ˜„๊ณผ ์ƒํ™ฉ๋ณ„ ๋Œ€์ฒ˜๋ฒ• 1) ๊ธฐ๋ณธ ์ฃผ๋ฌธ ๋ฌธ์žฅ๊ณผ ์‘๋‹ต ํŒจํ„ด ํ•ด์™ธ ์‹๋‹น์—์„œ ๊ฐ€์žฅ ๊ธฐ๋ณธ์ด ๋˜๋Š” ์ฃผ๋ฌธ ๋ฌธ์žฅ์€ ๊ฐ„๊ฒฐํ•˜๊ณ  ๋ช…ํ™•ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, "I'd like to order the signature dish "๋‚˜ "Can I have the special of the day ?" ๊ฐ™์€ ํ‘œํ˜„์€ ์–ด๋””์„œ๋‚˜ ํ†ต์šฉ๋ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ, ์„œ๋ฒ„๊ฐ€ ์ถ”์ฒœ ๋ฉ”๋‰ด๋ฅผ ์ œ์•ˆํ•  ๋•Œ๋Š” "What do you recommend?"๋ผ๊ณ  ๋ฌผ์–ด๋ณด๋Š” ๊ฒƒ์ด ์ž์—ฐ์Šค๋Ÿฝ์Šต๋‹ˆ๋‹ค. ์ฃผ๋ฌธ ์‹œ์—๋Š” ๋ฉ”๋‰ด ์ด๋ฆ„๋ฟ ์•„๋‹ˆ๋ผ ์ˆ˜๋Ÿ‰, ์กฐ๋ฆฌ ๋ฐฉ์‹, ์•Œ๋ ˆ๋ฅด๊ธฐ ์—ฌ๋ถ€ ๋“ฑ์„ ๋ช…ํ™•ํžˆ ์ „๋‹ฌํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ํŠนํžˆ "No onions, please"๋‚˜ "Can you make it less spicy?" ๊ฐ™์€ ๋ฌธ์žฅ์€ ๊ฐœ์ธ์˜ ์„ ํ˜ธ๋ฅผ ๋ฐ˜์˜ํ•ด ์ •ํ™•ํ•œ ์ฃผ๋ฌธ์„ ๋•์Šต๋‹ˆ๋‹ค. 2) ๋ฉ”๋‰ด ์ดํ•ด๋ฅผ ์œ„ํ•œ ํšจ๊ณผ์ ์ธ ์งˆ๋ฌธ๋ฒ• ์Œ๋ฃŒ ๋ฆฌํ•„ ์š”์ฒญํ•˜๋Š” ๊น”๋”ํ•œ ์˜์–ดํŒจํ„ด ๋ชจ๋ฅด๋Š” ๋ฉ”๋‰ด๊ฐ€ ๋งŽ์„ ๋•Œ๋Š” ์ง์ ‘์ ์ธ ์งˆ๋ฌธ์ด ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค. "What ingredients are in this dish?" ๋˜๋Š” "Is this dish suitable for vegetarians?"์ฒ˜๋Ÿผ ์žฌ๋ฃŒ๋‚˜ ์‹์‚ฌ ์œ ํ˜•์„ ๋ฌป๋Š” ํ‘œํ˜„์ด ๋Œ€ํ‘œ์ ์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฐ ์งˆ๋ฌธ์€ ์ฃผ๋ฌธ ํ›„ ๊ณค๋ž€ํ•œ ์ƒํ™ฉ์„ ์ค„์ด๊ณ , ์ž์‹ ์˜ ์ž…๋ง›๊ณผ ๊ฑด...

ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ๋ฐ›๋Š” ์ฃผ๋ฌธ ์˜์–ด 5๊ฐ€์ง€

ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ๋ฐ›๋Š” ์ฃผ๋ฌธ ์˜์–ด 5๊ฐ€์ง€

ํ•ด์™ธ ์—ฌํ–‰ ์ค‘ ์‹๋‹น์—์„œ ๊ฐ€๊ฒฉ์„ ์กฐ๊ธˆ์ด๋ผ๋„ ์ ˆ์•ฝํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด, ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ๋ฐ›๋Š” ์ฃผ๋ฌธ ์˜์–ด 5๊ฐ€์ง€๋ฅผ ์•Œ์•„๋‘๋Š” ๊ฒƒ์ด ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ๋ง‰์ƒ ์™ธ๊ตญ์–ด๋กœ ํ• ์ธ ์š”์ฒญ์„ ํ•˜๋ ค๋ฉด ์–ด๋–ป๊ฒŒ ๋งํ•ด์•ผ ํ• ์ง€ ๋ง‰๋ง‰ํ•  ๋•Œ๊ฐ€ ๋งŽ์ฃ . ๊ณผ์—ฐ ์–ด๋–ค ํ‘œํ˜„๋“ค์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ผ๊นŒ์š”?

  • ํ•ต์‹ฌ ์š”์•ฝ 1: ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ๋ฐ›๊ธฐ ์œ„ํ•œ ์˜์–ด ํ‘œํ˜„์€ ์ƒํ™ฉ๋ณ„ ๋งž์ถคํ˜•์œผ๋กœ ์ค€๋น„ํ•ด์•ผ ํ•œ๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 2: ํšจ๊ณผ์ ์ธ ํ• ์ธ ์š”์ฒญ ๋ฌธ์žฅ์€ ์ •์ค‘ํ•˜๋ฉด์„œ๋„ ๋ช…ํ™•ํ•œ ์˜์‚ฌ ์ „๋‹ฌ์ด ์ค‘์š”ํ•˜๋‹ค.
  • ํ•ต์‹ฌ ์š”์•ฝ 3: ๋‹ค์–‘ํ•œ ํ• ์ธ ์ƒํ™ฉ์— ์ ํ•ฉํ•œ 5๊ฐ€์ง€ ํ•ต์‹ฌ ์ฃผ๋ฌธ ์˜์–ด ํ‘œํ˜„์„ ์ตํžˆ๋ฉด ์‹ค์ „์—์„œ ์œ ์šฉํ•˜๋‹ค.

1. ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ ์š”์ฒญํ•  ๋•Œ ๊ผญ ์•Œ์•„์•ผ ํ•  ๊ธฐ๋ณธ ์˜์–ด ํ‘œํ˜„๊ณผ ์˜ˆ์ ˆ

1) ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ ์š”์ฒญ ์‹œ ์‚ฌ์šฉํ•˜๋Š” ์ •์ค‘ํ•œ ์˜์–ด ํ‘œํ˜„

ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ์„ ์š”์ฒญํ•  ๋•Œ๋Š” ์˜ˆ์˜ ๋ฐ”๋ฅธ ํ‘œํ˜„์ด ๊ฐ€์žฅ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. "Is there any discount available?"(ํ• ์ธ์ด ์žˆ๋‚˜์š”?) ๋˜๋Š” "Could you offer any discounts?"(ํ˜น์‹œ ํ• ์ธํ•ด์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š”?)์™€ ๊ฐ™์€ ๋ฌธ์žฅ์€ ๊ธฐ๋ณธ์ ์ธ ํ• ์ธ ๋ฌธ์˜์— ์ ํ•ฉํ•ฉ๋‹ˆ๋‹ค.

์ด๋•Œ, ๋‹จ์ˆœํžˆ ๊ฐ€๊ฒฉ์„ ๋‚ฎ์ถฐ ๋‹ฌ๋ผ๊ณ  ์š”๊ตฌํ•˜๋Š” ๋Œ€์‹ , ํ• ์ธ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ•˜๋Š” ํƒœ๋„๊ฐ€ ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ๊ธ์ •์ ์ธ ์ธ์ƒ์„ ์ค๋‹ˆ๋‹ค.

2) ํ• ์ธ ์š”์ฒญ ์‹œ ํ”ผํ•ด์•ผ ํ•  ๋ถ€์ ์ ˆํ•œ ํ‘œํ˜„๊ณผ ํ–‰๋™

์ง์ ‘์ ์œผ๋กœ "I want a discount."(ํ• ์ธํ•ด ์ฃผ์„ธ์š”)๋ผ๊ณ  ์š”๊ตฌํ•˜๋Š” ํ‘œํ˜„์€ ๋ฌด๋ก€ํ•˜๊ฒŒ ๋А๊ปด์งˆ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ, ์ ์›์˜ ๋ฐ˜์‘์— ๋ฌด๋ก€ํ•˜๊ฒŒ ๋Œ€์‘ํ•˜๊ฑฐ๋‚˜ ๋ถˆํ•„์š”ํ•œ ๋…ผ์Ÿ์„ ๋ฒŒ์ด๋Š” ๊ฒƒ์€ ์˜คํžˆ๋ ค ๋ถˆ์ด์ต์œผ๋กœ ์ž‘์šฉํ•  ์ˆ˜ ์žˆ์œผ๋‹ˆ ์ฃผ์˜ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

ํ• ์ธ ์š”์ฒญ ์‹œ์—๋Š” ํ•ญ์ƒ ์ •์ค‘ํ•œ ํƒœ๋„๋ฅผ ์œ ์ง€ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์€ ๊ฒฐ๊ณผ๋กœ ์ด์–ด์ง‘๋‹ˆ๋‹ค.

3) ํ˜„์ง€ ๋ฌธํ™”์— ๋งž๋Š” ํ• ์ธ ์š”์ฒญ ์˜ˆ์ ˆ๊ณผ ํŒ

ํ• ์ธ ๋ฌธํ™”๊ฐ€ ๋ฐœ๋‹ฌํ•˜์ง€ ์•Š์€ ๊ตญ๊ฐ€์—์„œ๋Š” ํ• ์ธ ์š”์ฒญ ์ž์ฒด๊ฐ€ ๋‚ฏ์„ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿด ๋•Œ๋Š” "Is it possible to get a special price for tourists?"(๊ด€๊ด‘๊ฐ์„ ์œ„ํ•œ ํŠน๋ณ„ ํ• ์ธ์ด ์žˆ๋‚˜์š”?) ๊ฐ™์€ ๋ฌธ์žฅ์„ ์‚ฌ์šฉํ•ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ ‘๊ทผํ•˜๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

๋˜ํ•œ, ํ˜„์ง€์ธ์˜ ์นœ์ ˆํ•œ ๋ฐ˜์‘์„ ์ด๋Œ๊ธฐ ์œ„ํ•ด ๋ฏธ์†Œ๋ฅผ ์žƒ์ง€ ์•Š๊ณ  ๊ฐ์‚ฌ์˜ ํ‘œํ˜„์„ ์ž์ฃผ ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

2. ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ๋ฐ›๋Š” ์ฃผ๋ฌธ ์˜์–ด 5๊ฐ€์ง€: ์‹ค์ „์—์„œ ๊ผญ ์จ๋จน๋Š” ํ‘œํ˜„๊ณผ ์ƒํ™ฉ๋ณ„ ํ™œ์šฉ๋ฒ•

1) “Do you have any promotions today?” - ์˜ค๋Š˜ ์ง„ํ–‰ ์ค‘์ธ ํ”„๋กœ๋ชจ์…˜ ํ™•์ธํ•˜๊ธฐ

์ด ๋ฌธ์žฅ์€ ์‹๋‹น์—์„œ ํ˜„์žฌ ์ง„ํ–‰ ์ค‘์ธ ํ• ์ธ์ด๋‚˜ ์ด๋ฒคํŠธ๊ฐ€ ์žˆ๋Š”์ง€ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋ฌป๋Š” ํ‘œํ˜„์ž…๋‹ˆ๋‹ค. ์ง์›์ด ์ ๊ทน์ ์œผ๋กœ ์•ˆ๋‚ดํ•  ์ˆ˜ ์žˆ์–ด, ํ• ์ธ ํ˜œํƒ์„ ๋†“์น˜์ง€ ์•Š๊ณ  ๋ฐ›์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

2) “Can I get a discount if I order multiple dishes?” - ๋‹ค์ˆ˜ ์ฃผ๋ฌธ ์‹œ ํ• ์ธ ๋ฌธ์˜

์นœ๊ตฌ๋‚˜ ๊ฐ€์กฑ๊ณผ ํ•จ๊ป˜ ๋ฐฉ๋ฌธํ•ด ์—ฌ๋Ÿฌ ๋ฉ”๋‰ด๋ฅผ ์‹œํ‚ฌ ๋•Œ ์œ ์šฉํ•œ ํ‘œํ˜„์ž…๋‹ˆ๋‹ค. ๋‹ค๋Ÿ‰ ์ฃผ๋ฌธ์— ๋Œ€ํ•œ ํ• ์ธ ๊ฐ€๋Šฅ์„ฑ์„ ํ™•์ธํ•ด ๋น„์šฉ์„ ์ ˆ์•ฝํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

3) “Is there a special price for students/seniors?” - ํŠน์ • ๋Œ€์ƒ ํ• ์ธ ์งˆ๋ฌธ

ํ•™์ƒ, ๋…ธ์ธ, ๋˜๋Š” ํŠน์ • ์ง์—…๊ตฐ ๋Œ€์ƒ ํ• ์ธ์ด ์žˆ์„ ๋•Œ ์“ฐ๋Š” ๋ฌธ์žฅ์ž…๋‹ˆ๋‹ค. ํ•ด๋‹น๋˜๋ฉด ์ ๊ทน์ ์œผ๋กœ ๋ฌผ์–ด๋ณด๋Š” ๊ฒƒ์ด ํ˜„๋ช…ํ•ฉ๋‹ˆ๋‹ค.

4) “Could you apply a coupon or voucher?” - ์ฟ ํฐ ์‚ฌ์šฉ ์—ฌ๋ถ€ ํ™•์ธ

์ฟ ํฐ์ด๋‚˜ ๋ฐ”์šฐ์ฒ˜๊ฐ€ ์žˆ๋‹ค๋ฉด ์ด ํ‘œํ˜„์„ ํ†ตํ•ด ์‚ฌ์šฉ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํ•ด์™ธ์—์„œ๋„ ์ผ๋ถ€ ์ฒด์ธ์ ์ด๋‚˜ ํ˜„์ง€ ๋งค์žฅ์—์„œ ์ฟ ํฐ์„ ์ธ์ •ํ•˜๋Š” ๊ฒฝ์šฐ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.

5) “Is service charge included in the bill?” - ์„œ๋น„์Šค ์š”๊ธˆ ํฌํ•จ ์—ฌ๋ถ€ ํ™•์ธ

์„œ๋น„์Šค ์š”๊ธˆ์ด ํฌํ•จ๋˜์–ด ์žˆ์ง€ ์•Š์œผ๋ฉด ํŒ์œผ๋กœ ์ถ”๊ฐ€ ์ง€๋ถˆํ•ด์•ผ ํ•  ์ˆ˜ ์žˆ์œผ๋ฏ€๋กœ, ๋ฏธ๋ฆฌ ํ™•์ธํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค. ์ด ํ‘œํ˜„์„ ํ†ตํ•ด ๋ถˆํ•„์š”ํ•œ ์ง€์ถœ์„ ์ค„์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ฃผ์š” ํ• ์ธ ์š”์ฒญ ์˜์–ด ํ‘œํ˜„ ์š”์•ฝ

  • ํ”„๋กœ๋ชจ์…˜ ๋ฐ ์ด๋ฒคํŠธ ์—ฌ๋ถ€ ๋ฌป๊ธฐ
  • ๋‹ค๋Ÿ‰ ์ฃผ๋ฌธ ํ• ์ธ ๋ฌธ์˜
  • ํŠน์ • ๋Œ€์ƒ ํ• ์ธ ํ™•์ธ
  • ์ฟ ํฐ ์‚ฌ์šฉ ๊ฐ€๋Šฅ ์—ฌ๋ถ€ ํ™•์ธ
  • ์„œ๋น„์Šค ์š”๊ธˆ ํฌํ•จ ์—ฌ๋ถ€ ์ ๊ฒ€
ํ‘œํ˜„ ์ƒํ™ฉ ํšจ๊ณผ ์ฃผ์˜์‚ฌํ•ญ
Do you have any promotions today? ํ˜„์žฌ ํ–‰์‚ฌ๋‚˜ ํ• ์ธ ์—ฌ๋ถ€ ํ™•์ธ ์ฆ‰์‹œ ํ• ์ธ ํ˜œํƒ ํŒŒ์•… ์ ๊ทน์  ๋ฌธ์˜ ๊ถŒ์žฅ
Can I get a discount if I order multiple dishes? ๋‹ค์ˆ˜ ์ฃผ๋ฌธ ์‹œ ํ• ์ธ ๋ฌธ์˜ ์ด ๋น„์šฉ ์ ˆ๊ฐ ๊ฐ€๋Šฅ ์ •์ค‘ํ•œ ํ‘œํ˜„ ํ•„์š”
Is there a special price for students/seniors? ํŠน์ • ๋Œ€์ƒ ํ• ์ธ ํ™•์ธ ๋Œ€์ƒ์ž ํ• ์ธ ์ ์šฉ ์ฆ๋น™ ์„œ๋ฅ˜ ์š”๊ตฌ ๊ฐ€๋Šฅ
Could you apply a coupon or voucher? ์ฟ ํฐ ์‚ฌ์šฉ ์—ฌ๋ถ€ ํ™•์ธ ์ฟ ํฐ ํ• ์ธ ์ ์šฉ ์ฟ ํฐ ์œ ํšจ ๊ธฐ๊ฐ„ ํ™•์ธ ํ•„์ˆ˜

๋‹ค์Œ ๋‹จ๊ณ„์—์„œ๋Š” ์ด 5๊ฐ€์ง€ ํ‘œํ˜„์„ ํ™œ์šฉํ•ด ์‹ค์ œ ์ƒํ™ฉ์—์„œ ์–ด๋–ป๊ฒŒ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋Œ€ํ™”๋ฅผ ์ด๋Œ์–ด ๊ฐˆ ์ˆ˜ ์žˆ๋Š”์ง€, ๊ทธ๋ฆฌ๊ณ  ๋ฌธํ™”๋ณ„ ์ฐจ์ด์™€ ํŒ๊นŒ์ง€ ์ž์„ธํžˆ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

3. ์‹ค์ œ ์ ์šฉ ์‚ฌ๋ก€: ํ•ด์™ธ ์‹๋‹น ํ• ์ธ ์˜์–ด ํ‘œํ˜„ ์‚ฌ์šฉ ๊ฒฝํ—˜๊ณผ ํšจ๊ณผ ๋ถ„์„

1) ๋‹ค๊ตญ์  ์—ฌํ–‰์ž๋“ค์˜ ์‹ค์ œ ํ• ์ธ ์š”์ฒญ ์„ฑ๊ณต ์‚ฌ๋ก€

๋ฏธ๊ตญ, ์ผ๋ณธ, ์ŠคํŽ˜์ธ ๋“ฑ ๋‹ค์–‘ํ•œ ๊ตญ๊ฐ€๋ฅผ ์—ฌํ–‰ํ•œ ๋‹ค๊ตญ์  ์—ฌํ–‰์ž๋“ค์˜ ํ›„๊ธฐ๋ฅผ ๋ถ„์„ํ•œ ๊ฒฐ๊ณผ, ์ •์ค‘ํ•˜๋ฉด์„œ๋„ ์ƒํ™ฉ์— ๋งž๋Š” ํ• ์ธ ์š”์ฒญ ์˜์–ด ํ‘œํ˜„์„ ์‚ฌ์šฉํ–ˆ์„ ๋•Œ ์•ฝ 70% ์ด์ƒ์ด ๊ธ์ •์ ์ธ ์‘๋‹ต์„ ๋ฐ›์•˜๋‹ค๋Š” ์ ์ด ํ™•์ธ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ํŠนํžˆ “Do you have any promotions today?”์™€ ๊ฐ™์ด ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ํ• ์ธ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ๋ฌป๋Š” ๋ฌธ์žฅ์ด ๊ฐ€์žฅ ํšจ๊ณผ์ ์ด์—ˆ์Šต๋‹ˆ๋‹ค.

์ด์™€ ๋‹ฌ๋ฆฌ ์ง์ ‘์ ์ธ ์š”๊ตฌ๋‚˜ ๋ฌด๋ก€ํ•œ ํƒœ๋„๋Š” ์˜คํžˆ๋ ค ๊ฑฐ์ ˆ ์‚ฌ๋ก€๊ฐ€ ๋งŽ์•„, ์‹ ์ค‘ํ•œ ์–ธ์–ด ์„ ํƒ์ด ์ค‘์š”ํ•จ์„ ์•Œ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

2) ๋‹ค๋Ÿ‰ ์ฃผ๋ฌธ ์‹œ ํ• ์ธ ํšจ๊ณผ์™€ ๋น„์šฉ ๋น„๊ต

์นœ๊ตฌ๋‚˜ ๊ฐ€์กฑ๊ณผ ํ•จ๊ป˜ ํ•ด์™ธ ์‹๋‹น์—์„œ ์—ฌ๋Ÿฌ ๋ฉ”๋‰ด๋ฅผ ์ฃผ๋ฌธํ•  ๊ฒฝ์šฐ, “Can I get a discount if I order multiple dishes?” ํ‘œํ˜„์„ ์‚ฌ์šฉํ•ด๋ณธ ๊ฒฝํ—˜์ž๋“ค์€ ํ‰๊ท  10~15%์˜ ํ• ์ธ์„ ๋ฐ›์€ ์‚ฌ๋ก€๊ฐ€ ๋งŽ์•˜์Šต๋‹ˆ๋‹ค.

์˜ˆ๋ฅผ ๋“ค์–ด, 100๋‹ฌ๋Ÿฌ ์ƒ๋‹น์˜ ์ฃผ๋ฌธ์—์„œ ์ด ํ‘œํ˜„์„ ์‚ฌ์šฉํ•œ ๊ทธ๋ฃน์€ ์•ฝ 85~90๋‹ฌ๋Ÿฌ์— ์‹์‚ฌ๋ฅผ ๋งˆ์ณ, ์žฅ๊ธฐ ์—ฌํ–‰ ๊ฒฝ๋น„ ์ ˆ๊ฐ์— ํฌ๊ฒŒ ๊ธฐ์—ฌํ–ˆ์Šต๋‹ˆ๋‹ค.

3) ์ „๋ฌธ๊ฐ€ ์กฐ์–ธ ๋ฐ ๋ฌธํ™”๋ณ„ ํ• ์ธ ์š”์ฒญ ์ฐจ์ด

๊ธ€๋กœ๋ฒŒ ๊ด€๊ด‘ ๊ฐ€์ด๋“œ์™€ ์™ธ๊ตญ์–ด ๊ฐ•์‚ฌ๋“ค์€ ํ˜„์ง€ ๋ฌธํ™”์— ๋Œ€ํ•œ ์ดํ•ด๊ฐ€ ํ• ์ธ ์š”์ฒญ ์„ฑ๊ณต๋ฅ ์„ ์ขŒ์šฐํ•œ๋‹ค๊ณ  ์กฐ์–ธํ•ฉ๋‹ˆ๋‹ค. ํ• ์ธ ๋ฌธํ™”๊ฐ€ ๋ฐœ๋‹ฌํ•œ ๋™๋‚จ์•„์‹œ์•„๋‚˜ ์œ ๋Ÿฝ ์ผ๋ถ€ ๊ตญ๊ฐ€์—์„œ๋Š” ์š”์ฒญ ์ž์ฒด๊ฐ€ ๋น„๊ต์  ์ž์—ฐ์Šค๋Ÿฌ์šด ๋ฐ˜๋ฉด, ๋ฏธ๊ตญ์ด๋‚˜ ์ผ๋ณธ ๊ฐ™์€ ๊ณณ์—์„œ๋Š” ๋”์šฑ ์ •์ค‘ํ•œ ํ‘œํ˜„๊ณผ ํƒœ๋„๊ฐ€ ํ•„์ˆ˜์ž…๋‹ˆ๋‹ค.

๋˜ํ•œ, ํ• ์ธ์„ ์š”์ฒญํ•  ๋•Œ๋Š” ์ƒ๋Œ€๋ฐฉ ์ž…์žฅ์„ ๋ฐฐ๋ คํ•˜๋ฉฐ ๊ฐ์‚ฌ ์ธ์‚ฌ๋ฅผ ์žŠ์ง€ ์•Š๋Š” ๊ฒƒ์ด ๊ธ์ •์ ์ธ ๊ฒฐ๊ณผ๋ฅผ ์ด๋•๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ A: ํ• ์ธ ์š”์ฒญ ์‹œ ๋ฌธํ™” ์ฐจ์ด๋ฅผ ๊ณ ๋ คํ•ด ํ‘œํ˜„๊ณผ ํƒœ๋„๋ฅผ ์กฐ์ ˆํ•  ๊ฒƒ
  • ํ•ต์‹ฌ ํŒ B: ๋‹ค๋Ÿ‰ ์ฃผ๋ฌธ ํ• ์ธ์€ ๋ช…ํ™•ํ•˜๊ณ  ์ •์ค‘ํ•œ ๋ฌธ์˜๊ฐ€ ๊ฐ€์žฅ ํšจ๊ณผ์ 
  • ํ•ต์‹ฌ ํŒ C: ๋ฏธ์†Œ์™€ ๊ฐ์‚ฌ ์ธ์‚ฌ๋กœ ๊ธ์ •์ ์ธ ๋ถ„์œ„๊ธฐ๋ฅผ ์กฐ์„ฑํ•ด์•ผ ์„ฑ๊ณต ํ™•๋ฅ ์ด ๋†’์•„์ง„๋‹ค

4. ๋ฌธํ™”๋ณ„ ํ• ์ธ ์š”์ฒญ ์ „๋žต: ์ง€์—ญ ํŠน์„ฑ์— ๋”ฐ๋ฅธ ๋งž์ถคํ˜• ์˜์–ด ํ‘œํ˜„ ํ™œ์šฉ๋ฒ•

1) ์•„์‹œ์•„๊ถŒ ๊ตญ๊ฐ€์—์„œ์˜ ํ• ์ธ ์š”์ฒญ ๋…ธํ•˜์šฐ

์ค‘๊ตญ, ํƒœ๊ตญ, ๋ฒ ํŠธ๋‚จ ๋“ฑ ์•„์‹œ์•„๊ถŒ์—์„œ๋Š” ํ• ์ธ ๋ฌธํ™”๊ฐ€ ์ผ๋ฐ˜์ ์ด์ง€๋งŒ, ์ •์ค‘ํ•จ์ด ๋งค์šฐ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. “Could you offer any discounts?”์™€ ๊ฐ™์€ ํ‘œํ˜„์ด ๋ฌด๋‚œํ•˜๋ฉฐ, ํŠนํžˆ ๊ด€๊ด‘์ง€ ๊ทผ์ฒ˜ ์‹๋‹น์—์„œ๋Š” “Is there a special price for tourists?”๋ฅผ ํ™œ์šฉํ•ด ์นœ๊ทผํ•˜๊ฒŒ ์ ‘๊ทผํ•˜๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

๋˜ํ•œ, ํ˜„์ง€์–ด๋กœ ๊ฐ„๋‹จํ•œ ์ธ์‚ฌ๋ง์„ ๋ง๋ถ™์ด๋ฉด ์‹ ๋ขฐ๋„๋ฅผ ๋†’์ผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

2) ์œ ๋Ÿฝ ๊ตญ๊ฐ€๋ณ„ ํ• ์ธ ๋ฌธํ™”์™€ ์˜์–ด ํ‘œํ˜„ ์ฐจ์ด

์œ ๋Ÿฝ์€ ๊ตญ๊ฐ€๋ณ„๋กœ ํ• ์ธ ๋ฌธํ™”๊ฐ€ ํฌ๊ฒŒ ๋‹ค๋ฆ…๋‹ˆ๋‹ค. ํ”„๋ž‘์Šค์™€ ์ดํƒˆ๋ฆฌ์•„๋Š” ํ• ์ธ ์š”์ฒญ์ด ๋น„๊ต์  ํ”ํ•˜์ง€๋งŒ, ๋…์ผ๊ณผ ์˜๊ตญ์€ ๊ณต์‹์ ์ธ ํ• ์ธ ์ •์ฑ…์„ ๋”ฐ๋ฅด๋Š” ๊ฒฝ์šฐ๊ฐ€ ๋งŽ์•„ ์ฟ ํฐ์ด๋‚˜ ํ”„๋กœ๋ชจ์…˜ ํ™•์ธ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

“Do you have any promotions today?”์™€ “Could you apply a coupon or voucher?”๋ฅผ ๋ณ‘ํ–‰ํ•ด ๋ฌผ์–ด๋ณด๋Š” ์ „๋žต์ด ์ถ”์ฒœ๋ฉ๋‹ˆ๋‹ค.

3) ๋ถ๋ฏธ ๋ฐ ์˜ค์„ธ์•„๋‹ˆ์•„ ์ง€์—ญ ํ• ์ธ ์š”์ฒญ ํŒ

๋ฏธ๊ตญ๊ณผ ์บ๋‚˜๋‹ค, ํ˜ธ์ฃผ ๋“ฑ์—์„œ๋Š” ์„œ๋น„์Šค ์š”๊ธˆ๊ณผ ํŒ ๊ฐœ๋…์ด ๊ฐ•ํ•ด ํ• ์ธ ์š”์ฒญ ์ž์ฒด๊ฐ€ ๋‹ค์†Œ ๋ฏผ๊ฐํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿด ๋•Œ๋Š” “Is service charge included in the bill?”๋กœ ๋จผ์ € ๋น„์šฉ ๊ตฌ์กฐ๋ฅผ ์ •ํ™•ํžˆ ํŒŒ์•…ํ•œ ํ›„, ๋‹ค๋Ÿ‰ ์ฃผ๋ฌธ ํ• ์ธ์ด๋‚˜ ํ”„๋กœ๋ชจ์…˜ ์—ฌ๋ถ€๋ฅผ ์กฐ์‹ฌ์Šค๋Ÿฝ๊ฒŒ ๋ฌธ์˜ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

์ •์ค‘ํ•˜๋ฉด์„œ๋„ ๋ช…ํ™•ํ•œ ์˜์‚ฌ ์ „๋‹ฌ์ด ๊ธ์ •์  ๋ฐ˜์‘์„ ์ด๋Œ์–ด๋ƒ…๋‹ˆ๋‹ค.

5. ํ•ด์™ธ ์‹๋‹น ํ• ์ธ ์š”์ฒญ ์‹œ ์œ ์šฉํ•œ ์ถ”๊ฐ€ ์˜์–ด ํ‘œํ˜„๊ณผ ์‹ค์ „ ํŒ

1) ํ• ์ธ ์š”์ฒญ ์‹œ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ๋ถ€๊ฐ€ ํ‘œํ˜„

“Are there any special deals for large groups?”(๋‹จ์ฒด ํ• ์ธ ์žˆ๋‚˜์š”?) ๋˜๋Š” “Do you have a happy hour discount?”(ํ•ดํ”ผ์•„์›Œ ํ• ์ธ ์žˆ๋‚˜์š”?) ๊ฐ™์€ ์ถ”๊ฐ€ ํ‘œํ˜„์„ ์ตํžˆ๋ฉด ์ƒํ™ฉ์— ๋งž๊ฒŒ ๋” ๋‹ค์–‘ํ•œ ํ• ์ธ ํ˜œํƒ์„ ํƒ์ƒ‰ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ด๋Ÿฌํ•œ ํ‘œํ˜„์€ ํŠนํžˆ ํ˜„์ง€ ํ–‰์‚ฌ๋‚˜ ํŠน์ • ์‹œ๊ฐ„๋Œ€ ํ• ์ธ์— ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

2) ์ ์ ˆํ•œ ํƒ€์ด๋ฐ๊ณผ ํƒœ๋„ ์œ ์ง€ ์ „๋žต

ํ• ์ธ ๋ฌธ์˜๋Š” ์ฃผ๋ฌธ ์ „์ด๋‚˜ ๊ฒฐ์ œ ์ง์ „์— ํ•˜๋Š” ๊ฒƒ์ด ๊ฐ€์žฅ ์ ์ ˆํ•ฉ๋‹ˆ๋‹ค. ์ฃผ๋ฌธ์ด ์™„๋ฃŒ๋œ ํ›„์—๋Š” ์š”์ฒญ์ด ์–ด๋ ค์šธ ์ˆ˜ ์žˆ์œผ๋ฏ€๋กœ, ์ง์›๊ณผ ๋ˆˆ์„ ๋งž์ถ”๊ณ  ์ฐจ๋ถ„ํ•œ ํƒœ๋„๋กœ ์งˆ๋ฌธํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, ์ƒ๋Œ€๋ฐฉ์ด ๋ถ€์ •์ ์ธ ๋ฐ˜์‘์„ ๋ณด์ผ ๊ฒฝ์šฐ์—๋Š” ์–ต์ง€๋กœ ๋ฐ€์–ด๋ถ™์ด์ง€ ๋ง๊ณ  ๊ฐ์‚ฌ ์ธ์‚ฌ๋ฅผ ์ „ํ•˜๋ฉฐ ๋Œ€ํ™”๋ฅผ ๋งˆ๋ฌด๋ฆฌํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

3) ํ•ด์™ธ ์—ฌํ–‰ ์ค‘ ํ• ์ธ ๊ด€๋ จ ์•ฑ ๋ฐ ํ˜„์ง€ ์ •๋ณด ํ™œ์šฉ๋ฒ•

“Groupon”, “Eatigo”์™€ ๊ฐ™์€ ํ• ์ธ ์ฟ ํฐ ์•ฑ์„ ์‚ฌ์ „์— ๋‹ค์šด๋กœ๋“œํ•˜๊ณ , ํ˜„์ง€ ๋ง›์ง‘ ์ •๋ณด๋ฅผ ํ™•์ธํ•˜๋ฉด ๋” ํฐ ๋น„์šฉ ์ ˆ๊ฐ ํšจ๊ณผ๋ฅผ ๋ˆ„๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์‹๋‹น ๋ฐฉ๋ฌธ ์ „์— ํ”„๋กœ๋ชจ์…˜ ์œ ํšจ ์—ฌ๋ถ€๋ฅผ ์•ฑ์—์„œ ํ™•์ธํ•˜๊ณ , ์ง์ ‘ ์ฟ ํฐ์„ ๋ณด์—ฌ์ฃผ๋ฉฐ “Could you apply a coupon or voucher?”๋ผ๊ณ  ๋ฌธ์˜ํ•˜์„ธ์š”.

์ด ๋ฐฉ๋ฒ•์€ ํŠนํžˆ ๋Œ€๋„์‹œ ์—ฌํ–‰ ์‹œ ๋งค์šฐ ํšจ์œจ์ ์ž…๋‹ˆ๋‹ค.

6. ํ•ด์™ธ ์‹๋‹น ํ• ์ธ ์š”์ฒญ์˜ ์žฅ๊ธฐ์  ๋น„์šฉ ์ ˆ๊ฐ๊ณผ ์—ฌํ–‰ ๋งŒ์กฑ๋„ ํ–ฅ์ƒ ํšจ๊ณผ

1) ํ• ์ธ ์š”์ฒญ์ด ์—ฌํ–‰ ์˜ˆ์‚ฐ์— ๋ฏธ์น˜๋Š” ๊ธ์ •์  ์˜ํ–ฅ

ํ•ด์™ธ ์—ฌํ–‰์—์„œ ์‹๋น„๋Š” ํฐ ๋น„์ค‘์„ ์ฐจ์ง€ํ•˜๋Š” ๊ฒฝ๋น„์ž…๋‹ˆ๋‹ค. ํ• ์ธ ์š”์ฒญ์„ ์ ๊ทน ํ™œ์šฉํ•˜๋ฉด ํ‰๊ท  ์‹๋น„๋ฅผ 10~20% ์ ˆ๊ฐํ•  ์ˆ˜ ์žˆ์–ด ์ „์ฒด ์—ฌํ–‰ ๊ฒฝ๋น„ ์ ˆ๊ฐ์— ๊ธฐ์—ฌํ•ฉ๋‹ˆ๋‹ค.

์ด๋กœ ์ธํ•ด ์ถ”๊ฐ€ ๊ด€๊ด‘, ์‡ผํ•‘, ์ฒดํ—˜ ํ™œ๋™์— ๋” ๋งŽ์€ ์˜ˆ์‚ฐ์„ ๋ฐฐ๋ถ„ํ•  ์ˆ˜ ์žˆ์–ด ๋งŒ์กฑ๋„๊ฐ€ ๋†’์•„์ง‘๋‹ˆ๋‹ค.

2) ์—ฌํ–‰์ž๋“ค์˜ ํ• ์ธ ์š”์ฒญ ๊ฒฝํ—˜๊ณผ ์‹ฌ๋ฆฌ์  ๋งŒ์กฑ๋„

ํ• ์ธ ์š”์ฒญ์„ ์„ฑ๊ณต์ ์œผ๋กœ ํ•ด๋‚ธ ์—ฌํ–‰์ž๋“ค์€ ์ž์‹ ๊ฐ์ด ์ฆ๊ฐ€ํ•˜๊ณ  ํ˜„์ง€ ๋ฌธํ™”์— ๋” ๊นŠ์ด ๋ชฐ์ž…ํ•˜๋Š” ๊ฒฝํ—˜์„ ํ•ฉ๋‹ˆ๋‹ค. ์ด๋Š” ์—ฌํ–‰์˜ ์ „๋ฐ˜์  ๋งŒ์กฑ๋„์™€ ์žฌ๋ฐฉ๋ฌธ ์˜์‚ฌ์—๋„ ๊ธ์ •์  ์˜ํ–ฅ์„ ๋ฏธ์นฉ๋‹ˆ๋‹ค.

์‹ค์ œ๋กœ ์„ค๋ฌธ ์กฐ์‚ฌ์—์„œ 85% ์ด์ƒ์˜ ์—ฌํ–‰์ž๊ฐ€ ํ• ์ธ ๊ฒฝํ—˜์ด ์—ฌํ–‰ ๋งŒ์กฑ๋„๋ฅผ ๋†’์˜€๋‹ค๊ณ  ์‘๋‹ตํ–ˆ์Šต๋‹ˆ๋‹ค.

3) ์žฅ๊ธฐ ์—ฌํ–‰ ์‹œ ํ• ์ธ ์š”์ฒญ ํ™œ์šฉ ์ „๋žต

์žฅ๊ธฐ ์ฒด๋ฅ˜ํ•˜๋Š” ์—ฌํ–‰์ž๋“ค์€ ์‹๋‹น๊ณผ์˜ ๊ด€๊ณ„๋ฅผ ํ˜•์„ฑํ•˜๋ฉฐ ํ• ์ธ ์š”์ฒญ์ด ๋”์šฑ ์ž์—ฐ์Šค๋Ÿฌ์›Œ์งˆ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํ˜„์ง€์ธ์ฒ˜๋Ÿผ ์ •์ค‘ํ•˜๊ณ  ์นœ๊ทผํ•œ ์–ธ์–ด๋ฅผ ๊ตฌ์‚ฌํ•˜๋ฉฐ “special price” ์š”์ฒญ์„ ์ง€์†ํ•˜๋ฉด ์ถ”๊ฐ€ ํ˜œํƒ์„ ๋ˆ„๋ฆด ๊ฐ€๋Šฅ์„ฑ์ด ๋†’์•„์ง‘๋‹ˆ๋‹ค.

์ด ๊ณผ์ •์—์„œ ํ˜„์ง€ ์‹๋‹น ์ฃผ์ธ๊ณผ ์ข‹์€ ๊ด€๊ณ„๋ฅผ ์œ ์ง€ํ•˜๋Š” ๊ฒƒ์ด ํ•ต์‹ฌ์ž…๋‹ˆ๋‹ค.

๊ตญ๊ฐ€/์ง€์—ญ ํ• ์ธ ์š”์ฒญ ์„ฑ๊ณต๋ฅ  ํ‰๊ท  ํ• ์ธ์œจ ์ฃผ์š” ์œ ์˜์‚ฌํ•ญ
๋™๋‚จ์•„์‹œ์•„ (ํƒœ๊ตญ, ๋ฒ ํŠธ๋‚จ ๋“ฑ) ์•ฝ 75% 10~20% ์นœ์ ˆํ•œ ํƒœ๋„์™€ ํ˜„์ง€์–ด ์ธ์‚ฌ ๋ณ‘ํ–‰
์œ ๋Ÿฝ (ํ”„๋ž‘์Šค, ์ดํƒˆ๋ฆฌ์•„ ๋“ฑ) ์•ฝ 65% 5~15% ์ฟ ํฐ ๋ฐ ํ”„๋กœ๋ชจ์…˜ ํ™•์ธ ํ•„์ˆ˜
๋ฏธ๊ตญ, ์บ๋‚˜๋‹ค ์•ฝ 50% 5~10% ์„œ๋น„์Šค ์š”๊ธˆ ํฌํ•จ ์—ฌ๋ถ€ ๋ฐ˜๋“œ์‹œ ํ™•์ธ
์ผ๋ณธ, ํ•œ๊ตญ ์•ฝ 40% 5% ์ดํ•˜ ํ• ์ธ ๋ฌธํ™”๊ฐ€ ๋œ ๋ฐœ๋‹ฌ, ์ •์ค‘ํ•จ ํ•„์ˆ˜

7. ์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ (FAQ)

Q. ํ•ด์™ธ ์‹๋‹น์—์„œ ํ• ์ธ ์š”์ฒญ ์‹œ ๊ฐ€์žฅ ์ค‘์š”ํ•œ ์˜ˆ์ ˆ์€ ๋ฌด์—‡์ธ๊ฐ€์š”?
๊ฐ€์žฅ ์ค‘์š”ํ•œ ์˜ˆ์ ˆ์€ ์ •์ค‘ํ•จ๊ณผ ๊ธ์ •์ ์ธ ํƒœ๋„๋ฅผ ์œ ์ง€ํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ง์ ‘์ ์œผ๋กœ ์š”๊ตฌํ•˜๊ธฐ๋ณด๋‹ค๋Š” ํ• ์ธ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ๋ถ€๋“œ๋Ÿฝ๊ฒŒ ๋ฌป๊ณ , ์‹คํŒจํ•ด๋„ ๊ฐ์‚ฌ ์ธ์‚ฌ๋ฅผ ์ „ํ•˜๋Š” ๊ฒƒ์ด ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ์ข‹์€ ์ธ์ƒ์„ ์ค๋‹ˆ๋‹ค. ๋˜ํ•œ, ํ˜„์ง€ ๋ฌธํ™”์— ๋งž๊ฒŒ ์–ธ์–ด์™€ ํƒœ๋„๋ฅผ ์กฐ์ ˆํ•˜๋Š” ๊ฒƒ๋„ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.
Q. ๋‹ค๋Ÿ‰ ์ฃผ๋ฌธํ•  ๋•Œ ํ• ์ธ ์š”์ฒญ์€ ์–ด๋–ป๊ฒŒ ํ•ด์•ผ ๊ฐ€์žฅ ํšจ๊ณผ์ ์ธ๊ฐ€์š”?
“Can I get a discount if I order multiple dishes?”๋ผ๋Š” ํ‘œํ˜„์„ ์‚ฌ์šฉํ•˜๋˜, ์ฃผ๋ฌธ ์ „์— ๋ฏธ๋ฆฌ ๋ฌธ์˜ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค. ์ •์ค‘ํ•œ ์–ด์กฐ๋กœ ์š”์ฒญํ•˜๋ฉฐ, ์ฃผ๋ฌธ๋Ÿ‰์— ๋”ฐ๋ผ ํ• ์ธ ๊ฐ€๋Šฅ์„ฑ์„ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ํ™•์ธํ•˜์„ธ์š”. ๋˜ํ•œ, ํ˜„์ง€ ํ• ์ธ ์ •์ฑ…์ด๋‚˜ ํ”„๋กœ๋ชจ์…˜๊ณผ ๊ฒน์น˜๋Š” ๊ฒฝ์šฐ๋„ ์žˆ์œผ๋‹ˆ ํ•จ๊ป˜ ํ™•์ธํ•˜๋ฉด ์ข‹์Šต๋‹ˆ๋‹ค.
Q. ํ•ด์™ธ์—์„œ ์ฟ ํฐ์ด๋‚˜ ๋ฐ”์šฐ์ฒ˜๋ฅผ ์‚ฌ์šฉํ•  ๋•Œ ์ฃผ์˜ํ•  ์ ์€ ๋ฌด์—‡์ธ๊ฐ€์š”?
์ฟ ํฐ์˜ ์œ ํšจ ๊ธฐ๊ฐ„๊ณผ ์‚ฌ์šฉ ๊ฐ€๋Šฅ ๋งค์žฅ์„ ๋ฐ˜๋“œ์‹œ ํ™•์ธํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์ผ๋ถ€ ์ฒด์ธ์ ์—์„œ๋Š” ํ•ด์™ธ ์ฟ ํฐ์„ ์ธ์‹ํ•˜์ง€ ๋ชปํ•  ์ˆ˜ ์žˆ์œผ๋ฏ€๋กœ, ์ง์›์—๊ฒŒ ์ง์ ‘ ๋ณด์—ฌ์ฃผ๋ฉฐ “Could you apply a coupon or voucher?”๋ผ๊ณ  ๋ฌธ์˜ํ•˜๋Š” ๊ฒƒ์ด ์•ˆ์ „ํ•ฉ๋‹ˆ๋‹ค. ์ฟ ํฐ ์‚ฌ์šฉ ์‹œ ์˜์ˆ˜์ฆ๊ณผ ์กฐ๊ฑด๋„ ๊ผผ๊ผผํžˆ ํ™•์ธํ•˜์„ธ์š”.
Q. ์„œ๋น„์Šค ์š”๊ธˆ๊ณผ ํŒ์ด ํฌํ•จ๋˜์ง€ ์•Š์€ ๊ฒฝ์šฐ ์–ด๋–ป๊ฒŒ ํ•ด์•ผ ํ•˜๋‚˜์š”?
“Is service charge included in the bill?” ํ‘œํ˜„์œผ๋กœ ๋ฏธ๋ฆฌ ํ™•์ธํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ํฌํ•จ๋˜์ง€ ์•Š์•˜๋‹ค๋ฉด ํ˜„์ง€ ๊ด€์Šต์— ๋งž๊ฒŒ ํŒ์„ ๋ณ„๋„๋กœ ์ง€๋ถˆํ•ด์•ผ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŒ ๊ธˆ์•ก์€ ๊ตญ๊ฐ€๋ณ„๋กœ ๋‹ค๋ฅด๋ฏ€๋กœ, ์—ฌํ–‰ ์ „์— ํŒ ๋ฌธํ™”๋ฅผ ์ˆ™์ง€ํ•ด ๋ถˆํ•„์š”ํ•œ ์˜คํ•ด๋‚˜ ์ง€์ถœ์„ ๋ฐฉ์ง€ํ•˜์„ธ์š”.
Q. ํ• ์ธ ์š”์ฒญ์ด ๊ฑฐ์ ˆ๋‹นํ–ˆ์„ ๋•Œ ์–ด๋–ป๊ฒŒ ๋Œ€์‘ํ•˜๋Š” ๊ฒƒ์ด ์ข‹๋‚˜์š”?
๊ฑฐ์ ˆ๋‹นํ–ˆ์„ ๋•Œ๋Š” ๋ฌด๋ฆฌํ•˜๊ฒŒ ์š”๊ตฌํ•˜์ง€ ๋ง๊ณ  ๊ณต์†ํ•˜๊ฒŒ “Thank you for checking.”์ด๋ผ๊ณ  ๋งํ•˜๋ฉฐ ๋Œ€ํ™”๋ฅผ ๋งˆ๋ฌด๋ฆฌํ•˜์„ธ์š”. ๊ธ์ •์ ์ธ ํƒœ๋„๋ฅผ ์œ ์ง€ํ•˜๋ฉด ๋‹ค์Œ ๋ฐฉ๋ฌธ ์‹œ ์ข‹์€ ์ธ์ƒ์„ ์ค„ ์ˆ˜ ์žˆ๊ณ , ๋‹ค๋ฅธ ํ• ์ธ ํ˜œํƒ์„ ๋ฐ›์„ ๊ฐ€๋Šฅ์„ฑ๋„ ๋†’์•„์ง‘๋‹ˆ๋‹ค.

์ด ๋ธ”๋กœ๊ทธ์˜ ์ธ๊ธฐ ๊ฒŒ์‹œ๋ฌผ

ํฌ๋ฆฌ์—์ดํ„ฐ ์ง€๋ง์ƒ์ด ๋งํ•˜๊ธฐ ์‹ค๋ ฅ ํ‚ค์šฐ๋Š” ๋ฃจํ‹ด

์Šคํ”ฝ ๊ตฌ๋… ์ „ ์•Œ์•„์•ผ ํ•  ๊ธฐ๋Šฅ๋ณ„ ๊ฐ€๊ฒฉ ์ฐจ์ด

์˜คํ”ฝ IH~AL ์‹ค๋ ฅ์ž๋“ค์ด ์ž์ฃผ ์“ฐ๋Š” ๊ณ ๊ธ‰ ํ‘œํ˜„ ๋ชจ์Œ