์—ฌํ–‰์ง€์—์„œ ์นœ๊ตฌ ์‚ฌ๊ท€๋Š” ์˜์–ด ๋Œ€ํ™” ์˜ˆ๋ฌธ ๋ชจ์Œ

์ด๋ฏธ์ง€
์—ฌํ–‰์ง€์—์„œ ์ƒˆ๋กœ์šด ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๋Š” ๊ฑด ์„ค๋ ˜๊ณผ ๊ธด์žฅ์ด ๊ณต์กดํ•˜๋Š” ์ˆœ๊ฐ„์ž…๋‹ˆ๋‹ค. ์—ฌํ–‰์ง€์—์„œ ์นœ๊ตฌ ์‚ฌ๊ท€๋Š” ์˜์–ด ๋Œ€ํ™” ์˜ˆ๋ฌธ ๋ชจ์Œ ์€ ํ˜„์ง€์—์„œ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•˜๊ณ  ๊ด€๊ณ„๋ฅผ ๋„“ํžˆ๋Š” ๋ฐ ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ์–ด๋–ป๊ฒŒ ํ•˜๋ฉด ๋ถ€๋‹ด ์—†์ด ์ฒซ์ธ์‚ฌ๋ฅผ ๊ฑด๋„ฌ ์ˆ˜ ์žˆ์„๊นŒ์š”? ํ•ต์‹ฌ ์š”์•ฝ 1: ์—ฌํ–‰์ง€์—์„œ ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๊ธฐ ์œ„ํ•œ ์ž์—ฐ์Šค๋Ÿฌ์šด ์˜์–ด ์ธ์‚ฌ๋ง๊ณผ ์งˆ๋ฌธ ์˜ˆ๋ฌธ์„ ์†Œ๊ฐœํ•ฉ๋‹ˆ๋‹ค. ํ•ต์‹ฌ ์š”์•ฝ 2: ๋‹ค์–‘ํ•œ ์ƒํ™ฉ๋ณ„ ๋Œ€ํ™” ์˜ˆ๋ฌธ์œผ๋กœ ํ˜„์ง€ ๋ฌธํ™”์— ๋งž๋Š” ์†Œํ†ต ๋ฐฉ๋ฒ•์„ ๋ฐฐ์šธ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํ•ต์‹ฌ ์š”์•ฝ 3: ์ดˆ๋ณด์ž๋„ ์‰ฝ๊ฒŒ ๋”ฐ๋ผ ํ•  ์ˆ˜ ์žˆ๋Š” ๊ฐ„๋‹จํ•˜๊ณ  ์‹ค์šฉ์ ์ธ ํ‘œํ˜„๋“ค์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. 1. ์—ฌํ–‰์ง€์—์„œ ์ฒซ ๋งŒ๋‚จ ์˜์–ด ๋Œ€ํ™” ์‹œ์ž‘๋ฒ•๊ณผ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™” ์œ ๋„๋ฒ• 1) ๊ฐ„๋‹จํ•œ ์ธ์‚ฌ๋ง๊ณผ ์ž๊ธฐ์†Œ๊ฐœ๋กœ ์ฒซ์ธ์ƒ ๋งŒ๋“ค๊ธฐ ์—ฌํ–‰์ง€์—์„œ ์นœ๊ตฌ๋ฅผ ์‚ฌ๊ท€๋ ค๋ฉด ๊ฐ€์žฅ ๋จผ์ € ํ•˜๋Š” ๊ฒƒ์ด ์ธ์‚ฌ์™€ ์ž๊ธฐ์†Œ๊ฐœ์ž…๋‹ˆ๋‹ค. ๊ฐ„๋‹จํ•œ “Hi, I’m [์ด๋ฆ„]. Where are you from?” ๊ฐ™์€ ๋ฌธ์žฅ์€ ๋ถ€๋‹ด ์—†์ด ๋Œ€ํ™”๋ฅผ ์‹œ์ž‘ํ•  ์ˆ˜ ์žˆ๋Š” ์ข‹์€ ๋ฐฉ๋ฒ•์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ํ‘œํ˜„์€ ์ƒ๋Œ€๋ฐฉ์—๊ฒŒ ์นœ๊ทผํ•จ์„ ๋А๋ผ๊ฒŒ ํ•˜๋ฉฐ, ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋Œ€ํ™”๊ฐ€ ์ด์–ด์ง€๋„๋ก ๋•์Šต๋‹ˆ๋‹ค. 2) ๊ณตํ†ต ๊ด€์‹ฌ์‚ฌ ์ฐพ๊ธฐ ์œ„ํ•œ ์งˆ๋ฌธ ํ™œ์šฉ๋ฒ• ์˜์–ด๊ถŒ์—์„œ ํ˜ธ๊ฐ ์ฃผ๋Š” ์นœ๊ตฌ ์‚ฌ๊ท€๋Š” ๋ฌธ์žฅ TOP10 ์ƒ๋Œ€์™€ ๊ณตํ†ต ๊ด€์‹ฌ์‚ฌ๋ฅผ ์ฐพ๋Š” ์งˆ๋ฌธ์€ ๋Œ€ํ™”๋ฅผ ๊นŠ๊ฒŒ ๋งŒ๋“ญ๋‹ˆ๋‹ค. “What do you like to do around here?” ํ˜น์€ “Have you tried any local food?” ๊ฐ™์€ ์งˆ๋ฌธ์€ ์—ฌํ–‰์ง€์—์„œ ๊ฒฝํ—˜์„ ๊ณต์œ ํ•˜๋ฉฐ ์นœ๋ฐ€๊ฐ์„ ์Œ“๋Š” ๋ฐ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์ด ์งˆ๋ฌธ๋“ค์€ ์ƒ๋Œ€๋ฐฉ์˜ ์ทจํ–ฅ๊ณผ ์—ฌํ–‰ ์Šคํƒ€์ผ์„ ์ดํ•ดํ•˜๋Š” ๋ฐ ๋„์›€์„ ์ค๋‹ˆ๋‹ค. 3) ๋ฌธํ™”์  ์ฐจ์ด๋ฅผ ์กด์ค‘ํ•˜๋Š” ํ‘œํ˜„๊ณผ ๋ฐ˜์‘๋ฒ• ์นœ๊ตฌ ์‚ฌ๊ท€๊ธฐ ๊ณผ์ •์—์„œ ๋ฌธํ™” ์ฐจ์ด๋ฅผ ์ดํ•ดํ•˜๊ณ  ์กด์ค‘ํ•˜๋Š” ํƒœ๋„๊ฐ€ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. “That’s interesting! I’ve never tried that before.”์™€ ๊ฐ™์€ ํ‘œํ˜„์€ ์ƒ๋Œ€๋ฐฉ ๋ฌธํ™”๋ฅผ ๊ธ์ •์ ์œผ๋กœ ๋ฐ›์•„๋“ค์ด๋ฉฐ ๋Œ€ํ™”๋ฅผ ์›ํ™œํ•˜๊ฒŒ ๋งŒ๋“ญ๋‹ˆ๋‹ค. ๊ธ์ •์ ์ด๊ณ  ์—ด๋ฆฐ ํƒœ๋„๋Š” ์‹ ๋ขฐ๋ฅผ ์Œ“๋Š” ๋ฐ ํฐ ์—ญํ• ์„ ํ•ฉ๋‹ˆ๋‹ค. 2...

์‹๋‹น์—์„œ ์œ ์šฉํ•œ ์‹ค์ „ ์˜์–ดํšŒํ™” ์งˆ๋ฌธ์ด ๊ถ๊ธˆํ•˜๋‹ค๋ฉด

์‹๋‹น์—์„œ ์œ ์šฉํ•œ ์‹ค์ „ ์˜์–ดํšŒํ™” ์งˆ๋ฌธ์ด ๊ถ๊ธˆํ•˜๋‹ค๋ฉด

์‹๋‹น์—์„œ ์œ ์šฉํ•œ ์‹ค์ „ ์˜์–ดํšŒํ™” ์งˆ๋ฌธ์ด ๊ถ๊ธˆํ•˜๋‹ค๋ฉด, ์ฃผ๋ฌธ๋ถ€ํ„ฐ ๊ณ„์‚ฐ๊นŒ์ง€ ์ž์—ฐ์Šค๋Ÿฝ๊ณ  ์ •ํ™•ํ•œ ํ‘œํ˜„์ด ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค. ํ˜„์žฅ์—์„œ ๊ฒช์„ ์ˆ˜ ์žˆ๋Š” ๋‹ค์–‘ํ•œ ์ƒํ™ฉ๋ณ„ ์งˆ๋ฌธ์„ ๋ฏธ๋ฆฌ ์ตํ˜€๋‘๋ฉด, ์˜์–ด๊ถŒ ์‹๋‹น์—์„œ๋„ ์ž์‹  ์žˆ๊ฒŒ ์˜์‚ฌ์†Œํ†ตํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์–ด๋–ค ์งˆ๋ฌธ๋“ค์ด ์‹ค์ „์—์„œ ํฐ ๋„์›€์ด ๋ ๊นŒ์š”?

  • ํ•ต์‹ฌ ์š”์•ฝ 1: ์‹๋‹น ์ž…์žฅ๋ถ€ํ„ฐ ์ฃผ๋ฌธ, ์š”์ฒญ, ๊ฒฐ์ œ๊นŒ์ง€ ์ƒํ™ฉ๋ณ„ ํ•„์ˆ˜ ์˜์–ด ์งˆ๋ฌธ ์ •๋ฆฌ
  • ํ•ต์‹ฌ ์š”์•ฝ 2: ๊ฐ ์งˆ๋ฌธ์˜ ์ž์—ฐ์Šค๋Ÿฌ์šด ํ‘œํ˜„๊ณผ ์ƒํ™ฉ๋ณ„ ์‘์šฉ๋ฒ• ์ œ๊ณต
  • ํ•ต์‹ฌ ์š”์•ฝ 3: ์ดˆ๋ณด์ž๋„ ์‰ฝ๊ฒŒ ๋”ฐ๋ผ ํ•  ์ˆ˜ ์žˆ๋Š” ์‹ค์šฉ์ ์ธ ์˜ˆ๋ฌธ๊ณผ ๋Œ€ํ™” ํŒจํ„ด ์†Œ๊ฐœ

1. ์‹๋‹น ์ž…์žฅ๊ณผ ์ž๋ฆฌ ์•ˆ๋‚ด๋ฅผ ์œ„ํ•œ ๊ธฐ๋ณธ ์˜์–ด ์งˆ๋ฌธ๊ณผ ํ‘œํ˜„

1) ์‹๋‹น์— ๋“ค์–ด์„œ์„œ ์ง์›์—๊ฒŒ ์ž๋ฆฌ ์š”์ฒญํ•˜๊ธฐ

์‹๋‹น์— ๋“ค์–ด๊ฐ”์„ ๋•Œ ๊ฐ€์žฅ ๋จผ์ € ํ•„์š”ํ•œ ํ‘œํ˜„์€ ์ž๋ฆฌ ์š”์ฒญ์ž…๋‹ˆ๋‹ค. ๋ณดํ†ต “A table for two, please.”(๋‘ ๋ช… ์ž๋ฆฌ ๋ถ€ํƒํ•ฉ๋‹ˆ๋‹ค)์ฒ˜๋Ÿผ ๊ฐ„๋‹จํ•˜์ง€๋งŒ, ์ƒํ™ฉ์— ๋”ฐ๋ผ ์กฐ๊ธˆ ๋” ์ •์ค‘ํ•˜๊ฒŒ ๋งํ•˜๋Š” ๋ฐฉ๋ฒ•๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Do you have a table available for four?”(4์ธ ์ž๋ฆฌ ์žˆ๋‚˜์š”?)๋‚˜ “Could we have a booth, if available?”(๋ถ€์Šค์„ ์žˆ์œผ๋ฉด ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค)์™€ ๊ฐ™์€ ์งˆ๋ฌธ์ด ์ž์ฃผ ์“ฐ์ž…๋‹ˆ๋‹ค.

์ด๋•Œ, ์ง์›์˜ ๋Œ€๋‹ต์— ๋”ฐ๋ผ “Please wait a moment.”(์ž ์‹œ ๊ธฐ๋‹ค๋ ค ์ฃผ์„ธ์š”) ๋˜๋Š” “Right this way, please.”(์ด์ชฝ์œผ๋กœ ์˜ค์„ธ์š”)์™€ ๊ฐ™์€ ํ‘œํ˜„๋„ ์ตํ˜€๋‘๋ฉด ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™”๊ฐ€ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค.

2) ์˜ˆ์•ฝ ์—ฌ๋ถ€์™€ ๊ด€๋ จ๋œ ์งˆ๋ฌธ

์˜ˆ์•ฝํ•œ ์†๋‹˜์ด๋ผ๋ฉด “I have a reservation under the name Kim.”(๊น€ ์ด๋ฆ„์œผ๋กœ ์˜ˆ์•ฝํ–ˆ์Šต๋‹ˆ๋‹ค)๋ผ๊ณ  ๋งํ•˜๋Š” ๊ฒŒ ๊ธฐ๋ณธ์ž…๋‹ˆ๋‹ค. ๋ฐ˜๋Œ€๋กœ ์˜ˆ์•ฝ ์—†์ด ๋ฐฉ๋ฌธํ–ˆ์„ ๋•Œ๋Š” “Do you accept walk-ins?”(์˜ˆ์•ฝ ์—†์ด ์™€๋„ ๋˜๋‚˜์š”?)๋ผ๋Š” ์งˆ๋ฌธ์ด ํ•„์š”ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์˜ˆ์•ฝ ์ƒํ™ฉ์— ๋”ฐ๋ผ ์ง์›์ด ์•ˆ๋‚ดํ•˜๋Š” ๋‚ด์šฉ์„ ์ •ํ™•ํžˆ ์ดํ•ดํ•˜๋Š” ๊ฒƒ๋„ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Your table will be ready in 10 minutes.”(10๋ถ„ ํ›„์— ์ž๋ฆฌ ์ค€๋น„๋ฉ๋‹ˆ๋‹ค)๋ผ๋Š” ๋ง์„ ๋“ค์„ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

3) ๋ฉ”๋‰ดํŒ ์š”์ฒญ ๋ฐ ์ถ”์ฒœ ์งˆ๋ฌธ

์ž๋ฆฌ์— ์•‰์ž๋งˆ์ž ๋ฉ”๋‰ดํŒ์„ ๋ฐ›๊ณ  ์‹ถ์„ ๋•Œ๋Š” “Could I see the menu, please?”(๋ฉ”๋‰ดํŒ ์ข€ ๋ณผ ์ˆ˜ ์žˆ์„๊นŒ์š”?)๋ผ๊ณ  ๋ฌป์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ, ์ถ”์ฒœ ๋ฉ”๋‰ด๋ฅผ ๋ฌผ์–ด๋ณด๊ณ  ์‹ถ์„ ๋•Œ๋Š” “What do you recommend?”(์ถ”์ฒœ ๋ฉ”๋‰ด๊ฐ€ ๋ญ์˜ˆ์š”?)๋‚˜ “Is there a popular dish?”(์ธ๊ธฐ ๋ฉ”๋‰ด๊ฐ€ ์žˆ๋‚˜์š”?)๋ผ๋Š” ์งˆ๋ฌธ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

์ด๋Ÿฐ ์งˆ๋ฌธ๋“ค์€ ํ˜„์ง€ ์‹๋‹น์—์„œ ์นœ์ ˆํ•œ ์„œ๋น„์Šค๋ฅผ ๋ฐ›๋Š” ๋ฐ ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

2. ์ฃผ๋ฌธ๊ณผ ์š”์ฒญ ์‹œ ๊ผญ ์•Œ์•„์•ผ ํ•  ์‹ค์ „ ์˜์–ดํšŒํ™” ์งˆ๋ฌธ๊ณผ ํ‘œํ˜„

1) ์Œ์‹ ์ฃผ๋ฌธํ•  ๋•Œ ์‚ฌ์šฉํ•˜๋Š” ๊ธฐ๋ณธ ์งˆ๋ฌธ๊ณผ ํ™•์ธ ํ‘œํ˜„

์ฃผ๋ฌธ์„ ํ•  ๋•Œ๋Š” “I’d like to order the grilled chicken.”(๊ทธ๋ฆด๋“œ ์น˜ํ‚จ ์ฃผ๋ฌธํ• ๊ฒŒ์š”)์ฒ˜๋Ÿผ ๋ช…ํ™•ํ•˜๊ฒŒ ์˜์‚ฌ๋ฅผ ์ „๋‹ฌํ•˜๋Š” ๊ฒŒ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ํ˜น์‹œ ๋ฉ”๋‰ด์— ๋Œ€ํ•ด ๋” ์•Œ๊ณ  ์‹ถ์„ ๋•Œ๋Š” “Does this dish contain nuts?”(์ด ์š”๋ฆฌ์— ๊ฒฌ๊ณผ๋ฅ˜๊ฐ€ ๋“ค์–ด๊ฐ€๋‚˜์š”?)๋‚˜ “Is it spicy?”(๋งค์šด๊ฐ€์š”?) ๊ฐ™์€ ์งˆ๋ฌธ์„ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ฃผ๋ฌธ ๋‚ด์šฉ์„ ๋‹ค์‹œ ํ™•์ธํ•˜๊ณ  ์‹ถ์„ ๋•Œ๋Š” “Could you repeat the order, please?”(์ฃผ๋ฌธ ๋‚ด์šฉ์„ ๋‹ค์‹œ ๋งํ•ด ์ฃผ์‹ค๋ž˜์š”?)๋ผ๊ณ  ์š”์ฒญํ•˜๋Š” ๊ฒƒ๋„ ์ข‹์Šต๋‹ˆ๋‹ค.

2) ์Œ์‹ ์•Œ๋ ˆ๋ฅด๊ธฐ๋‚˜ ์‹๋‹จ ์ œํ•œ์— ๊ด€ํ•œ ์งˆ๋ฌธ

์•Œ๋ ˆ๋ฅด๊ธฐ๋‚˜ ํŠน์ • ์‹๋‹จ์„ ์ง€ํ‚ค๋Š” ๊ฒฝ์šฐ, “I’m allergic to shellfish.”(์ €๋Š” ์กฐ๊ฐœ๋ฅ˜ ์•Œ๋ ˆ๋ฅด๊ธฐ๊ฐ€ ์žˆ์–ด์š”) ๋˜๋Š” “Do you have any vegetarian options?”(์ฑ„์‹ ๋ฉ”๋‰ด ์žˆ๋‚˜์š”?)๋ผ๋Š” ์งˆ๋ฌธ์ด ํ•„์ˆ˜์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฐ ํ‘œํ˜„์€ ์•ˆ์ „ํ•œ ์‹์‚ฌ ๊ฒฝํ—˜์„ ์œ„ํ•ด ๊ผญ ์•Œ์•„์•ผ ํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, “Can this be made gluten-free?”(์ด๊ฑฐ ๊ธ€๋ฃจํ… ํ”„๋ฆฌ๋กœ ๋งŒ๋“ค ์ˆ˜ ์žˆ๋‚˜์š”?)์™€ ๊ฐ™์€ ๋งž์ถคํ˜• ์š”์ฒญ๋„ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค.

3) ์ถ”๊ฐ€ ์š”์ฒญ๊ณผ ๋ฌธ์ œ ์ƒํ™ฉ ๋Œ€์ฒ˜ ์งˆ๋ฌธ

์Œ์‹์ด ๋งˆ์Œ์— ๋“ค์ง€ ์•Š๊ฑฐ๋‚˜ ์ถ”๊ฐ€๋กœ ํ•„์š”ํ•œ ๊ฒƒ์ด ์žˆ์„ ๋•Œ๋Š” “Could I get some extra napkins?”(๋ƒ…ํ‚จ ์ข€ ๋” ๋ฐ›์„ ์ˆ˜ ์žˆ์„๊นŒ์š”?) ๋˜๋Š” “This dish is cold, could you heat it up?”(์ด ์Œ์‹์ด ์‹์—ˆ๋Š”๋ฐ ๋‹ค์‹œ ๋ฐ์›Œ ์ค„ ์ˆ˜ ์žˆ๋‚˜์š”?) ๊ฐ™์€ ์ •์ค‘ํ•œ ํ‘œํ˜„์„ ์‚ฌ์šฉํ•ฉ๋‹ˆ๋‹ค.

์„œ๋น„์Šค์— ๋ฌธ์ œ๊ฐ€ ์žˆ์„ ๋•Œ๋Š” “Excuse me, there seems to be a mistake with my order.”(์‹ค๋ก€ํ•ฉ๋‹ˆ๋‹ค, ์ฃผ๋ฌธ์— ์‹ค์ˆ˜๊ฐ€ ์žˆ๋Š” ๊ฒƒ ๊ฐ™์•„์š”)๋ผ๊ณ  ๋งํ•ด ์ƒํ™ฉ์„ ์›๋งŒํ•˜๊ฒŒ ํ•ด๊ฒฐํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ถœ์ฒ˜: EF English Live - Restaurant English

2. ๋‹ค์–‘ํ•œ ๊ฒฐ์ œ ์ƒํ™ฉ์—์„œ ํ™œ์šฉ ๊ฐ€๋Šฅํ•œ ์˜์–ด ์งˆ๋ฌธ๊ณผ ํ‘œํ˜„

1) ๊ณ„์‚ฐ์„œ ์š”์ฒญํ•˜๊ธฐ

์‹์‚ฌ๋ฅผ ๋งˆ์นœ ํ›„ ๊ฐ€์žฅ ๋จผ์ € ํ•ด์•ผ ํ•  ๊ฒƒ์€ ๊ณ„์‚ฐ์„œ ์š”์ฒญ์ž…๋‹ˆ๋‹ค. “Could we have the bill, please?”(๊ณ„์‚ฐ์„œ ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค) ๋˜๋Š” “Can I get the check?”(๊ณ„์‚ฐ์„œ ๋ฐ›์„ ์ˆ˜ ์žˆ์„๊นŒ์š”?)๋ผ๋Š” ํ‘œํ˜„์ด ์ผ๋ฐ˜์ ์ž…๋‹ˆ๋‹ค.

๋งŒ์•ฝ ๋‚˜๋ˆ„์–ด ๊ณ„์‚ฐํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด “Can we split the bill?”(๊ณ„์‚ฐ์„œ ๋‚˜๋ˆ ์„œ ๋ฐ›์„ ์ˆ˜ ์žˆ๋‚˜์š”?)๋ผ๊ณ  ๋ฌผ์–ด๋ณด๋Š” ๊ฒŒ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

2) ๊ฒฐ์ œ ์ˆ˜๋‹จ ๋ฐ ํŒ ๊ด€๋ จ ์งˆ๋ฌธ

์นด๋“œ ๊ฒฐ์ œ๊ฐ€ ๊ฐ€๋Šฅํ•œ์ง€ ๊ถ๊ธˆํ•  ๋•Œ๋Š” “Do you accept credit cards?”(์‹ ์šฉ์นด๋“œ ๋ฐ›๋‚˜์š”?)๋ผ๊ณ  ์งˆ๋ฌธํ•ฉ๋‹ˆ๋‹ค. ํ˜„๊ธˆ๋งŒ ๋ฐ›๋Š” ๊ณณ๋„ ์žˆ์œผ๋ฏ€๋กœ ์‚ฌ์ „์— ํ™•์ธ์ด ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, ํŒ ๋ฌธํ™”๊ฐ€ ์ต์ˆ™ํ•˜์ง€ ์•Š์€ ๊ฒฝ์šฐ “Is service charge included?”(์„œ๋น„์Šค ์š”๊ธˆ์ด ํฌํ•จ๋˜์–ด ์žˆ๋‚˜์š”?)๋ผ๋Š” ํ‘œํ˜„์œผ๋กœ ์ถ”๊ฐ€ ๋น„์šฉ ์—ฌ๋ถ€๋ฅผ ๋ช…ํ™•ํžˆ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

3) ์˜์ˆ˜์ฆ ์š”์ฒญ ๋ฐ ๋ฌธ์ œ ํ•ด๊ฒฐ

์˜์ˆ˜์ฆ์ด ํ•„์š”ํ•˜๋‹ค๋ฉด “Could I get a receipt, please?”(์˜์ˆ˜์ฆ ๋ถ€ํƒ๋“œ๋ฆฝ๋‹ˆ๋‹ค)๋ผ๊ณ  ๋งํ•˜๋ฉด ๋ฉ๋‹ˆ๋‹ค. ๋งŒ์•ฝ ๊ฒฐ์ œ์— ๋ฌธ์ œ๊ฐ€ ๋ฐœ์ƒํ•˜๋ฉด “There seems to be an error with the payment.”(๊ฒฐ์ œ์— ๋ฌธ์ œ๊ฐ€ ์žˆ๋Š” ๊ฒƒ ๊ฐ™์•„์š”)๋ผ๊ณ  ์ •์ค‘ํ•˜๊ฒŒ ์•Œ๋ฆฌ๋Š” ๊ฒŒ ์ข‹์Šต๋‹ˆ๋‹ค.

์ด๋Ÿฐ ์งˆ๋ฌธ๋“ค์€ ํ•ด์™ธ ์‹๋‹น์—์„œ ๊ฒฐ์ œ ๊ณผ์ •์„ ์›ํ™œํ•˜๊ฒŒ ๋งŒ๋“œ๋Š” ๋ฐ ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

์‹๋‹น ๊ฒฐ์ œ ์ƒํ™ฉ๋ณ„ ์œ ์šฉํ•œ ์˜์–ด ์งˆ๋ฌธ ๋ชจ์Œ

  • “Could we have the bill, please?” - ๊ณ„์‚ฐ์„œ ์š”์ฒญ
  • “Can we split the bill?” - ๊ณ„์‚ฐ์„œ ๋‚˜๋ˆ„๊ธฐ
  • “Do you accept credit cards?” - ์นด๋“œ ๊ฒฐ์ œ ๊ฐ€๋Šฅ ์—ฌ๋ถ€ ํ™•์ธ
  • “Is service charge included?” - ํŒ ํฌํ•จ ์—ฌ๋ถ€ ํ™•์ธ
  • “Could I get a receipt, please?” - ์˜์ˆ˜์ฆ ์š”์ฒญ
์ƒํ™ฉ ๊ธฐ๋ณธ ์˜์–ด ์งˆ๋ฌธ ์‘์šฉ ํ‘œํ˜„ ์ฃผ์˜ ์‚ฌํ•ญ
์ž๋ฆฌ ์š”์ฒญ “A table for two, please.” “Do you have a booth available?” ์ •์ค‘ํ•œ ํ‘œํ˜„ ์„ ํ˜ธ
๋ฉ”๋‰ด ๋ฌธ์˜ “Could I see the menu?” “What do you recommend?” ํŠน๋ณ„ ์š”์ฒญ ์‹œ ์ƒ์„ธ ์„ค๋ช… ์š”์ฒญ
์ฃผ๋ฌธ “I’d like to order the steak.” “Does this dish contain nuts?” ์•Œ๋ ˆ๋ฅด๊ธฐ ์ •๋ณด ํ•„์ˆ˜ ํ™•์ธ
๊ฒฐ์ œ “Could we have the bill?” “Can we split the bill?” ์นด๋“œ ๊ฐ€๋Šฅ ์—ฌ๋ถ€ ํ™•์ธ ๊ถŒ์žฅ

3. ์‹ค์ œ ์˜์–ด๊ถŒ ์‹๋‹น์—์„œ์˜ ์˜์‚ฌ์†Œํ†ต ๊ฒฝํ—˜๊ณผ ์„ฑ๊ณต ์‚ฌ๋ก€

1) ํ˜„์ง€ ์‹๋‹น์—์„œ ์ž๋ฆฌ ์š”์ฒญ ์‹œ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™” ํ๋ฆ„ ๋งŒ๋“ค๊ธฐ

์˜์–ด๊ถŒ ์‹๋‹น์— ์ฒ˜์Œ ๋ฐฉ๋ฌธํ•  ๋•Œ, ๊ฐ„๋‹จํ•œ ์ž๋ฆฌ ์š”์ฒญ ๋ฌธ์žฅ๋งŒ์œผ๋กœ๋Š” ๋ถ€์กฑํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์‹ค์ œ๋กœ “Could we have a quiet corner table?”(์กฐ์šฉํ•œ ๊ตฌ์„ ์ž๋ฆฌ ์žˆ๋‚˜์š”?)์™€ ๊ฐ™์€ ์„ธ๋ถ€ ์š”์ฒญ์„ ๋ง๋ถ™์ด๋ฉด ๋” ๋งŒ์กฑ์Šค๋Ÿฌ์šด ์ž๋ฆฌ๋ฅผ ๋ฐ›์„ ํ™•๋ฅ ์ด ๋†’์•„์ง‘๋‹ˆ๋‹ค.

๋˜ํ•œ, ์ง์›์ด “Please wait a few minutes.”๋ผ๊ณ  ์•ˆ๋‚ดํ•  ๋•Œ๋Š” “No problem, thank you.”๋ผ๊ณ  ์‘๋‹ตํ•˜๋ฉด ์นœ์ ˆํ•œ ์ด๋ฏธ์ง€๊ฐ€ ํ˜•์„ฑ๋ฉ๋‹ˆ๋‹ค. ๊ฒฝํ—˜์ž๋“ค์€ ์ด๋Ÿฐ ์‚ฌ์†Œํ•œ ๋Œ€ํ™”๊ฐ€ ์„œ๋น„์Šค ํ’ˆ์งˆ์„ ๋†’์ด๋Š” ๋ฐ ํฌ๊ฒŒ ๊ธฐ์—ฌํ•œ๋‹ค๊ณ  ๋งํ•ฉ๋‹ˆ๋‹ค.

2) ์ฃผ๋ฌธ ๊ณผ์ •์—์„œ์˜ ๋ฌธ์ œ ํ•ด๊ฒฐ: ์•Œ๋ ˆ๋ฅด๊ธฐ ๋ฐ ํŠน๋ณ„ ์š”์ฒญ ์‚ฌ๋ก€

ํ•œ ๊ณ ๊ฐ์€ ํ•ด์‚ฐ๋ฌผ ์•Œ๋ ˆ๋ฅด๊ธฐ๊ฐ€ ์žˆ์–ด, ์ฃผ๋ฌธ ์ „์— ๋ฐ˜๋“œ์‹œ “Is this dish free from shellfish?”(์ด ์š”๋ฆฌ์— ์กฐ๊ฐœ๋ฅ˜๊ฐ€ ๋“ค์–ด๊ฐ€์ง€ ์•Š์•˜๋‚˜์š”?)๋ผ๊ณ  ํ™•์ธํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด ๋•๋ถ„์— ๋ถˆํ•„์š”ํ•œ ์œ„ํ—˜์„ ํ”ผํ•˜๊ณ , ๋งž์ถคํ˜• ๋ฉ”๋‰ด๋ฅผ ์ถ”์ฒœ๋ฐ›์„ ์ˆ˜ ์žˆ์—ˆ์Šต๋‹ˆ๋‹ค.

์ด์ฒ˜๋Ÿผ ์•Œ๋ ˆ๋ฅด๊ธฐ๋‚˜ ์‹๋‹จ ์ œํ•œ์— ๋Œ€ํ•ด ๋ฏธ๋ฆฌ ๋ช…ํ™•ํžˆ ์งˆ๋ฌธํ•˜๋Š” ๊ฒƒ์ด ์•ˆ์ „ํ•œ ์‹์‚ฌ ๊ฒฝํ—˜์„ ์œ„ํ•ด ๊ผญ ํ•„์š”ํ•œ ์ ˆ์ฐจ์ž„์„ ์—ฌ๋Ÿฌ ์‚ฌ์šฉ์ž ๊ฒฝํ—˜์ด ์ฆ๋ช…ํ•ฉ๋‹ˆ๋‹ค.

3) ๊ฒฐ์ œ ์‹œ ํŒ ๋ฌธํ™” ์ดํ•ด์™€ ์›ํ™œํ•œ ๊ฒฐ์ œ ๊ฒฝํ—˜

๋ฏธ๊ตญ์ด๋‚˜ ์บ๋‚˜๋‹ค ๋“ฑ ํŒ ๋ฌธํ™”๊ฐ€ ๋ฐœ๋‹ฌํ•œ ์ง€์—ญ์—์„œ๋Š” “Is service charge included?”๋ผ๋Š” ์งˆ๋ฌธ์„ ํ†ตํ•ด ์ถ”๊ฐ€ ๋น„์šฉ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ํ•œ ์—ฌํ–‰๊ฐ์€ ์ด๋ฅผ ๋ฏธ๋ฆฌ ํ™•์ธํ•˜์ง€ ์•Š์•„ ์˜ˆ์ƒ๋ณด๋‹ค ๋†’์€ ๊ฒฐ์ œ ๊ธˆ์•ก์— ๋‹นํ™ฉํ•œ ๊ฒฝํ—˜์„ ๊ณต์œ ํ–ˆ์Šต๋‹ˆ๋‹ค.

๋˜ํ•œ, “Can we split the bill?”์„ ์š”์ฒญํ•  ๋•Œ ์ •์ค‘ํ•˜๊ฒŒ ๋งํ•˜๋ฉด ์ง์›์ด ๋” ์‹ ์†ํ•˜๊ณ  ์นœ์ ˆํ•˜๊ฒŒ ๋Œ€์‘ํ•ด ์ค๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ๊ฒฝํ—˜์€ ์—ฌํ–‰ ์ค‘ ์ŠคํŠธ๋ ˆ์Šค๋ฅผ ์ค„์ด๋Š” ํ•ต์‹ฌ ์š”์†Œ์ž…๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ A: ์ž๋ฆฌ ์š”์ฒญ ์‹œ ๊ตฌ์ฒด์ ์ด๊ณ  ์ •์ค‘ํ•œ ํ‘œํ˜„์„ ์‚ฌ์šฉํ•ด ์›ํ•˜๋Š” ์ขŒ์„์„ ๋ช…ํ™•ํžˆ ํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ B: ์•Œ๋ ˆ๋ฅด๊ธฐ ๋ฐ ์‹๋‹จ ์ œํ•œ์€ ๋ฐ˜๋“œ์‹œ ์ฃผ๋ฌธ ์ „ ๋ช…ํ™•ํžˆ ํ™•์ธํ•ด ์•ˆ์ „ํ•œ ์‹์‚ฌ๋ฅผ ๋ณด์žฅ๋ฐ›์œผ์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ C: ๊ฒฐ์ œ ์‹œ ํŒ ํฌํ•จ ์—ฌ๋ถ€์™€ ์นด๋“œ ๊ฒฐ์ œ ๊ฐ€๋Šฅ ์—ฌ๋ถ€๋ฅผ ๋ฏธ๋ฆฌ ๋ฌผ์–ด๋ณด๋ฉด ๋ถˆํ•„์š”ํ•œ ํ˜ผ๋ž€์„ ๋ฐฉ์ง€ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

4. ์ƒํ™ฉ๋ณ„ ์˜์–ด ์งˆ๋ฌธ ์‘์šฉ๋ฒ•๊ณผ ์ž์—ฐ์Šค๋Ÿฌ์šด ๋Œ€ํ™” ํŒจํ„ด ์ตํžˆ๊ธฐ

1) ์˜ˆ์•ฝ ์ƒํ™ฉ์—์„œ์˜ ๋ถ€๋“œ๋Ÿฌ์šด ๋Œ€ํ™” ์ด์–ด๊ฐ€๊ธฐ

์˜ˆ์•ฝ ์—ฌ๋ถ€๋ฅผ ํ™•์ธํ•  ๋•Œ “I have a reservation under Smith.”๋ผ๊ณ  ๋งํ•œ ํ›„, ์ง์›์ด “Right this way, please.”๋ผ๊ณ  ์•ˆ๋‚ดํ•˜๋ฉด “Thank you very much.”๋ผ๋ฉฐ ์˜ˆ์˜ ๋ฐ”๋ฅด๊ฒŒ ์‘๋‹ตํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

๋งŒ์•ฝ ์˜ˆ์•ฝ์ด ์—†์„ ๋•Œ “Do you accept walk-ins?”์„ ๋ฌป๊ณ  “Yes, we do.”๋ผ๋Š” ๋‹ต๋ณ€์„ ๋ฐ›์œผ๋ฉด, “Great, thank you!”๋ผ๊ณ  ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ๋Œ€ํ™”๋ฅผ ๋งˆ๋ฌด๋ฆฌํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

2) ๋ฉ”๋‰ด ์„ค๋ช… ์š”์ฒญ๊ณผ ์ถ”์ฒœ ๋ฐ›๋Š” ๋ฒ•

ํŠน๋ณ„ํ•œ ์š”๋ฆฌ๋ฅผ ์ถ”์ฒœ๋ฐ›๊ณ  ์‹ถ์„ ๊ฒฝ์šฐ “What’s the chef’s special today?”(์˜ค๋Š˜ ์…ฐํ”„ ์ถ”์ฒœ ๋ฉ”๋‰ด๊ฐ€ ๋ญ์˜ˆ์š”?)๋ผ๊ณ  ๋ฌป๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์ง์›์ด ์ƒ์„ธํžˆ ์„ค๋ช…ํ•ด ์ฃผ๋ฉด “Sounds delicious, I’ll try that.”์ด๋ผ๋ฉฐ ์ฃผ๋ฌธ์œผ๋กœ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ์ด์–ด๊ฐˆ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

๋˜ํ•œ, “Could you tell me more about this dish?”๋ผ๋Š” ์งˆ๋ฌธ์€ ๋ฉ”๋‰ด์— ๋Œ€ํ•ด ์ž์„ธํžˆ ์•Œ์•„๋ณผ ๋•Œ ์œ ์šฉํ•˜๋ฉฐ, ์ด๋Š” ํŠนํžˆ ์ดˆ๋ณด์ž์—๊ฒŒ ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค.

3) ๋ฌธ์ œ ์ƒํ™ฉ์—์„œ์˜ ๊ณต์†ํ•œ ๋Œ€์ฒ˜ ๋ฐฉ๋ฒ•

์Œ์‹์ด ๊ธฐ๋Œ€์— ๋ฏธ์น˜์ง€ ๋ชปํ•  ๋•Œ “Excuse me, I think there might be a mistake with my order.”๋ผ๊ณ  ์‹œ์ž‘ํ•ด ๋ฌธ์ œ๋ฅผ ๋ถ€๋“œ๋Ÿฝ๊ฒŒ ์•Œ๋ฆฌ๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ์ดํ›„ “Could you please check it for me?”๋ผ๊ณ  ์š”์ฒญํ•˜๋ฉด ๋Œ€๊ฐœ ์‹ ์†ํ•˜๊ฒŒ ํ•ด๊ฒฐ๋ฉ๋‹ˆ๋‹ค.

์„œ๋น„์Šค๊ฐ€ ๋Šฆ์„ ๊ฒฝ์šฐ์—๋Š” “Is my order on its way?”(์ œ ์ฃผ๋ฌธ ์ง„ํ–‰ ์ค‘์ธ๊ฐ€์š”?)๋ผ๊ณ  ์ •์ค‘ํžˆ ๋ฌผ์–ด๋ณด๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

์ƒํ™ฉ ๊ธฐ๋ณธ ๋ฌธ์žฅ ์‘์šฉ ํ‘œํ˜„ ์‚ฌ์šฉ ํŒ
์˜ˆ์•ฝ ํ™•์ธ "I have a reservation." "Is my table ready yet?" ์˜ˆ์˜ ๋ฐ”๋ฅธ ์‘๋‹ต์œผ๋กœ ๋Œ€ํ™” ์œ ์ง€
์ถ”์ฒœ ๋ฉ”๋‰ด ๋ฌธ์˜ "What do you recommend?" "What’s the chef’s special?" ๋ฉ”๋‰ด ์„ค๋ช… ์š”์ฒญ ์‹œ ์ƒ์„ธํžˆ ๋“ฃ๊ธฐ
๋ฌธ์ œ ์ƒํ™ฉ ์•Œ๋ฆผ "There seems to be a mistake." "Could you please check it?" ์นจ์ฐฉํ•˜๊ณ  ์ •์ค‘ํ•˜๊ฒŒ ๋Œ€์ฒ˜

5. ํ•ด์™ธ ์‹๋‹น์—์„œ ์‹ค์ˆ˜ ์—†์ด ๋Œ€ํ™”ํ•˜๊ธฐ ์œ„ํ•œ ์ฃผ์˜์‚ฌํ•ญ๊ณผ ํŒ

1) ๋ฌธํ™” ์ฐจ์ด์— ๋”ฐ๋ฅธ ํ‘œํ˜„ ์ฃผ์˜

์˜์–ด๊ถŒ ์‹๋‹น์—์„œ๋Š” ์ง์ ‘์ ์ด๊ณ  ๊ฐ„๊ฒฐํ•œ ํ‘œํ˜„์ด ์„ ํ˜ธ๋˜์ง€๋งŒ, ์ง€๋‚˜์น˜๊ฒŒ ๋ฌด๋ก€ํ•˜๊ฑฐ๋‚˜ ๋ช…๋ น์กฐ์ธ ํ‘œํ˜„์€ ํ”ผํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด, “Give me water.” ๋Œ€์‹  “Could I get some water, please?”๋ผ๊ณ  ๋งํ•˜๋Š” ๊ฒƒ์ด ํ›จ์”ฌ ๊ธ์ •์ ์ธ ๋ฐ˜์‘์„ ์ด๋Œ์–ด๋ƒ…๋‹ˆ๋‹ค.

๋ฌธํ™”์  ์ฐจ์ด๋ฅผ ์ดํ•ดํ•˜๊ณ  ์กด์ค‘ํ•˜๋Š” ํƒœ๋„๊ฐ€ ์›ํ™œํ•œ ์˜์‚ฌ์†Œํ†ต์˜ ํ•ต์‹ฌ์ž…๋‹ˆ๋‹ค.

2) ๋ฐœ์Œ๊ณผ ์–ต์–‘์— ์‹ ๊ฒฝ ์“ฐ๊ธฐ

ํŠนํžˆ ์ฃผ๋ฌธ ์‹œ ๋ฉ”๋‰ด ์ด๋ฆ„์ด๋‚˜ ์•Œ๋ ˆ๋ฅด๊ธฐ ์ •๋ณด๋ฅผ ์ •ํ™•ํžˆ ์ „๋‹ฌํ•˜๋Š” ๊ฒƒ์ด ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ๋ถˆ๋ช…ํ™•ํ•œ ๋ฐœ์Œ์€ ์˜คํ•ด๋ฅผ ๋ถˆ๋Ÿฌ์˜ฌ ์ˆ˜ ์žˆ์œผ๋ฏ€๋กœ, ์ฒœ์ฒœํžˆ ๋˜๋ฐ•๋˜๋ฐ• ๋งํ•˜๋Š” ์Šต๊ด€์„ ๋“ค์ด์„ธ์š”.

ํ•„์š”ํ•˜๋ฉด ์†์ง“์ด๋‚˜ ๋ฉ”๋‰ดํŒ์„ ๊ฐ€๋ฆฌ์ผœ ์˜์‚ฌ์†Œํ†ต์„ ๋ณด์™„ํ•˜๋Š” ๊ฒƒ๋„ ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค.

3) ์˜ˆ์ƒํ•˜์ง€ ๋ชปํ•œ ์ƒํ™ฉ ๋Œ€๋น„ํ•˜๊ธฐ

์‹๋‹น์—์„œ ์‚ฌ์šฉ๋˜๋Š” ์˜์–ด ํ‘œํ˜„ ์™ธ์—๋„, ์˜ˆ์ƒ์น˜ ๋ชปํ•œ ์ƒํ™ฉ์— ๋Œ€๋น„ํ•ด “Could you help me?”(๋„์™€์ฃผ์‹ค ์ˆ˜ ์žˆ๋‚˜์š”?)์™€ ๊ฐ™์€ ์ผ๋ฐ˜์ ์ธ ์š”์ฒญ ๋ฌธ์žฅ์„ ์ตํ˜€๋‘๋ฉด ์œ ์šฉํ•ฉ๋‹ˆ๋‹ค.

๋˜ํ•œ, ํœด๋Œ€ํฐ ๋ฒˆ์—ญ ์•ฑ์„ ํ™œ์šฉํ•ด ์ฆ‰๊ฐ์ ์ธ ์˜์‚ฌ์†Œํ†ต ์ง€์›์„ ๋ฐ›์„ ์ˆ˜ ์žˆ์œผ๋‹ˆ ๋ฏธ๋ฆฌ ์ค€๋น„ํ•ด ๋‘๋Š” ๊ฒƒ์„ ์ถ”์ฒœํ•ฉ๋‹ˆ๋‹ค.

  • ํ•ต์‹ฌ ํŒ A: ์š”์ฒญ์€ ํ•ญ์ƒ ์ •์ค‘ํ•œ ํ‘œํ˜„์œผ๋กœ ์ „๋‹ฌํ•ด ๊ธ์ •์ ์ธ ๋ฐ˜์‘์„ ์œ ๋„ํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ B: ๋ฐœ์Œ์ด ๋ถˆ๋ช…ํ™•ํ•  ๊ฒฝ์šฐ ๋ฐ˜๋ณต์„ ์š”์ฒญํ•˜๊ฑฐ๋‚˜ ๋ณด์กฐ ์ˆ˜๋‹จ์„ ํ™œ์šฉํ•˜์„ธ์š”.
  • ํ•ต์‹ฌ ํŒ C: ์˜ˆ์ƒ์น˜ ๋ชปํ•œ ์ƒํ™ฉ์„ ๋Œ€๋น„ํ•ด ๊ธฐ๋ณธ์ ์ธ ๋„์›€ ์š”์ฒญ ๋ฌธ๊ตฌ๋ฅผ ๋ฏธ๋ฆฌ ์ตํ˜€๋‘๋ฉด ์ข‹์Šต๋‹ˆ๋‹ค.

6. ์‹๋‹น ์˜์–ดํšŒํ™” ๋Šฅ๋ ฅ ํ–ฅ์ƒ์„ ์œ„ํ•œ ์ถ”์ฒœ ํ•™์Šต๋ฒ•๊ณผ ์ž๋ฃŒ

1) ์‹ค์ „ ๋Œ€ํ™” ๋ฐ˜๋ณต ์—ฐ์Šต๊ณผ ๋กคํ”Œ๋ ˆ์ด ํ™œ์šฉ

์˜์–ดํšŒํ™” ๋Šฅ๋ ฅ ํ–ฅ์ƒ์„ ์œ„ํ•ด ์ง์ ‘ ๋Œ€ํ™”๋ฅผ ๋ฐ˜๋ณต ์—ฐ์Šตํ•˜๋Š” ๊ฒƒ์ด ํšจ๊ณผ์ ์ž…๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด ์นœ๊ตฌ๋‚˜ ์Šคํ„ฐ๋”” ๊ทธ๋ฃน๊ณผ ํ•จ๊ป˜ ์‹๋‹น ์ƒํ™ฉ์„ ๊ฐ€์ƒ์œผ๋กœ ๋งŒ๋“ค์–ด ๋กคํ”Œ๋ ˆ์ด๋ฅผ ํ•ด๋ณด์„ธ์š”.

์ด ๋ฐฉ์‹์€ ์‹ค์ œ ํ˜„์žฅ์—์„œ ๊ธด์žฅํ•˜์ง€ ์•Š๊ณ  ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ํ‘œํ˜„ํ•  ์ˆ˜ ์žˆ๋„๋ก ๋„์™€์ค๋‹ˆ๋‹ค.

2) ์˜์–ด ํ•™์Šต ์•ฑ๊ณผ ์˜จ๋ผ์ธ ๊ฐ•์˜ ์ ๊ทน ํ™œ์šฉ

EF English Live์™€ ๊ฐ™์€ ์‹ ๋ขฐ๋„ ๋†’์€ ์˜์–ด ํ•™์Šต ํ”Œ๋žซํผ์„ ํ†ตํ•ด ์‹๋‹น ๊ด€๋ จ ํ‘œํ˜„๊ณผ ์ƒํ™ฉ๋ณ„ ๋Œ€ํ™” ํŒจํ„ด์„ ์ฒด๊ณ„์ ์œผ๋กœ ์ตํž ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

ํŠนํžˆ ๋ฐœ์Œ ๊ต์ •๊ณผ ์ƒํ™ฉ๋ณ„ ํ‘œํ˜„์„ ์ง‘์ค‘์ ์œผ๋กœ ์—ฐ์Šตํ•˜๋Š” ๋ฐ ์œ ๋ฆฌํ•ฉ๋‹ˆ๋‹ค.

3) ํ˜„์ง€ ๋ฌธํ™” ์ดํ•ด์™€ ์˜์–ด ๋…ธ์ถœ ํ™•๋Œ€

์˜์–ด๊ถŒ ์‹๋‹น ๋ฌธํ™”๋ฅผ ์ดํ•ดํ•˜๋ฉด ๋Œ€ํ™” ์‹œ ์ž์—ฐ์Šค๋Ÿฌ์šด ํ‘œํ˜„ ์„ ํƒ์— ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ์œ ํŠœ๋ธŒ ์˜์ƒ์ด๋‚˜ ํŒŸ์บ์ŠคํŠธ๋ฅผ ํ†ตํ•ด ์‹ค์ œ ์‹๋‹น ๋Œ€ํ™”๋ฅผ ์ž์ฃผ ์ ‘ํ•˜๋Š” ๊ฒƒ์ด ์ข‹์Šต๋‹ˆ๋‹ค.

์ด์™€ ํ•จ๊ป˜, ํ˜„์ง€ ์‹๋‹น์„ ๋ฐฉ๋ฌธํ•ด ์ง์ ‘ ๋Œ€ํ™”ํ•ด ๋ณด๋Š” ๊ฒฝํ—˜๋„ ํฐ ์ž์‹ ๊ฐ์„ ์‹ฌ์–ด์ค๋‹ˆ๋‹ค.

ํ•™์Šต๋ฒ• ์žฅ์  ์ถ”์ฒœ ์ž๋ฃŒ ์ฃผ์˜์ 
๋กคํ”Œ๋ ˆ์ด ์—ฐ์Šต ์‹ค์ œ ์ƒํ™ฉ ์ ์‘๋ ฅ ํ–ฅ์ƒ ์Šคํ„ฐ๋”” ๊ทธ๋ฃน, ์นœ๊ตฌ์™€ ๋Œ€ํ™” ๋ฐ˜๋ณต์  ์‹ค์ฒœ ํ•„์š”
์˜จ๋ผ์ธ ๊ฐ•์˜ ์ „๋ฌธ๊ฐ€ ๊ฐ•์˜, ์ฒด๊ณ„์  ํ•™์Šต EF English Live ๋“ฑ ์ž์ฃผ ๋ณต์Šต ๊ถŒ์žฅ
๋ฌธํ™” ๋…ธ์ถœ ํ™•๋Œ€ ์ž์—ฐ์Šค๋Ÿฌ์šด ํ‘œํ˜„ ์Šต๋“ ์œ ํŠœ๋ธŒ, ํŒŸ์บ์ŠคํŠธ ์ˆ˜๋™์  ์‹œ์ฒญ์€ ํšจ๊ณผ ์ œํ•œ์ 

7. ์ž์ฃผ ๋ฌป๋Š” ์งˆ๋ฌธ (FAQ)

Q. ์˜์–ด๊ถŒ ์‹๋‹น์—์„œ ์˜ˆ์•ฝ ์—†์ด ๋ฐฉ๋ฌธํ–ˆ์„ ๋•Œ ๊ฐ€์žฅ ๋จผ์ € ํ•ด์•ผ ํ•  ๋ง์€ ๋ฌด์—‡์ธ๊ฐ€์š”?
์˜ˆ์•ฝ ์—†์ด ๋ฐฉ๋ฌธํ–ˆ๋‹ค๋ฉด “Do you accept walk-ins?”(์˜ˆ์•ฝ ์—†์ด ์™€๋„ ๋˜๋‚˜์š”?)๋ผ๊ณ  ๋ฌป๋Š” ๊ฒƒ์ด ์ ์ ˆํ•ฉ๋‹ˆ๋‹ค. ์ด ์งˆ๋ฌธ์€ ์ง์›์ด ์ฆ‰์‹œ ์ž๋ฆฌ๊ฐ€ ์žˆ๋Š”์ง€ ํ™•์ธํ•  ์ˆ˜ ์žˆ๊ฒŒ ๋„์™€์ค๋‹ˆ๋‹ค. ์ดํ›„ “Is there a wait time?”(๋Œ€๊ธฐ ์‹œ๊ฐ„์ด ์žˆ๋‚˜์š”?)๋ผ๊ณ  ์ถ”๊ฐ€ ์งˆ๋ฌธํ•˜๋ฉด ํ˜„ ์ƒํ™ฉ์„ ๋” ์ •ํ™•ํžˆ ํŒŒ์•…ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
Q. ์Œ์‹ ์•Œ๋ ˆ๋ฅด๊ธฐ๊ฐ€ ์žˆ๋Š”๋ฐ ์˜์–ด๋กœ ์–ด๋–ป๊ฒŒ ์ •ํ™•ํžˆ ์ „๋‹ฌํ•  ์ˆ˜ ์žˆ๋‚˜์š”?
์•Œ๋ ˆ๋ฅด๊ธฐ๊ฐ€ ์žˆ๋‹ค๋ฉด “I’m allergic to [์•Œ๋ ˆ๋ฅด๊ธฐ ์›์ธ].”๋ผ๊ณ  ๋ช…ํ™•ํžˆ ๋งํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์˜ˆ๋ฅผ ๋“ค์–ด “I’m allergic to peanuts.”(์ €๋Š” ๋•…์ฝฉ ์•Œ๋ ˆ๋ฅด๊ธฐ๊ฐ€ ์žˆ์–ด์š”)๋ผ๊ณ  ํ•˜๋ฉด ๋ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ, “Does this dish contain [์•Œ๋ ˆ๋ฅด๊ธฐ ์›์ธ]?”์ด๋ผ๊ณ  ์งˆ๋ฌธํ•ด ํ™•์ธํ•˜๋Š” ๊ฒƒ๋„ ์•ˆ์ „์„ ์œ„ํ•ด ํ•„์ˆ˜์ž…๋‹ˆ๋‹ค.
Q. ํŒ ๋ฌธํ™”๋ฅผ ์ž˜ ๋ชจ๋ฅผ ๋•Œ ์–ด๋–ป๊ฒŒ ์งˆ๋ฌธํ•ด์•ผ ํ•˜๋‚˜์š”?
ํŒ ๋ฌธํ™”๊ฐ€ ์ต์ˆ™ํ•˜์ง€ ์•Š์œผ๋ฉด “Is service charge included?”(์„œ๋น„์Šค ์š”๊ธˆ์ด ํฌํ•จ๋˜์–ด ์žˆ๋‚˜์š”?)๋ผ๊ณ  ๋ฌผ์–ด๋ณด์„ธ์š”. ์ด๋Š” ์ถ”๊ฐ€๋กœ ๋‚ด์•ผ ํ•˜๋Š” ๋น„์šฉ์ด ์žˆ๋Š”์ง€ ๋ช…ํ™•ํžˆ ์•Œ ์ˆ˜ ์žˆ๋Š” ํ‘œํ˜„์ž…๋‹ˆ๋‹ค. ์ง€์—ญ๋ณ„๋กœ ํŒ ๊ด€ํ–‰์ด ๋‹ค๋ฅด๋‹ˆ ํ˜„์ง€ ์ •๋ณด๋ฅผ ๋ฏธ๋ฆฌ ์•Œ์•„๋‘๋Š” ๊ฒƒ๋„ ์ข‹์Šต๋‹ˆ๋‹ค.
Q. ์ฃผ๋ฌธํ•œ ์Œ์‹์ด ๋งˆ์Œ์— ๋“ค์ง€ ์•Š์„ ๋•Œ ์–ด๋–ป๊ฒŒ ์ •์ค‘ํ•˜๊ฒŒ ๋งํ•˜๋‚˜์š”?
์Œ์‹์— ๋ฌธ์ œ๊ฐ€ ์žˆ์„ ๊ฒฝ์šฐ “Excuse me, there seems to be a mistake with my order.”๋ผ๊ณ  ๋ถ€๋“œ๋Ÿฝ๊ฒŒ ์‹œ์ž‘ํ•˜์„ธ์š”. ๊ทธ ํ›„ “Could you please fix it?” ๋˜๋Š” “Could I get a replacement?”๋ผ๊ณ  ์š”์ฒญํ•˜๋ฉด ์ง์›์ด ์นœ์ ˆํ•˜๊ฒŒ ๋Œ€์‘ํ•  ๊ฐ€๋Šฅ์„ฑ์ด ํฝ๋‹ˆ๋‹ค.
Q. ๊ณ„์‚ฐ์„œ๋ฅผ ๋‚˜๋ˆ ์„œ ๋ฐ›๊ณ  ์‹ถ์„ ๋•Œ ์–ด๋–ค ํ‘œํ˜„์„ ์“ฐ๋‚˜์š”?
“Can we split the bill?” ๋˜๋Š” “Could we pay separately?”๋ผ๊ณ  ํ•˜๋ฉด ๊ณ„์‚ฐ์„œ๋ฅผ ๋”ฐ๋กœ ๋ฐ›์„ ์ˆ˜ ์žˆ๋Š”์ง€ ๋ฌป๋Š” ํ‘œํ˜„์ž…๋‹ˆ๋‹ค. ์ •์ค‘ํ•œ ๋งํˆฌ๋กœ ์š”์ฒญํ•˜๋ฉด ์ง์›์ด ๋”์šฑ ํ˜‘์กฐ์ ์œผ๋กœ ์‘๋Œ€ํ•ฉ๋‹ˆ๋‹ค.

์ด ๋ธ”๋กœ๊ทธ์˜ ์ธ๊ธฐ ๊ฒŒ์‹œ๋ฌผ

๊ฐ์‹ค ์ฒญ์†Œ ์š”์ฒญ·๊ฑฐ์ ˆํ•  ๋•Œ ์“ฐ๋Š” ์‹ค์ œ ํ˜ธํ…” ์˜์–ด ํ‘œํ˜„ ์ •๋ฆฌ

์ง€๊ธˆ ๋†“์น˜๋ฉด ํ›„ํšŒํ•ฉ๋‹ˆ๋‹ค ๋“€์˜ค๋ง๊ณ  ํ”„๋ฆฌ๋ฏธ์—„ ๋ฌด๋ฃŒ ์ฒดํ—˜ํ•ด๋ณด์„ธ์š”

๋งต๊ธฐ ์กฐ์ ˆ ์š”์ฒญ ์ด๋ ‡๊ฒŒ ์˜์–ด๋กœ ๋งํ•˜์„ธ์š”